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3.9 out of 5

"Perfect stay, had to cancel the 2nd night - Hotel cancelled without charging a fee even know it was out of the cancellation time frame - will stay aga ... " More

By a verified traveller on Fri 29 Jan 2021

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Hotel Description

At Carlton Suites you'll be within just a 10-minute stroll of Belmore Park and Goulburn Visitor Information Centre. Highlights at this motel include in-room free WiFi and Smart TVs.

All 12 soundproofed rooms feature cable TV, safes, and hair dryers. In-room dining is easy with amenities like microwaves and room service.

This smoke-free motel offers free WiFi in public areas, a terrace, and a picnic area. There's also the convenience of free self parking.

Sights within a 30-minute walk of this Goulburn motel include Goulburn Golf Club and Goulburn Recreation Area.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$105* Per night/room 10 Mar. - 11 Mar.

Deluxe Triple Room, Accessible

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedroom (1 King Bed, 1 Single Bed and 1 Tri-Bunk)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Carlton Suites ratings based on 81 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Carlton Suites

Everyone (35) Couples (17) Family (23)
5 out of 5
Perfect stay, had to cancel the 2nd night - Hotel cancelled without charging a fee even know it was out of the cancellation time frame - will stay again for sure!

Posted by , from Sysney on 29 Jan. 2021

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1 out of 5

Posted by , from Victoria on 3 Jan. 2021

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3 out of 5
Liked the comfy bed, modern spacious interior, quiet from external noises, kitchenette. Disliked the lack of a desk/bench space and baggage stand, running/draining water from upstairs unit seamed to go on for ages after midnight.

Posted by , from Lake Macquarie NSW on 1 Jan. 2021

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4 out of 5

Posted by on 24 Dec. 2020

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4 out of 5
Customer service was really nice friendly and helpful. The room was clean and had everything we needed. In fact I was I impressed it had bowls plates cups cutlery and dishwashing liquid and sponge, which meant we could have our own breakfast. It was very centrally located. I would come again!

Posted by on 21 Dec. 2020

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4 out of 5
Room was very clean and spacious. Power for TV didn't work on the remote just the power point which took a bit to work out.

Posted by , from Sydney on 23 Nov. 2020

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4 out of 5
The apartment was lovely and spacious. The cleaners were delightful the receptionist could have been better. They advertise hours 9.30am to 9pm but now have a little sign saying to 2pm-9pm but they were usually closed around 7.30 or so so very miss leading. But saying that our train didn't leave till 6.35pm and reception let us stay in our room as long as needed . But overall it was a lovely stay, quiet and peaceful.

Posted by , from Redfern NSW on 16 Oct. 2020

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3 out of 5

Posted by on 20 Sep. 2020

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4 out of 5
Staff were so welcoming and lovely, room was clean comfortable

Posted by on 10 Sep. 2020

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3 out of 5

Posted by on 5 Sep. 2020

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Property Features

Carlton Suites offers its guests a terrace and a picnic area. Public spaces have free WiFi. Self parking is free. This Goulburn motel is smoke free.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Goulburn Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Carlton Suites offers 12 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • In-room dining
  • Smart television
  • Cable channels
  • Microwave
  • Electric kettle
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Cash or credit card deposit required
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 20 for check-in between 9:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Suites Motel Goulburn
  • Carlton Suites Goulburn
  • Motel Carlton Suites Goulburn
  • Goulburn Carlton Suites Motel
  • Carlton Suites Motel
  • Motel Carlton Suites
  • Carlton Suites Motel
  • Carlton Suites Goulburn
  • Carlton Suites Motel Goulburn
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.