"Lovely setting. Swimming is amazing. The food is excellent. Very disappointed by the service staff. In face we were insulted a number of times by the ... " More
You can enjoy LCD TVs with cable channels, and all 92 rooms feature free WiFi, ceiling fans, and safes. Dining in is an option with room service, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.
The restaurant, The Boathouse, serves fusion cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub along with access to kayaking and rowing/canoeing. Other amenities include free WiFi in public areas and a conference center. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking.
Places within a 30-minute walk of this 4-star Port Macquarie hotel include St Thomas Anglican Church and Kooloonbung Creek Nature Park.
13 Jan. 2021 by Christo
Thank you for your feedback. We pride ourselves on our customer service. I will endeavor to make sure this is amended. Kind Regards, Christopher, Front Office Supervisor
5 Jan. 2021 by Kaitlyn - Reservation Agent
Thank you for taking the time to review our facilities.
4 Jan. 2021 by Christo
Hi Naomi, thank you for your feedback. We will endeavor to amend our service and facilities to ensure the improvement of our customer service. Kind Regards, Christopher, Front Office Supervisor
28 Dec. 2020 by Kaitlyn - Reservation Agent
Thank you for taking the time to provide feedback in regards to your recent experience in the Boathouse. With respect to the dining, we pride ourselves on providing friendly but professional service and never like to fall short. So we appreciate your review as it gives us the opportunity to improve. I've passed your valued feedback on to our Food and Beverage Manager to look into further.
24 Dec. 2020 by Kaitlyn - Reservation Agent
Thank you for your lovely review. We are so thrilled to hear you have had many enjoyable experiences at Sails. We look forward to welcoming you back in the future to enjoy some sunshine by the Pool side. thank you for choosing Sails!
5 Dec. 2020 by Nathan | Duty Manager
Hi Trish, thanks for your feedback. The hotel is doing its best to ensure we maintain a COVID-Safe environment but understand this can be frustrating when dining in the room. We look forward to welcoming you back when you're next in town.
28 Nov. 2020 by Christo
Hi Harry, thank you for the wonderful view, we look forward to seeing you again. Kind Regards, Christo Front Office Supervisor.
23 Nov. 2020 by Christo
Hi Sarah, Thank you for your feedback. We look forward to seeing you again. Christo, Front Office Supervisor
8 Nov. 2020 by Christo
Thank you for your feedback. Kind Regards, Chris
4 Nov. 2020 by Christo
Thankyou for your feedback Richard, we appreciate your honesty and will follow up with those points. Kind Regards, Christo, Front Office Supervisor
Sails Port Macquarie - By Rydges offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sails Port Macquarie - By Rydges. Limited free parking is available on a first-come, first-served basis. This 4-star Port Macquarie hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby
Sails Port Macquarie - By Rydges offers 92 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Boathouse - Overlooking the ocean, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.