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4.4 out of 5

"Wifi was hopeless Shower without door meant water spread over the bathroom floor Other than those two things, happy " More

By a verified traveller on Thu 24 Sep 2020

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Hotel Description

Mercure Orange puts you in the heart of Orange, within just a 10-minute stroll of Orange City Library and Orange Civic Theatre. Highlights at this motel include in-room free WiFi, free Internet, and LED TVs.

All 77 individually decorated rooms feature dining areas, cable TV, and coffee/tea makers. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and free toiletries. Safes, hair dryers, and phones are also available.

The motel's own bar/lounge is a nice place to enjoy a drink. Enjoy access to 6 outdoor tennis courts along with a fitness center. 4306 square feet (400 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Orange motel include Orange Regional Gallery and Orange Visitor Information Centre.

Deluxe Queen + Single Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$159* Per night/room 11 Oct. - 12 Oct.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Mercure Orange ratings based on 417 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Orange

Everyone (237) Couples (90) Business (1) Family (89)
4 out of 5
Wifi was hopeless Shower without door meant water spread over the bathroom floor Other than those two things, happy

Posted by , from Newcastle on 24 Sep. 2020

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3 out of 5
After a long day travelling I arrived to a room with a single bed.

Posted by , from Sydney on 4 Sep. 2020

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Comment from Hotel Management

5 Sep. 2020 by Lauren

Hi Phil, Thank you for your feedback, the room type in which you have booked was the Deluxe Twin room which does have two king single beds in the room. If you were requiring a room with a queen or king sized bed we do encourage guests to check that they have booked the correct bedding configuration.

5 out of 5

Posted by on 16 Aug. 2020

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5 out of 5
Excellent location and room was beyond what we expected. thanks

Posted by , from Camden NSW on 16 Aug. 2020

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4 out of 5
Location to services, shops, cafe and restaurants

Posted by on 26 Jul. 2020

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5 out of 5

Posted by on 18 Jul. 2020

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4 out of 5

Posted by on 16 Jul. 2020

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5 out of 5
Very clean and well laid out. Close to the main centre of town. Friendly reception staff.

Posted by , from Lawson, NSW on 9 Jul. 2020

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3 out of 5

Posted by on 5 Jul. 2020

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5 out of 5

Posted by on 13 Jun. 2020

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Property Features

Mercure Orange offers its guests outdoor tennis courts and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this motel measures 4306 square feet (400 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Orange. Self parking is free. A complete renovation of Mercure Orange was completed in August 2017. Smoking is allowed in designated areas at this 4.5-star Orange motel.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orange, NSW (OAG) (13.5 km / 8.4 mi)
  • Train station: Orange East Fork Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Mercure Orange offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Dining room
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Diggers Brasserie - Onsite brasserie.

All Seasons - Onsite café.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.90 per person (approximately)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Templers Mill Motel Orange
  • Mercure Orange Opening November 2017 Motel
  • Templers Mill Orange
  • Templers Mill
  • Mercure Opening November 2017 Motel
  • Mercure Orange Opening November 2017
  • Mercure Opening November 2017
  • Mercure Orange Motel
  • Mercure Orange (Opening November 2017)
  • Templers Mill Motel
  • Mercure Orange Motel
  • Mercure Orange Orange
  • Mercure Orange Motel Orange

You should know

  • Reservations are needed for golf tee times. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.