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"Property was in a good location however the rooms are tiny as are beds. Also overcharged at check in and still waiting for funds to be returned. " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

A romantic stay in the heart of San Francisco awaits you at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat. Within just a 10-minute stroll, you'll find Grace Cathedral and SF Masonic Auditorium. Highlights at this hotel include in-room LED TVs.

WiFi, cable TV, and espresso makers are featured in all 196 rooms. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Room service, safes, and hair dryers are also available.

This business-friendly hotel offers a fitness center, concierge services, and a 24-hour front desk. Additionally, you'll find WiFi in public areas, a 24-hour business center, and coffee/tea in a common area. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 4-star Downtown San Francisco hotel include Westfield San Francisco Centre and Warfield Theater.

ADA Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$230* Per night/room 1 Nov. - 2 Nov.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

ADA Premier Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Zeppelin Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Zeppelin San Francisco, a Viceroy Urban Retreat ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

Everyone (2) Couples (1)
3 out of 5
Property was in a good location however the rooms are tiny as are beds. Also overcharged at check in and still waiting for funds to be returned.

Posted by , from Melbourne on 26 Jan. 2020

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3 out of 5
additional charges not explained upfront and expensive for these and no basic amenities in room including a kettle etc. and food is ordinary in restaurant

Posted by on 6 Apr. 2019

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4 out of 5
Great vibrant hotel with fun facilities i.e. games room The decor was very cool - just a little worn in the lifts, need a bit of a refresh. Otherwise super cool in a great location.

Posted by on 21 Dec. 2018

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About the Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

Location 545 Post St, San Francisco, CA 94102

Property Features

WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. There are 3 meeting rooms available. A fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Hotel Zeppelin San Francisco, a Viceroy Urban Retreat. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Hotel Zeppelin San Francisco, a Viceroy Urban Retreat was completed in March 2016. This 4-star San Francisco hotel is smoke free.

  • 196 guestrooms or units
  • 7 levels
  • 2 buildings
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (2.1 km / 1.3 mi)
  • Metro station: Powell St & Post St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zeppelin San Francisco, a Viceroy Urban Retreat offers 196 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 58.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prescott
  • Prescott Hotel San Francisco
  • Prescott San Francisco
  • Prescott Hotel Kimpton
  • Hotel Zeppelin San Francisco
  • Zeppelin San Francisco
  • Hotel Zeppelin
  • Hotel Zeppelin San Francisco
  • Hotel Zeppelin San Francisco, a Viceroy Urban Retreat Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.