"Fantastic location. Hotel is a bit dated for the price but everything is clean. The rooms look great, awesome TV if that’s your thing.
Bed was okay,
...
"
More
At Hotel Riu Plaza Fisherman's Wharf you'll be within just a 10-minute stroll of Aquarium of the Bay and Pier 39. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free buffet breakfast.
The restaurant, Northpoint Restaurant, serves American cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find coffee/tea in a common area, a business center, and concierge services. Each morning free breakfast is served. There's also the convenience of self parking.
Places within a 15-minute walk of this 4-star Fisherman's Wharf hotel include Ghirardelli Square and Lombard Street.
Hotel Riu Plaza Fisherman's Wharf ratings based on 2 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hotel Riu Plaza Fisherman's Wharf
Family (2)
3 out of 5
Fantastic location. Hotel is a bit dated for the price but everything is clean. The rooms look great, awesome TV if that’s your thing.
Bed was okay, bit sinking, pillows too soft for me. Honestly I don’t sleep great there.
The heater/air conditioner was really loud and turning it off was problematic. Tried calling for help but to no end.
Wasn’t allowed to use the pool, apparently I didn’t pay enough?!
All the staff were great but I couldn’t call the hotel, no one answered from the desk, had to call other numbers to get put through only to be hung up on. They were good with check out but I still haven’t got my money back from my deposit and it’s been 4 days.
I’d stay here again but I’d be asking for a room with a quite heater/air con and a better bed.
Didn’t sleep well Here.
Posted by a verified traveller on 12 Feb. 2020
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Comment from Hotel Management
9 Jun. 2020
by Online Reputation Manager
Dear guest,
Thank you for choosing our hotel and for taking the time to write a comment about your stay.
We are glad to know you fully enjoyed our location, our facilities and the room! However, we regret to read that you found the bed uncomfortable; we would have liked to have been informed about this during your stay in order to help you upon request with additional mattress toppers.
Furthermore, it is disappointing to hear that you had some issue contacting our front desk. Please rest assured that we will follow up on this as our usual standards are always to be available to properly address our guest’s needs. In regards to the deposit, we kindly invite you to contact our After Travel Customer Care via complaints@riu.com to adequately follow up on your case.
We hope that, despite all, your time in San Francisco overall was a positive one; it would be great to have another opportunity to host you again in a close future!
Greetings,
Hotel Riu Plaza Fisherman’s Wharf
Online Reputation Manager
4 out of 5
This is in a very good location. Walking distance to a lot of places. Very comfortable beds and modern bathroom. An abundance of staff to help. Rooms fairly spacious for a family.
Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. You'll find a business center on site. Event space at this hotel measures 2436 square feet (226 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee. A complete renovation of Hotel Riu Plaza Fisherman's Wharf was completed in November 2019. This 4-star San Francisco hotel is smoke free.
1 building
531 guestrooms or units
4 levels
2436 sq ft of conference space
226 sq m of conference space
Built in 1975
Buffet breakfast (free)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Coffee in lobby
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: San Francisco Station (4.1 km / 2.6 mi)
Metro station: Beach St & Mason St Stop (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Sitting area
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily.
Northpoint Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 20.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
No rollaway/extra beds available
Children stay free
Parking height restrictions apply
Debit cards
UnionPay
Staffed front desk
LGBTQIA friendly
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per night
Resort fee: USD 33.78 per accommodation, per night
The resort fee includes:
Fitness center access
Business center/computer access
Internet access
Phone calls
In-room bottled water
In-room coffee
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 60 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Hotel Riu Plaza Fisherman's Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.
Hotel Riu Plaza Fisherman's Wharf uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. There is a shield between guests and staff in the main contact areas.
On-site self-parking (USD 60 per night; includes in/out privileges)
The closest beach to Hotel Riu Plaza Fisherman's Wharf is Baker Beach (6.3 km).
Hotel Riu Plaza Fisherman's Wharf has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Plaza Fisherman's Wharf.
You bet! With amenities like an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise Hotel Riu Plaza Fisherman's Wharf is a hit with families.
Yeah, free buffet breakfast is available daily.
No, Hotel Riu Plaza Fisherman's Wharf does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
