Hilton San Francisco Union Square

4.0 star property
Hotel with bars, a quick walk to Westfield San Francisco Centre

Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
2 bars/lounges, rooftop bar, lobby lounge
Meeting facility
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
The current price is AU$316
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
333 O'Farrell St., San Francisco, CA, 94102
  • Ferry Building
    ‪2 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Room, 3 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 5
  • 3 Double Beds

View 1 Bed Junior Suite Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Junior Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View 2 Beds Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

Pool View with Terrace - 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

1 King Bed 1 Bedroom Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite with Parlor

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
2 bedrooms
Hairdryer
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(97 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

1 King Bed

8.4 out of 10
Very good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 2 Double Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 1 King Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (with Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View 1 Bed Mobility/Hearing Access Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Tub

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

1 Queen Bed

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

Hilton San Francisco Union Square places you in the centre of San Francisco, within just a 10-minute stroll of Westfield San Francisco Centre and within 30 minutes of Ferry Building. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The coffee shop, Herb N' Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. Cityscape Sky Bar is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym and pool loungers. 150293 square feet (13963 square metres) of event facilities include 73 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of valet parking. .With a stay at this Union Square hotel, you'll be 2.5 km (1.5 mi) from Lombard Street and 2.7 km (1.7 mi) from Painted Ladies.

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • Moscone Convention Center - 13 min walk - 1.1 km
  • Ferry Building - 2 min drive - 1.9 km
  • Lombard Street - 4 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Herb N'Kitchen - ‬1 min walk
  • Cityscape Bar & Restaurant | Hilton San Francisco Union Square
  • ‪The Halal Guys - ‬1 min walk
  • Cafe Mason

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 73 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150293 square feet (13963 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 1921 guestrooms or units
  • 46 levels
  • 3 buildings
  • 2 bars or lounges
  • Conference rooms
  • 150293 sq ft of conference space
  • 13963 sq. m of conference space
  • Built in 1964
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (98 centimetre high)
  • Lever door handles
  • Lift (93 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Hilton San Francisco Union Square?

Hilton San Francisco Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton San Francisco Union Square?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on 4 Oct 2025 start from AU$254.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton San Francisco Union Square?

Yep, Hilton San Francisco Union Square has a covered self car park with in/out privileges for USD 79.80 per night.

Are there any beaches close to Hilton San Francisco Union Square?

The closest beach to Hilton San Francisco Union Square is Ocean Beach (9.2 km).

Does Hilton San Francisco Union Square have a pool?

Hilton San Francisco Union Square has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton San Francisco Union Square?

Hilton San Francisco Union Square features a 24-hour health club, an outdoor pool and 2 bars.

Is Hilton San Francisco Union Square family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton San Francisco Union Square is a hit with families.

Does Hilton San Francisco Union Square serve breakfast?

You bet, full breakfast is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton San Francisco Union Square?

No, Hilton San Francisco Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton San Francisco Union Square?

Yep, you can grab a meal at Hilton San Francisco Union Square's onsite restaurant.

What time are check-in & check-out at Hilton San Francisco Union Square?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 604 out of 1106 reviews
Rating 8 - Good. 232 out of 1106 reviews
Rating 6 - Okay. 118 out of 1106 reviews
Rating 4 - Poor. 74 out of 1106 reviews
Rating 2 - Terrible. 78 out of 1106 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anngelique

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in May 2025

10/10 Excellent

Anngelique

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

SUNGGI

Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and spacious room with a view. Staff was always super helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness
I think the hood is dangerous
Stayed 3 nights in Jun 2025

8/10 Good

Anastasia

Stayed 1 night in May 2025

6/10 Okay

Luke

Travelled with partner
Liked: Cleanliness, staff & service
We checked in and were informed there was an extra $35 per day amenity fee. This was not included in what we paid with Expedia. We were told that spending money at their market would come out of the fee. This was not true and we ended up being charged almost $150 more than what we paid initially. Will not stay here again due to deceptive business practices
Stayed 3 nights in Jun 2025

10/10 Excellent

stephanie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the check In lane
Stayed 1 night in Jun 2025

4/10 Poor

Mariusz

Stayed 10 nights in May 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good. Would love to see options for usb plug in without a brick.
Stayed 1 night in Jun 2025

8/10 Good

Santanu

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 5 nights in May 2025

4/10 Poor

Waqar

Disliked: Amenities
l tried my best be positive and give a good review, but the attitude and the service was horrible from the get go, my membership color level was not high enough to qualify for two bottles of water when l arrived, that should say it all
Stayed 1 night in May 2025

6/10 Okay

Pamela

Travelled with family
Disliked: Staff & service
Limited food choices. Snack and soda prices were too high.
Stayed 2 nights in Mar 2025

8/10 Good

Clark, Los Angeles

Stayed 2 nights in May 2025

6/10 Okay

Flor

Travelled with family
Staff was amazing but pool and rooms need upgrades.
Stayed 3 nights in May 2025

4/10 Poor

Dora

Disliked: Cleanliness, property conditions & facilities
The bathroom w
Stayed 2 nights in May 2025

10/10 Excellent

Yeji

Stayed 1 night in May 2025

10/10 Excellent

Shinichi

Travelled with partner
Liked: Amenities
I arrived early and my room was not available but the person at the front desk upgraded my room and let me check in. Thank you!
Stayed 2 nights in May 2025

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Self parking
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Great stay with a great view
Stayed 1 night in May 2025

4/10 Poor

Reyna

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by the area... Union Square is scary. I had not been back in years and it feels so unsafe, now. Transients/homeless everywhere! Citizens app was flaring up with crimes near by. Positive side is that is close to the cable car that takes you to Fishersman's Wharf. Registration staff was not very welcoming and gave no instructions or hours for the amenities / restaurants / bar. The room was dusty! I have allergies and they flared up so much that I had to take Benadryl. Parking was around the back at $70/ day. Claims to be pet friendly, however there was no place to walk my pets. Thankfully we checked in late and checked out early the next day. I couldn't wait to get out of there. Would not recommend or stay here, again.
Stayed 1 night in May 2025

6/10 Okay

Naheed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Waited in line for 20 minutes to check in. There were only 2 people ahead of me and 3 people working behind the desk.
Stayed 1 night in May 2025

2/10 Terrible

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025