Cable TV, coffee/tea makers, and free newspapers are featured in all 496 rooms. Nice touches to enhance your stay include free toiletries and pillow menus. Refrigerators, free local calls, and safes are also available. Housekeeping is available on request.
This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a 24-hour business center and laundry facilities. There's also the convenience of self parking.
Attractions within a 20-minute walk of this 3.5-star Downtown San Francisco hotel include San Francisco City Hall and Civic Center Plaza.
12 Jul. 2019 by Customer Service
Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and it's proximity to so many of the city's best attractions. That's what we like to see! We were also excited to see you enjoyed our wonderful restaurant and bar, our superb housekeeping services, and our welcoming staff. We will be sure to discuss your feedback concerning our accommodations and elevator system with our entire team. We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
3 Jul. 2019 by Customer Service
We appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Golden Gateway. Parking is available for a fee. This 3.5-star San Francisco hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Golden Gateway offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.