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"I enjoyed my stay at Alpine Heritage motel. I had a quiet and clean room. " More

By a verified traveller on Thu 03 Sep 2020

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Hotel Description

Alpine Heritage Motel puts you in the heart of Goulburn, within just a 10-minute stroll of Goulburn Visitor Information Centre and Belmore Park. Highlights at this Victorian motel include in-room free WiFi and LCD TVs.

All 44 rooms feature satellite TV, DVD players, and coffee/tea makers. Rainfall showerheads and irons/ironing boards are also available. Housekeeping is available once per stay.

This motel has free WiFi in public areas, a terrace, and a computer station. Plus you'll find barbecue grills, free newspapers in the lobby, and luggage storage. There's also the convenience of extended parking.

Sights within a 20-minute walk of this Goulburn motel include Goulburn Golf Club and Goulburn Recreation Area.

Budget Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$78* Per night/room 2 Oct. - 3 Oct.

Budget Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Budget Family Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Budget Triple

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Budget Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Alpine Heritage Motel ratings based on 561 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Alpine Heritage Motel

Everyone (329) Couples (83) Business (1) Family (139) Other (3)
2 out of 5
people coming and going untill 1.30 am in upstairs unit. awful

Posted by on 13 Sep. 2020

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4 out of 5

Posted by on 7 Sep. 2020

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5 out of 5
I enjoyed my stay at Alpine Heritage motel. I had a quiet and clean room.

Posted by , from Young on 3 Sep. 2020

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5 out of 5

Posted by on 18 Jul. 2020

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1 out of 5
The service was rude and awful. Room was very second hand with thread bare towels. In our second floor room we could hear every noise of others above. Do not stay here.

Posted by , from Gisborne on 5 Jul. 2020

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3 out of 5
very dirty slow service and outdated room. had a lot of potential

Posted by , from Sydney on 5 Jul. 2020

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1 out of 5
My stay was non existent. I was travelling late and was tired with a small child and decided to book a room. At 10:10pm I found heritage online and booked than realised they had a 9:30pm cut off time. So I tried immediately to call. They didn’t answer after many many calls. When I arrived there was a sign out the front with a mobile number for late check in but door was still open and they were in the back office. As I entered they got up and locked the inside office door and proceeded to ignore me. The signs said to ring the bell which I did many times. I went out to the car to say something to my family and went to return to try again only to see them running back to the office and they had locked the door for entry in. I was freezing with a tired little one and so exhausted after packing and driving all day. I managed to find another motel (who were brilliant and they than received 3 more bookings from me) I contacted the booking company immediately and they contacted the hotel. Who refused my refund. The booking company than told me they would take it further. Only to be told they couldn’t help me as the hotel is refusing. Disgusted and will never ever use them again. Additionally I have lodged a dispute with my credit card company and will be reporting them to the ACCC.

Posted by , from Australia on 30 Jun. 2020

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2 out of 5
Was hard to get clear instructions at check in. Bathroom appeared to have a lot of brown marks on the wall near the toilet.

Posted by on 21 Jun. 2020

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4 out of 5
We stayed in June it was nice to have heatee aircon

Posted by , from Banora point NSW Australia on 9 Jun. 2020

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1 out of 5

Posted by on 15 Mar. 2020

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About the Alpine Heritage Motel

Location 248 Sloane St, Goulburn, NSW 2580

Property Features

Alpine Heritage Motel offers its guests a terrace, barbecue grills, and complimentary newspapers in the lobby. A computer station is on site, and both WiFi and wired Internet are free in public spaces. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Victorian Goulburn motel.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Built in 1872
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Goulburn Station (0.7 km / 0.4 mi)

Room Amenities

Alpine Heritage Motel offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • HD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (once per stay)
  • Hair dryer available
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

For arrivals outside the check-in hours, please contact the property in advance to arrange late check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Contactless food service / room service is not available
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Heritage Goulburn
  • Alpine Heritage Motel
  • Alpine Heritage Motel Goulburn
  • Alpine Heritage Motel Motel
  • Alpine Heritage Motel Goulburn
  • Alpine Heritage Motel Motel Goulburn

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.