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of guests recommend
4.3 out of 5
Wotif Guest Rating

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Hotel Description

A romantic stay in the heart of San Francisco awaits you at Hotel Nikko San Francisco. Within steps you'll find popular attractions like SHN Curran Theatre and Powell and Market Cable Car Turnaround. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a nightclub.

You can enjoy free WiFi, flat-screen TVs and coffee/tea makers, featured in all 532 rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like designer toiletries. Down comforters, free newspapers and free local calls are also available.

The restaurant, Anzu Restaurant and Bar, is open for breakfast, lunch and dinner. Kanpai At the Nikko is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour health club, spa tub and sauna. 29000 square feet (2694 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a short walk walk of this 4-star Downtown San Francisco hotel include Westfield San Francisco Centre and Warfield Theater.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$246* Per night/room 16 Nov. - 17 Nov.

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Nikko San Francisco ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Nikko San Francisco

Everyone (14) Couples (3) Family (7)
5 out of 5
We booked two rooms Hotel Nikko San Francisco for our final night of a USA holiday. Arriving on the Friday afternoon a little later than expected due to a delayed flight, the check in was smooth and easy and the rooms both excellent. There was an unexpected delay in the delivery of our bags. Not sure what the hold up was but it did delay our plans to freshen up and head out to enjoy the San Francisco evening. Other than that, everything was fabulous during our stay. The hotel was able to accommodate late checkouts to 6.00 pm for both rooms despite it being a Saturday. We did have to pay a fee but we were happy to pay so we could have a full day enjoying San Francisco before freshening up and catching our flight home in the late evening. The hotel location is great with fabulous restaurants nearby and not too far away from all the attractions of Union Square.

Posted by , from Sydney, Australia on 3 Aug. 2018

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4 out of 5
Hotel was clean and comfortable. Staff were very helpful. Rooms were big enough, and had a nice bathroom

Posted by on 27 May 2018

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5 out of 5

Best reasonable priced hotel in San Francisco

Pros: Spotlessly clean, attentive staff, great rooms and excellent location.
Cons: Nothing significant.
Location: Excellent location. Very near Union Square and the center of SF activities
Spent some time working through numerous on-line booking sites looking for a 2 day stay in SF. Nikko came up a s a good mid-priced option. It turned out to be the best experience. We were upgraded to a beautiful newly refurbished room on the 24th floor. The staff were very attentive and overall the experience was one that everyone could wish for, but rarely experience. Great job NIkko!

Posted by , from Melbourne, Australia on 15 Oct. 2017

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4 out of 5

Unexpected Stay

I had booked another hotel through Wotif, but they where unable to accommodates us and Wotif had arranged the Nikko for us. Great location, quiet room. Would stay here again.

Posted by on 9 Sep. 2016

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5 out of 5

Quality spacious hotel. very central location.

We had a brilliant stay. Excellent rooms and friendly service. Concierge and booking staff helped make our stay with great advice for transport and tours etc.

Posted by , from NZ on 23 Apr. 2016

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4 out of 5
The Hotel Nikko was beautiful, clean and very comfortable. The Staff were extremely helpful and pleasant in every way. The hotel was walking distance to Union Square, China Town and lots of Restaurants and Bars. We would definitely recommend the Hotel Nikko as a beatiful place to stay

Posted by on 14 Oct. 2015

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5 out of 5
Pros: Location
Cons: Wifi price. Wifi not included.
Location: Perfect, Australia
Facilities: Outstanding; Value: Great deal; Service: Remarkable; Cleanliness: Spotless;

Posted by , from Australia - WA - Perth on 10 Feb. 2015

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2 out of 5
Pros: The room was nice but we all had a very sour taste in our mouth from our check in experience and over the top facility charges
Cons: With an already expensive room rate, every single thing was charged, even the pool and gym
Facilities: charges to use everything; Value: Rip-off; Service: Rude; Cleanliness: Faultless; staff at reception were rude and unhelpful

Posted by , from Australia - QLD - Gold Coast on 6 Oct. 2014

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5 out of 5
Pros: Happy hour at the bar
Cons: No Wi Fi in hotel lobby
Facilities: Brand new; Value: Bargain; Service: Courteous; Cleanliness: Spotless;

Posted by , from Australia - VIC - Melbourne on 2 Oct. 2014

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5 out of 5
Pros: The view from the 23rd floor
Cons: Charges for everything like wifi, gym, pool.
Usual check out 1100hrs earlier than most hotels. Given 1230 on request. I do not really consider this a 'late' checkout. Maybe 3pm? Wanted over $200

Posted by , from Australia - QLD - Brisbane on 17 Sep. 2014

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About the Hotel Nikko San Francisco

Location 222 Mason St, San Francisco, CA 94102

Property Features

As a guest of Hotel Nikko San Francisco, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference rooms. A nightclub, a rooftop terrace, and tour or ticket assistance are also featured at the family-friendly Hotel Nikko San Francisco. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 532 guestrooms or units
  • 25 levels
  • 29000 sq ft of conference space
  • 2694 sq. m of conference space
  • Built in 1987
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.9 km / 14.2 mi)
  • Train station: San Francisco 4th and King Station (2 km / 1.2 mi)
  • Metro station: Powell St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Nikko San Francisco offers 532 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. 42-inch Flat-screen televisions come with pay-per-view films. Bathrooms include designer toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Anzu Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Kanpai At the Nikko – This lobby lounge only serves light fare. Happy hour is offered.

Feinsteins – This bar only serves light fare. Happy hour is offered.

24-hour room service is available.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.


  • Pets: USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)


Early check-in/ Late check-out is allowed for a fee and subject to room availability. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property charges USD 6 per package for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • Debit cards not accepted


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day
  • Resort fee: USD 33.78 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nikko
  • Hotel Nikko San Francisco
  • Hotel San Francisco Nikko
  • Nikko Hotel
  • Nikko Hotel San Francisco
  • Nikko San Francisco
  • Nikko San Francisco Hotel
  • San Francisco Hotel Nikko
  • San Francisco Nikko
  • San Francisco Nikko Hotel
  • Nikko Francisco Francisco
  • Hotel Nikko San Francisco Hotel
  • Hotel Nikko San Francisco San Francisco
  • Hotel Nikko San Francisco Hotel San Francisco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.