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InterContinental San Francisco by IHG

4.0 star property
Hotel with an indoor pool, a quick walk to Moscone Convention Center

Photo gallery for InterContinental San Francisco by IHG

Exterior
Creator video
1 bedroom, premium bedding, in-room safe, desk
Meeting facility
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
The current price is AU$397
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
888 Howard Street, San Francisco, CA, 94103
  • San Francisco Museum of Modern Art
    ‪7 min walk‬
  • Moscone Convention Center
    ‪7 min walk‬
  • Oracle Park
    ‪18 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Corner (View)

Junior Suite, 1 King Bed, Corner (View)

Junior Suite, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds (Skyline View)

Room amenity

Classic Room, 2 Double Beds (Skyline View)

9.4 out of 10
Exceptional
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (West Side View)

Room amenity

Premium Room, 2 Double Beds (West Side View)

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds (West Side View)

Room amenity

Classic Room, 2 Double Beds (West Side View)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (West Side View)

Room amenity

Premium Room, 1 King Bed (West Side View)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (View)

Premium Room, 1 King Bed, Corner (View)

Premium Room, 1 King Bed, Corner (View)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (West Side View)

Room amenity

Classic Room, 1 Queen Bed (West Side View)

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed (Skyline View)

Room amenity

Classic Room, 1 Queen Bed (Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Accessible, Club lounge access

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Accessible, Club lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (West Side View)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds (West Side View)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, Corner (View)

Room amenity

Junior Suite, 2 Double Beds, Corner (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (West Side View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (West Side View)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (Skyline View)

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (West Side View)

Room amenity

Suite, 1 Bedroom (West Side View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 67 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Mobility)

Room amenity

Junior Suite, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (West Side View)

Room amenity

Premium Room, 1 King Bed (West Side View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Renovated in 2018
Blackout curtains
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hyatt Regency San Francisco

Downtown San Francisco
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  • Free WiFi
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4.6 out of 5, Wonderful, 1,883 reviews
The price is AU$401
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About the area

San Francisco

InterContinental San Francisco by IHG puts you in the heart of San Francisco, within just a 10-minute stroll of Yerba Buena Gardens and San Francisco Museum of Modern Art. Highlights at this hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Bistro 888, serves American cuisine and is open for breakfast, lunch and dinner. Bar 888 is the hotel's own lobby lounge. Enjoy the gym and Hot tub. 43000 square feet (3995 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown San Francisco hotel include Moscone Convention Center and Oracle Park is within 30 minutes.

What's nearby

  • San Francisco Museum of Modern Art - 7 min walk - 0.6 km
  • Moscone Convention Center - 7 min walk - 0.6 km
  • Oracle Park - 18 min walk - 1.5 km
  • Lombard Street - 4 min drive - 3.2 km
  • Pier 39 - 5 min drive - 4.0 km

Getting around

  • Yerba Buena-Moscone Station - 4 min walk
  • San Francisco Station - 15 min walk
  • San Francisco International Airport (SFO) - 27 min drive

Restaurants

  • ‪InterContinental Bar - ‬1 min walk
  • ‪Tempest - ‬3 min walk
  • ‪Soma Restaurant & Bar - ‬3 min walk
  • ‪Executive Order Bar & Lounge - ‬3 min walk
  • ‪The Cavalier - ‬4 min walk

About this property

InterContinental San Francisco by IHG

Hotel with an indoor pool, a quick walk to Moscone Convention Center
InterContinental San Francisco by IHG offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 43000 square feet (3995 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental San Francisco by IHG. For a fee, parking is available. A complete renovation of InterContinental San Francisco by IHG was completed in June 2018.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 556 guestrooms or units
  • 33 levels
  • Conference rooms
  • 43000 sq ft of conference space
  • 3995 sq. m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental San Francisco by IHG offers 556 accommodations with iPod docking stations and video game consoles. Beds feature premium bedding. 60-inch plasma televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 84.36 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 75 for adults and USD 15 to 75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 888
  • Bistro 888

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (43,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch HDTV with premium digital channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 to 75 for adults and USD 15 to 75 for children
  • Valet parking fee: USD 84.36 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental San Francisco Hotel
InterContinental Hotel San Francisco
InterContinental San Francisco
San Francisco InterContinental
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental
Francisco Intercontinental

Frequently asked questions

What is the cancellation policy at InterContinental San Francisco by IHG?

InterContinental San Francisco by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental San Francisco by IHG?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at InterContinental San Francisco by IHG on 3 Oct 2025 start from AU$335.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental San Francisco by IHG?

Yep, InterContinental San Francisco by IHG has secured covered valet parking with in/out privileges for USD 84.36 per night.

Are there any beaches close to InterContinental San Francisco by IHG?

The closest beach to InterContinental San Francisco by IHG is Ocean Beach (9.6 km).

Does InterContinental San Francisco by IHG have a pool?

InterContinental San Francisco by IHG has an indoor pool.

What luxury perks are available at InterContinental San Francisco by IHG?

InterContinental San Francisco by IHG features a health club, an indoor pool and 1 hot tub.

What makes InterContinental San Francisco by IHG a romantic place to stay?

1 hot tub and a Michelin-starred restaurant, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental San Francisco by IHG.

Is InterContinental San Francisco by IHG family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental San Francisco by IHG is a hit with families.

Does InterContinental San Francisco by IHG serve breakfast?

You bet, full brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental San Francisco by IHG?

No, InterContinental San Francisco by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental San Francisco by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental San Francisco by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental San Francisco by IHG?

Furry friends are welcome at InterContinental San Francisco by IHG, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

InterContinental San Francisco by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1014 reviews
Rating 8 - Good. 153 out of 1014 reviews
Rating 6 - Okay. 60 out of 1014 reviews
Rating 4 - Poor. 37 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Stayed 1 night in May 2025

10/10 Excellent

horace

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

marjorie

Stayed 1 night in Jun 2025

8/10 Good

Fides

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was friendly, room was clean and comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Lian Qing, San Marcos

Stayed 1 night in Jun 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Entire staff in every department are super friendly, accommodating, and professional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Close to market street and while proximity has it’s advantages you also get off market street issues.
Stayed 1 night in May 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is super nice & very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, modern building, very clean, nice bar in the lobby, friendly staff, room was very clean and well stocked (towels, robes, toiletries, etc.)
Stayed 1 night in Jun 2025

10/10 Excellent

Jamshidbek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wei

Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Horace

Travelled with partner
Liked: Amenities
very nice
Stayed 1 night in May 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the corner room. Room service was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Heather, Gilbert

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, 1st class all the way!
Stayed 1 night in May 2025

2/10 Terrible

Sabah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I recently had a very disappointing experience at the front desk with a staff member . Upon checking in, I was shocked by how I was treated — he spoke to me in an extremely unprofessional manner and even raised his voice, which made the interaction very uncomfortable and stressful. To make matters worse, I was charged twice for the deposit. This billing error caused unnecessary inconvenience, and I’m still waiting for a proper resolution and refund. I expected a much higher level of professionalism and courtesy from the front desk team. I hope management addresses both the customer service issue and the double charge promptly to prevent other guests from going through a similar experience.
Stayed 2 nights in May 2025

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and view. Our only complaints were a whistling sound heard 24/7 in the room and the pool which was advertised as heated was ICE COLD and we couldn’t tolerate swimming.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Jesse, RANCHO MIRAGE

Stayed 1 night in May 2025

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was great. It was clean and the staff was friendly. Only issue was with the Kerig.
Stayed 3 nights in May 2025

10/10 Excellent

Kefei

Stayed 3 nights in Mar 2025