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3.8 out of 5

"Had everthing that was needed in the apartment. The location was perfect close to tram, shopping district. Five minute walk to the beach and surf club ... " More

By a verified traveller on Wed 17 Jul 2019

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Hotel Description

At Alexander Holiday Apartments you'll be within just a 15-minute stroll of popular places like Cavill Avenue and SkyPoint Observation Deck.

You can enjoy a TV with cable channels, and each apartment features a furnished balcony, WiFi, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a ceiling fan, and a hair dryer are also available.

The family restaurant, Northcliffe Surf Club, is open for breakfast, brunch, lunch, and dinner. Enjoy the indoor swimming pool, outdoor swimming pool, outdoor tennis court, and spa tub. Additionally, you'll find a sauna and WiFi in public areas. There's also the convenience of free self parking.

Standard Apartment, 2 Bedrooms, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Alexander Holiday Apartments ratings based on 77 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alexander Holiday Apartments

Everyone (35) Couples (21) Family (21)
4 out of 5

Posted by on 26 Jan. 2020

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1 out of 5
I would rate it as less than 1 star. The place was filthy...... with poor furnishings and electrical switches and appliances that'd net work

Posted by on 9 Jan. 2020

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2 out of 5
Property is in a great location looks lovely from the outside room was very run down very bad cleaning standards dust was highly visible and thick shower not cleaned properly.

Posted by on 22 Sep. 2019

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5 out of 5
Had everthing that was needed in the apartment. The location was perfect close to tram, shopping district. Five minute walk to the beach and surf club. Restaurants had great food

Posted by on 17 Jul. 2019

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4 out of 5

Posted by on 20 Jan. 2019

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2 out of 5
Room was unclean, dirty drawers and oven in kitchen, hot water ran brown, drink splashed on the wall, dirty sheets in cupboard, broken vase on balcony, and hair left on bathroom floor.

Posted by on 5 Nov. 2018

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2 out of 5

Needs a deep clean

I cannot say about the quality of other apartments in the complex but the apartment # 4 is to be avoided at all cost. We have booked a 2 bedroom apartment for 6 nights. We have travelled a lot but even the third world countries offer better level of cleaning and quality. Disgusting, filthy, ants infested place suitable for squatters but not for a paying customer. They kept the remote control from the air conditioner and wanted extra payment for the use of the air con but gave us the control after requesting . Extra pay for the WiFi. The complex was build in 1980-s and the apartment 4 has never has been cleaned since then. Broken chairs on the balcony, we didn't have enough sits to sits for everyone on the balcony The rooms and curtains need to be cleaned The location of the complex is good, just avoid apartment 4.

Posted by , from Melbourne on 8 Oct. 2017

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4 out of 5

Good location and great facilities!

The staff were absolutely lovely! They helped us any time we asked and went above and beyond to make sure we had a great holiday.

Posted by , from Brisbane on 28 Sep. 2017

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5 out of 5

Great views & wonderful experience

Pros: The staff were amazing & the unit was beautifully presented.
Cons: The cleanliness of the bathrooms (showers)
The staff were very accomodating & the room was great! My only concern was the bathrooms were a little dirty & around the taps were very black & mouldy. However i would definitely stay in this hotel again! MY kids loved the heated pool.

Posted by , from Brisbane on 10 Jul. 2017

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3 out of 5

fine I guess

Rooms where nice, nice views of the river and beach, a fair walk to cavill, $300 bond was scared to touch anything incase it broke then would lose the bond, have to pay for air conditioning, comes with foxtel, no free wifi - overall was okay

Posted by , from australia on 9 Jul. 2017

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Property Features

Alexander Holiday Apartments offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. WiFi is available in public spaces for a fee. A sauna, barbecue grills, and tour/ticket assistance are also featured at Alexander Holiday Apartments. Self parking is free. This 3.5-star Gold Coast apartment is smoke free.

  • 20 guestrooms or units
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of living rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Metro station: Florida Gardens station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Alexander Holiday Apartments offers 20 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. This Gold Coast apartment provides wireless Internet access for a surcharge. Televisions come with cable channels.

  • In-room kitchen
  • Private balcony (furnished)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Northcliffe Surf Club - This beachfront family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5 PM
  • Sunday - Sunday: 8:30 AM - 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5 PM
  • Sunday - Sunday: 8:30 AM - 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

If no credit card is available at time of check in an AUD 300 security bond is required and refundable if no damages occur.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexander Holiday Apartments Apartment Surfers Paradise
  • Alexander Holiday Apartments Apartment
  • Alexander Holiday Apartments Surfers Paradise
  • Alexander Holiday Apartments
  • Alexander Holiday Apartments Gold Coast/Surfers Paradise
  • Alexander Holiday Apartments Apartment
  • Alexander Holiday Apartments Surfers Paradise
  • Alexander Holiday Apartments Apartment Surfers Paradise
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.