See all properties
Save

Bay Hotel

2.0 star property
Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium

Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom
Lobby
Concierge desk
Interior
Exterior detail

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
The current price is AU$120
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
128 Jones St, San Francisco, CA, 94102
  • Place, Union Square
    ‪10 min walk‬
  • Place, Moscone Convention Center
    ‪15 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Microwave
Satellite channels
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Microwave
Satellite channels
Desk
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
Microwave
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Exterior

Argonaut Hotel

Fisherman's Wharf
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,156 reviews
The price is AU$481
includes taxes & fees
5 Oct - 6 Oct
Argonaut Hotel

About the area

San Francisco

Bay Hotel places you in the centre of San Francisco, within just a 15-minute stroll of popular places like Bill Graham Civic Auditorium and Union Square. Highlights at this hotel include free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, express check-out and luggage storage. Each morning free breakfast is served. .Attractions within a 20-minute walk of this Downtown San Francisco hotel include Moscone Convention Center and San Francisco Museum of Modern Art.

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 10 min walk - 0.9 km
  • Moscone Convention Center - 15 min walk - 1.3 km
  • Oracle Park - 3 min drive - 2.2 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Taqueria Cancun - ‬3 min walk
  • ‪Habibi’s Birria - ‬3 min walk
  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Gai Chicken & Rice - ‬3 min walk
  • ‪Aunt Charlie's Lounge - ‬2 min walk

About this property

Bay Hotel

Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium
Free breakfast is available daily. Public spaces have free WiFi.

This San Francisco hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Bay Hotel offers 16 accommodations with blackout curtains. Fridges and microwaves are provided. Bathrooms include a shower.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

Similar properties

Front of property

Warfield Hotel

  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Soundproof rooms
2.8 out of 5, 1,006 reviews
The price is AU$233
includes taxes & fees
16 Oct - 17 Oct
Warfield Hotel

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Bay Hotel?

Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Hotel?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Bay Hotel on 2 Oct 2025 start from AU$120.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Bay Hotel?

The closest beach to Bay Hotel is Ocean Beach (9 km).

Does Bay Hotel serve breakfast?

You bet, complimentary continental breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Hotel?

No, Bay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Bay Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Bay Hotel?

No, pets are not allowed.

Reviews

Bay Hotel Reviews

5.2

5.8/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 570 reviews
Rating 8 - Good. 84 out of 570 reviews
Rating 6 - Okay. 94 out of 570 reviews
Rating 4 - Poor. 99 out of 570 reviews
Rating 2 - Terrible. 203 out of 570 reviews

Reviews

2/10 Terrible

Jackie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 3 hotels on this site. The first 2 hotels looked like a good deal until we were told we had to share a bathroom with other hotel residents and were located in the worst part of the city. Transients were piled up in front of the property and up and down the street. I was afraid to get out of the car since most of them were arguing with themselves while mucus spewed from their noses and mouth. The advertisement did not include sharing a bathroom. Horrible is an understatement.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible stay

This hotel is in an area known as ‘the pit’ where homeless-ness and crime is high(we were warned by the customs officer not to walk the streets after 8pm, not to walk near crowds and advised take Ubers door to door). With nowhere else to stay we checked in, side- stepping homeless on our way in. The reception manager was very welcoming and friendly and tried to assure us there was nothing to worry about. The rooms were basic (as expected) but they were grubby and furniture & walls damaged. Before we had even got our bearing the manager bought us a change of bedding and offered to have our room cleaned, without prompting! We went out and a homeless person barged their way in on our return. That night we didn’t get any sleep due to the very loud people staying - TVs blaring, shouting and not pleasant language (it sounded like homeless had been allowed in to stay). A fight broke out in one room, furniture smashed and the police called (we heard the conversations through the walls). We genuinely feared for our safety. Next morning there was no sign of the reception manager, no breakfast or even drinks (no kettle in the rooms only a microwave and fridge). So we booked another hotel and checked out, with no refund and my message to hotels.com has been ignored. I do not recommend this hotel - I was skeptical of some of the reviews but all the negative comments are true. I will not be booking this hotel again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My wife and i had to share one towel to shower with. There was no fitted sheet to cover the mattress protective cover. Just a loose sheet and a rhin comforter There was a hole in the wall stuffed with a trash bag to cover it.
Stayed 1 night in Jun 2025

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Shiraz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a terrible mistake. The staff were extremely rude, and the entire property was old and filthy. Our bed sheets had holes in them, and the room had a strong, unpleasant odor. The bed was uncomfortable and made constant noise, making it nearly impossible to sleep through the night. The walls are extremely thin — you can clearly hear people taking showers, climbing the stairs, and even loud noises from the street throughout the night. The lack of sound insulation made the stay even more unpleasant. To make matters worse, it took us almost 30 minutes to check out in the morning because the front desk was closed. After a long wait, someone finally emerged from a back room, clearly just waking up and still yawning — and this was at 9 a.m.
Stayed 1 night in Jun 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

