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4.3 out of 5

"Close yo centre town " More

By a verified traveller on Tue 19 Jul 2022

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Hotel Description

At Sails Port Macquarie - By Rydges you'll be within just a 5-minute stroll of Woregore Nature Reserve and within 20 minutes of Mid North Coast Maritime Museum Pilot Boat Shed. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, The Boathouse, serves fusion cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub along with access to kayaking and rowing/canoeing. Other amenities include free WiFi in public areas and a conference center. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star Port Macquarie hotel include Glasshouse Cultural Centre and Port Macquarie Museum.

Standard King Room, No Balcony or View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$167* Per night/room 21 Aug. - 22 Aug.

Superior Standard Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Water View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Water View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sails Port Macquarie - By Rydges ratings based on 482 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sails Port Macquarie - By Rydges

Everyone (249) Couples (121) Business (3) Family (99)
2 out of 5
Property and room was clean but needs updating

Posted by on 10 Aug. 2022

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Comment from Hotel Management

17 Aug. 2022 by Regards, Kaitlyn Smith - Reservations Supervisor.

Thank you for taking the time to review your recent stay at Sails. We hope to welcome you back again in the future.

5 out of 5
Close yo centre town

Posted by on 19 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by Regards, Kaitlyn Smith - Reservations Supervisor

Thank you for your review, Maria. We are in a such a beautiful location on the river but still so close to local cafes and shops! We hope to welcome you back again soon.

5 out of 5
Beautiful location

Posted by on 2 Jun. 2022

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Comment from Hotel Management

17 Jun. 2022 by Kaitlyn Smith - Reservations Supervisor

Thank you for your 5/5 review. We hope to welcome you back again soon.

4 out of 5

Posted by on 8 May 2022

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5 out of 5
Lovely atmosphere. Not to busy. Beautiful grounds. Highly recommend.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by Kaitlyn Smith

Thank you for taking the time to review your recent stay. We're pleased you found the atmosphere to be lovely - it certainly is what we set out to achieve. We do hope to welcome you back to Sails again in the near future.

5 out of 5
I love the overall feel of Sails and the location on the water. The pool is also beautiful.

Posted by on 17 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Kaitlyn Smith - Reservations Agent

Hi Lauren, thanks for your feedback! We're thrilled you enjoyed your stay at the resort, particularly the location and pool area. We do hope to welcome you back to Sails for another stay soon.

5 out of 5
We loved the location and the bright airy spaces… the hotel could have had a gym and a he poolside was very noisy with children screaming all the time (clearly not something you can do anything about but was not as peaceful there. Restaurant is as well was really good.

Posted by on 17 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by Kaitlyn

Thank you for taking the time to review your recent stay. I'm pleased you enjoyed the bright and airy spaces. I passed your feedback onto our management team to look into. We hope to welcome you back again in the near future.

5 out of 5

Posted by on 7 Apr. 2022

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4 out of 5
Friendly and efficient staff member

Posted by on 21 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Kaitlyn

Thank you for taking the time to review your recent stay. We are pleased to hear you enjoyed your stay and hope to welcome you back again soon.

5 out of 5
Very nice hotel and rooms are comfy with nice views. We were pretty disappointed with the quality and price of the food from the restaurant. I had the chicken breast as a main and my partner had the pork belly. We were surprised of the quality and the price being charged. $32 for just a chicken breast and a couple of chat potatoes. Nothing else. Sauce was an extra $4 and to get a side of salad or vegetables was an extra $9. The staff were nice and friendly but this restaurant is well over priced.

Posted by on 14 Mar. 2022

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Comment from Hotel Management

20 Mar. 2022 by Kaitlyn

Thank you for choosing Sails and taking the time to review your recent experience. I'm pleased you found the rooms to be comfy with nice views. I'm disappointed that your restaurant experience did not live up to expectations. I have passed your review onto our Food and Beverage Manager to look into each point. We do hope to have the opportunity to welcome you back to Sails.

About the Sails Port Macquarie - By Rydges

Location 20 Park Street, Port Macquarie, NSW 2444

Property Features

Sails Port Macquarie - By Rydges offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sails Port Macquarie - By Rydges. Limited free parking is available on a first-come, first-served basis. This 4-star Port Macquarie hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sails Port Macquarie - By Rydges offers 92 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Boathouse - Overlooking the ocean, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 32 for adults, AUD 11 and AUD 16 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Macquarie Resort
  • Rydges Port Macquarie Sails
  • Rydges Sails Port Macquarie
  • Rydges Sails Resort Port Macquarie
  • Sails Port Macquarie By Rydges
  • Sails Resort Port Macquarie
  • Sails Resort Port Macquarie Rydges
  • Sails Resort Rydges
  • Sails Port Macquarie - By Rydges Hotel
  • Sails Rydges Port Macquarie
  • Quality Resort Sails Hotel Port Macquarie
  • Sails Port Macquarie - By Rydges Port Macquarie
  • Sails Port Macquarie - By Rydges Hotel Port Macquarie

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.