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4.4 out of 5

"Quiet and picturesque but had heaps of amenities for couples or families. " More

By a verified traveller on Sun 27 Aug 2023

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Hotel Description

A luxury stay in Pokolbin awaits you at Chateau Elan At The Vintage. You'll be steps from The Vintage Golf Club and 2.6 km (1.6 mi) from Bimbadgen Estate. Highlights at this boutique resort include a full-service spa, a golf course, and a restaurant.

A day of pampering at The Spa can include hot stone massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. The restaurant, Legends Grill, is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the outdoor swimming pool, gym, spa tub, and steam room. 900 square feet (84 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Pokolbin resort, you'll be 5.4 km (3.4 mi) from Hunter Valley Gardens.

Villa Studio with Golf View, Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$181* Per night/room 24 Sep. - 25 Sep.

Shower King, Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa 2 Bedroom with Golf View, Free Parking and WIFI

Bed Count 2 King Beds Maximum Occupancy 5 Max

Spa Suite Courtyard with Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite with Golf View, Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite Resort with Free Parking and WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan At The Vintage ratings based on 298 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan At The Vintage

Everyone (180) Couples (91) Family (14)
2 out of 5
Bill was fantastic with awesome knowledge of the area & offered great advice. Lovely surroundings however Villa was looking tired with multiple broken tiles in the bathroom. Poorly applied silicon to the shower recess that looked like a bad rental property. Shower rose dribbled out water in a soft stream. Miss matched wine glasses to drink out of (1 red, 1 white & 2 different champagne glasses) phoned reception to get a matching pair but didn’t & wouldn’t understand my request !!!

Posted by on 11 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Guest Services Manager

Hello Rob,Thank you for taking the time to review our Resort. We are delighted to hear Bill provided such knowledgable and attentive service during your stay. We are very sorry and disappointed Housekeeping shortcomings have had a negative impact on your stay on this occasion. We value your feedback and have shared your words with our Housekeeping and Reception service teams, and will use as part of our continual effort to improve the quality of the overall experience we strive to provide. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

5 out of 5
Quiet and picturesque but had heaps of amenities for couples or families.

Posted by on 27 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by Guest Services Manager

Hello Nathan,Thank you for sharing your lovely feedback. We are delighted the combination of many on-site activities located in a quiet, tranquil setting has provided the ideal stay with us. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
The convenience of this property is amazing and rooms are great

Posted by on 18 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by Guest Services Manager

Hello David,Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and our central location and large rooms provided such an enjoyable stay. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
The cleanliness was amazing. Staff very helpful and very quiet & calming in the evening

Posted by on 16 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Guest Services Manager

Hello Cheryl,Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and our team provided friendly, helpful service. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Great service and beautiful location.

Posted by on 11 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Guest Services Manager

Hello Tamara,Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and our location and warm service has been so well received. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Staff were very friendly and knowledgeable of all aspects of the property. Breakfast options were great and easy to get seating.

Posted by on 15 May 2023

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Comment from Hotel Management

15 May 2023 by Guest Services Manager

Hello Brett,We are delighted our team provided warm, friendly service and you thoroughly enjoyed the selection at Buffet Breakfast each morning. We look forward to welcoming you back to The Chateau Elan at the Vintage, Hunter Valley soon.

5 out of 5
The room and view were perfect with the exception of the spa bath. We couldn't fit in the spa bath together. We celebrated our 27th anniversary.

Posted by on 9 May 2023

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Comment from Hotel Management

9 May 2023 by Guest Services Manager

Hello Rick,Thank you for sharing your lovely feedback. We are delighted you enjoyed your anniversary celebrations with us, despite your spa bath challenges. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5

Posted by on 21 Apr. 2023

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Comment from Hotel Management

12 May 2023 by Guest Services Manager

Hello Aileen,Thank you for sharing your lovely feedback. We are delighted you enjoyed your experience with us and grateful to receive your 5 star review. We look forward to welcoming you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club soon.

5 out of 5
Everything in one place. Great for staying several days.

Posted by on 14 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Guest Services Manager

Hello Darryl,Thank you for your 5 star review. We are delighted our location and setting provided the ideal Hunter Valley Getaway. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

5 out of 5
Very friendly staff at the legends bar - super helpful and accommodating.

Posted by on 14 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Guest Services Manager

Hello Asbah,Thank you for your 5 star feedback. We are really pleased to know the friendly and accommodatiing service received at Legends Bar & Grill has enhanced your stay experience with us. We hope for the opportunity to welcome you back to The Chateau Elan at The Vintage, Hunter Valley and The Vintage Golf Club again.

About the Chateau Elan At The Vintage

Location Vintage Drive, Pokolbin, NSW 2320

Property Features

Chateau Elan At The Vintage offers its guests a full-service spa, a golf course, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. Event space at this resort measures 900 square feet (84 square meters) and includes conference space. A children's pool, a health club, and a spa tub are also featured at the luxury Chateau Elan At The Vintage. Self parking is free. This 5-star Pokolbin resort is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 11 buildings
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2010
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chateau Elan At The Vintage offers 80 accommodations with minibars and espresso makers. Rooms open to patios. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Pokolbin resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private patio
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

Legends Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan Hunter
  • Chateau Elan Hunter Valley
  • Chateau Elan Hunter Valley Hotel Rothbury
  • Chateau Elan Hunter Valley Rothbury
  • Chateau Hunter Valley
  • Elan Chateau Hunter Valley
  • Elan Hunter Valley
  • Hunter Valley Chateau
  • Hunter Valley Chateau Elan
  • Chateau Elan Hunter Valley Greater Newcastle/Rothbury
  • Chateau Elan Hotel Rothbury
  • Chateau Elan Rothbury
  • Chateau Elan Hotel Pokolbin
  • Chateau Elan Pokolbin
  • Chateau Elan Resort Pokolbin
  • Chateau Elan
  • Chateau Elan At The Vintage Resort
  • Chateau Elan At The Vintage Pokolbin
  • Chateau Elan At The Vintage Resort Pokolbin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.