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4.3 out of 5

"Satisfied with overall stay. " More

By a verified traveller on Wed 25 Aug 2021

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Hotel Description

A luxury stay in the heart of Tweed Heads awaits you at Mantra Twin Towns. Within steps you'll find Twin Towns Services Club and Coolangatta Beach within a short 5-minute stroll. Highlights at this family-friendly hotel include 5 restaurants, 2 spa tubs, and an outdoor swimming pool.

You can enjoy TVs with digital channels, and all 332 rooms feature balconies, WiFi, and coffee/tea makers. Refrigerators, hair dryers, and phones are also available.

The restaurant, Signatures Restaurant, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 2 outdoor tennis courts, indoor swimming pool and fitness center plus access to mini golf. Business travelers can take advantage of a conference center and a meeting room. Added amenities include a steam room, wired Internet in public areas, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4-star Tweed Heads hotel include Tweed Mall and The Strand.

Studio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$129* Per night/room 26 Sep. - 27 Sep.

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Weekly Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mantra Twin Towns ratings based on 410 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Twin Towns

Everyone (240) Couples (95) Family (74)
5 out of 5
Bed was amazing.

Posted by on 10 Sep. 2021

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4 out of 5
Satisfied with overall stay.

Posted by on 25 Aug. 2021

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1 out of 5
The property is advertised as being in Coolangatta, but it is actually in Tweed Heads. False advertising! This caused a major problem as I was flying to NZ two days later and had to get out of NSW. So far no luck on a refund.

Posted by on 24 Aug. 2021

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2 out of 5
Room was borning

Posted by on 13 Aug. 2021

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1 out of 5
Workers starting work early in the building

Posted by on 27 Jul. 2021

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5 out of 5
Love staying at Mantra Twin Towns so close to everything and the rooms are great.

Posted by on 20 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Matthew

Hello! Thank you for leaving us a great review! We are glad that your continue to choose to stay with us. We hope to see you again soon. Kind Regards, Matthew Front Office Supervisor

4 out of 5
Property confusing to navigate

Posted by on 17 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Matthew

Hello, We are sorry that you found our property confusing to get around in. Next time you stay with us please see our friendly staff and we will help you find your way around. Kind Regards, Matthew Front Office Supervisor

5 out of 5

Posted by on 15 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Matthew

Hello! Thank you for your fantastic review! We hope to see you again soon. Kind Regards, Matthew Front Office Supervisor

1 out of 5

Posted by on 12 Jul. 2021

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4 out of 5
Great access to the Beach and near shops

Posted by on 8 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by Matthew

Hello, Thank you for your great review. We are glad your enjoyed your stay with us and hope to see you again soon. Kind Regards, Matthew Front Office Manager

Property Features

As a guest of Mantra Twin Towns, you'll find 2 spa tubs, outdoor tennis courts, an indoor pool, and an outdoor pool. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Wired Internet is available in public spaces for a fee. Event space at this hotel measures 33045 square feet (3070 square meters) and includes a conference center. A fitness center, a steam room, and spa services are also featured at the luxury Mantra Twin Towns. Free self parking is available. This 4-star Tweed Heads hotel is smoke free.

  • 332 guestrooms or units
  • 15 levels
  • 2 buildings
  • 5 dining venues
  • 33045 sq ft of conference space
  • 3070 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mantra Twin Towns offers 332 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with premium digital channels and pay movies. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • Private balcony
  • Television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Signatures Restaurant - This restaurant serves breakfast only.

Signatures Restaurant - This restaurant serves dinner only. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The hotel restaurant is open for dinner only on Friday and Saturday.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 16.50 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 16.50 per night (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Outrigger Resort Twin Towns
  • Outrigger Twin
  • Outrigger Twin Resort
  • Outrigger Twin Towns
  • Outrigger Twin Towns Resort
  • Outrigger Twin Towns Resort Tweed Heads
  • Outrigger Twin Towns Tweed Heads
  • Twin Towns Outrigger
  • Twin Towns Outrigger Resort
  • Twin Towns Resort Outrigger
  • Coolangatta Outrigger
  • Outrigger Twin Towns Hotel Coolangatta
  • Mantra Twin Towns Hotel Tweed Heads
  • Mantra Twin Towns Hotel
  • Mantra Twin Towns Tweed Heads
  • Mantra Twin Towns
  • Mantra Twin Towns Hotel Coolangatta
  • Mantra Twin Towns Coolangatta
  • Mantra Twin Towns Hotel
  • Mantra Twin Towns Tweed Heads
  • Mantra Twin Towns Hotel Tweed Heads

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.