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4.5 out of 5

"Clean, convenient and met my needs " More

By a verified traveller on Fri 14 Jan 2022

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Hotel Description

Mercure Orange puts you in the heart of Orange, within just a 10-minute stroll of Orange City Library and Orange Civic Theatre. Highlights at this motel include in-room free WiFi, free Internet, and LED TVs.

All 77 individually decorated rooms feature dining areas, cable TV, and coffee/tea makers. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Safes, hair dryers, and phones are also available.

The motel's own lounge bar is a nice place to enjoy a drink. Enjoy access to 6 outdoor tennis courts along with a gym. 4306 square feet (400 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Orange motel, you'll be 4.6 km (2.9 mi) from Orange Health Service.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$165* Per night/room 6 Feb. - 7 Feb.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Orange ratings based on 445 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Orange

Everyone (247) Couples (101) Business (1) Family (94)
5 out of 5
Clean, convenient and met my needs

Posted by on 14 Jan. 2022

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4 out of 5
Handy location close to club and shops

Posted by on 28 Dec. 2021

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5 out of 5
Comfy bed, nice and clean

Posted by on 23 Dec. 2021

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4 out of 5
Pretty good for the price. Cannot fault anything except limited parking availability and you have to park your car quite far and walk.

Posted by on 14 Dec. 2021

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5 out of 5
Enjoyed our stay liked that it was close to main street and the club room very clean staff were great we will stay again

Posted by on 5 Dec. 2021

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4 out of 5
The room was quit small and not as big as the deluxe room in the website photos

Posted by on 6 Nov. 2021

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5 out of 5
Nice and clean property, friendly staff at check-in, handy location.

Posted by on 24 Oct. 2021

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4 out of 5
I liked all the little extras in the bathroom & the coffee pod machine was an added bonus. I was impressed with the exceptional cleanliness of the room

Posted by on 12 Jul. 2021

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4 out of 5

Posted by on 27 Jun. 2021

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4 out of 5
Close to Main Street Friendly staff

Posted by on 26 Jun. 2021

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Property Features

Mercure Orange offers its guests outdoor tennis courts and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this motel measures 4306 square feet (400 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Mercure Orange. Self parking is free. A complete renovation of Mercure Orange was completed in August 2017. Smoking is allowed in designated areas at this 4.5-star Orange motel.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Orange East Fork Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Mercure Orange offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Orange motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Dining room
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Diggers Brasserie - Onsite brasserie.

All Seasons - Onsite café.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.90 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM (amount varies)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Templers Mill Motel Orange
  • Mercure Orange Opening November 2017 Motel
  • Templers Mill Orange
  • Templers Mill
  • Mercure Opening November 2017 Motel
  • Mercure Orange Opening November 2017
  • Mercure Opening November 2017
  • Mercure Orange Motel
  • Mercure Orange (Opening November 2017)
  • Templers Mill Motel
  • Mercure Orange Motel
  • Mercure Orange Orange
  • Mercure Orange Motel Orange

You should know

  • Reservations are needed for golf tee times. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.