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3.8 out of 5

"Well located and within a reasonable walk of downtown, union square and Fishermans Wharf. If you don't want to walk Uber is always available and cheap ... " More

By a verified traveller on Fri 12 Jul 2019

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Hotel Description

Holiday Inn Golden Gateway places you in the center of San Francisco, steps from Van Ness Avenue and within a short 5-minute stroll of The Regency Ballroom. Highlights at this hotel include in-room free WiFi and LCD TVs.

Cable TV, coffee/tea makers, and free newspapers are featured in all 496 rooms. Nice touches to enhance your stay include free toiletries and pillow menus. Refrigerators, free local calls, and safes are also available. Housekeeping is available on request.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a 24-hour business center and laundry facilities. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 3.5-star Downtown San Francisco hotel include San Francisco City Hall and Civic Center Plaza.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$166* Per night/room 8 Mar. - 9 Mar.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Bay View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Golden Gateway ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Golden Gateway

Everyone (2) Couples (1)
5 out of 5
Well located and within a reasonable walk of downtown, union square and Fishermans Wharf. If you don't want to walk Uber is always available and cheaper than the tram. Good restaurant and bar. Nice staff. Gets busy and elevators become slow. Good housekeeping and clean rooms. A bit dated and bathrooms are small but altogether a good hotel.

Posted by on 12 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Customer Service

Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and it's proximity to so many of the city's best attractions. That's what we like to see! We were also excited to see you enjoyed our wonderful restaurant and bar, our superb housekeeping services, and our welcoming staff. We will be sure to discuss your feedback concerning our accommodations and elevator system with our entire team. We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

2 out of 5
The view is good as only high rise. But the carpet is stained. They refuse to give the room as booked by wotif and just the general condition was terrible. Elevators didn’t work well and felt like they’d break down

Posted by on 7 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Customer Service

We appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

3 out of 5

Posted by on 1 Mar. 2019

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5 out of 5
well located with very pleasant staff. We had a very comfortable stay

Posted by on 30 Jan. 2019

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About the Holiday Inn Golden Gateway

Location 1500 Van Ness Ave, San Francisco, CA 94109

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Golden Gateway. Parking is available for a fee. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 26 levels
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (23.3 km / 14.5 mi)
  • Train station: San Francisco Station (3.5 km / 2.2 mi)
  • Metro station: California St & Van Ness Ave Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Golden Gateway offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per day
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Holiday Inn
  • Golden Gateway
  • Golden Gateway Holiday Inn
  • Golden Holiday Inn
  • Holiday Inn Gateway
  • Holiday Inn Golden
  • Holiday Inn Golden Gateway
  • Holiday Inn Golden Gateway Hotel
  • Holiday Inn Golden Gateway Hotel San Francisco
  • Holiday Inn Golden Gateway San Francisco
  • Holiday Inn San Francisco Golden Gateway Hotel San Francisco
  • San Francisco Holiday Inn
  • Golden Gateway San Francisco
  • Holiday Inn Golden Gateway Hotel
  • Holiday Inn Golden Gateway San Francisco
  • Holiday Inn Golden Gateway Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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