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4.5 out of 5

"Great service, excellent location, nice room with comfortable beds and a good bathroom. " More

By a verified traveller on Fri 02 Nov 2018

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Hotel Description

Hotel Zetta San Francisco places you in the center of San Francisco, steps from Westfield San Francisco Centre and within a short 5-minute stroll of Warfield Theater. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

You can enjoy LCD TVs with satellite channels, and all 116 rooms feature WiFi, espresso makers, and free newspapers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Down comforters, safes, and hair dryers are also available.

S and R Lounge serves American cuisine. Other amenities include free WiFi in public areas, a fitness center, and a 24-hour business center. Each morning cooked-to-order breakfast is served between 7 AM and 1 PM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Downtown San Francisco hotel include San Francisco Museum of Modern Art and Moscone Convention Center.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$237* Per night/room 1 Aug. - 2 Aug.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Zetta San Francisco ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Zetta San Francisco

Everyone (2)
5 out of 5
Great service, excellent location, nice room with comfortable beds and a good bathroom.

Posted by on 2 Nov. 2018

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Comment from Hotel Management

3 Nov. 2018 by Mark Beevor

Good morning, Thank you so much for staying with us and for giving us five out of five! I am so pleased you enjoyed your stay and were comfortable in your room. Above all thank you for highlighting the staff. They take great pride in what they do and so it wonderful to see the impact they had on your stay. Thank you again for staying with us and I hope to welcome you back again soon. Sincerely, Mark Beevor General Manager

4 out of 5

Short city break

Pros: Cool lobby
Convenient location for shopping. Fantastic, vibrant restaurant. Staff were very helpful to ensure I met my early flight.

Posted by , from Canberra, Australia on 17 Aug. 2016

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Comment from Hotel Management

22 Aug. 2016 by Sean Front Desk Manager

Marg, Thank you for the excellent review! I'm thrilled our colleagues were able to ensure your departure was smooth! We look forward to welcoming you back! Best,

About the Hotel Zetta San Francisco

Location 55 5th St, San Francisco, CA 94103

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. There are 3 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 8 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (22.5 km / 14 mi)
  • Train station: San Francisco Station (1.6 km / 1 mi)
  • Metro station: Market St & 5th St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zetta San Francisco offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1 PM.

S and R Lounge - This lobby lounge specializes in American cuisine and serves light fare only.

The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zetta
  • Hotel Zetta San Francisco
  • San Francisco Hotel Zetta
  • San Francisco Zetta
  • San Francisco Zetta Hotel
  • Zetta Hotel
  • Zetta Hotel San Francisco
  • Zetta San Francisco
  • Hotel Milano San Francisco
  • Milano Hotel San Francisco
  • Zetta Francisco Francisco
  • Hotel Zetta San Francisco Hotel
  • Hotel Zetta San Francisco San Francisco
  • Hotel Zetta San Francisco Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.