sundaresh

Liked: Staff & service
Disliked: Cleanliness

This should not be on Hotels.com

The hotel itself is not a great location which is ok and for the price that would be ok, but the hotel and the room itself were no where compared to what was shown in the pictures. The manager was very receptive but looks like not a lot. Is under their control as they may have instructions from the owner to rent out rooms to fill the hotel. The room I got did not have air conditioning, the walls were broken and patched up, the floor was not clean and sticky with dust on the floor. The bathroom was not completely clean, the shower area did not have any railings or counters to keep any toiletries. The towels given were bad and had steins on them. I requested for exchange and even the exchanged ones were not good. The room had a fridge that was half functional, a microwave that was smelling bad and a TV that did not work. It would have been ok if they did not have these, as opposed to having them at such conditions. Also, what was the minimum excepted that the rooms are neat. The cleaning was not done on a daily basis and when asked I was told that you have to pay tips if you wanted that. They cleaned my room once for a period of stay of 5 days and even after cleaning it was bad. (See the photos attached). The worst part was people smoking weed from other rooms and people were so noisy in other rooms and my room start reeking of the weed smell on the last day. The manager and I went and asked people not to smoke and I was asked to keep my room open to let the smell go away 😳
Broken fridge
Broken table counter which was sticky
Shower had a patch work done
The AC Unit was broken and did not work.
Stayed 5 nights in May 2025

2/10 Terrible

kollin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The room was absolutely disgusting and I really want a refund. The guy at the front desk literally told me that “the room isn’t disgusting, but you should lower your standards” there were stains all over the bed. And the floor was sticky, and most of the furniture was broken. Ended up just driving home because you couldn’t sleep there. Also check in was at 3 but was told we couldn’t go to the room until it was cleaned at 6pm
Stayed 1 night in May 2025

2/10 Terrible

Pooja

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was terrible. There was not a dustbin in the restroom. None of the amenities were working. No air condition, the breakfast they served was expired.
Stayed 2 nights in May 2025

2/10 Terrible

Brooke

Disliked: Staff & service, amenities, property conditions & facilities
It was so bad I didn’t stay the night - not at all as pictured, in a very unsafe area, smelled so so bad
Stayed 1 night in May 2025

2/10 Terrible

Ashneel

Liked: Staff & service
Disliked: Property conditions & facilities
????
Stayed 1 night in May 2025

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are So thin. The area surrounding the hotel is not Great.
Stayed 2 nights in Apr 2025

2/10 Terrible

Makayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was horrible the bed had bugs and hair in it and it was a shared bathroom. also in such a sketch area and no parking
Stayed 1 night in Apr 2025

2/10 Terrible

Celine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to being in a neighborhood that reflects deep American poverty, the word that would best define it is dirty. Everything is dirty, the room, the bathroom, the entrance staircase... When I arrived and was shown to my room, the smell of cigarettes and the smell of people who had previously occupied the room filled the room as soon as the door was opened. After seeing a second room, smelling of weed this time, I was offered a third without the smell of cigarettes or weed, but dirty... The manager had taken the time to take the toilet spray to perfume the room when I was waiting at the hotel entrance. The sheets, towels, table and sink were dirty (traces of mascara, pantyhose, etc.). As for the floor, it deserves a paragraph of its own (sticky enough to hold your best posters for the next decade). I was initially refused breakfast, even though it was included in the price, because “there are fewer people than last week”. I insisted and got a reheated coffee, probably from the week before. On the day of departure, I asked for my bag to be kept for the day, and was asked to pay $20. It was too much! I refused and expressed my dissatisfaction with the stay. He agreed to keep my bag free of charge on condition that I didn't write any negative comments, “that's up to you”, I was told. As a result, this hotel fits in perfectly with its surroundings and the people who live there. Tourists, it is to be avoided absolutely, as is the neighborhood.
Stayed 2 nights in Mar 2025

6/10 Okay

Jenner

Liked: Staff & service
its so loud i cant sleep properly
Stayed 1 night in Mar 2025

2/10 Terrible

Shawn

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was harassed by a peeping Tom and there were dust mites and or bugs that irritated my skin.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easily the Worst Hotel I've Ever Stayed at

Rough neighborhood. Screaming people outside and in the hallway made sleeping extremely difficult. I had multiple people try to come into my room in the middle of the night. Eventually, someone started banging on my door while jimmying the handle. I had to jam the chair infront of the doorhandle for an extra layer of security. Sheets were dirty, overall a layer of stickiness on everything in the room...it just felt grimy. I only stayed one night of my two night reservation because of how unsafe I felt. Owner refused to refund the 2nd night because I didnt tell him about the issue until after the fact, but it felt too unsafe to leave my room at the time it was happening.
Stayed 2 nights in Feb 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place its the worst place I’ve ever been. This place nasty dirty noisy smells bad. When I reserve it on the pictures were such lie around the area tons of homeless people. I don’t understand why they have to lie to people to stay in this place. 😡
Stayed 3 nights in Feb 2025

2/10 Terrible

Dana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Dane

Disliked: Staff & service

Sad state of affairs

Someone from the hotel called me because they were closing at midnight and I had not checked in yet. They said they cancelled my reservation and hung up on me! I had to go find another hotel at 2am and pay a lot more. AND they didn't refund my money.
Stayed 1 night in Feb 2025

6/10 Okay

Angel

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
So dirty. There was a blanket with poop and pee on it in the shared bathrooms and it wasn’t cleaned the entire time we were there. They didn’t have extra towels and the towels they did give us were stained.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Neil

Limited response to get access. Very noisy and on the edge of homelessness
Stayed 2 nights in Jan 2025