InterContinental Los Angeles Downtown by IHG

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for InterContinental Los Angeles Downtown by IHG

Interior detail
Exterior
Rooftop terrace
2 restaurants, breakfast served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The current price is AU$419
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
900 Wilshire Blvd, Los Angeles, CA, 90017
  • L.A. Live
    ‪10 min walk‬
  • Crypto.com Arena
    ‪13 min walk‬
  • Los Angeles Convention Center
    ‪15 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪22 min drive‬

Room options

Premium Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View (Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premium Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(55 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Club Lounge Access)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View (Club Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(164 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, City View (Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(99 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View (Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub, City View (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(45 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Los Angeles

A luxury stay in the heart of Los Angeles awaits you at InterContinental Los Angeles Downtown by IHG. Within just a 10-minute stroll, you'll find The Bloc and Pershing Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Spire 73, is open for dinner. Lobby Lounge is the hotel's own bar. Enjoy the 24-hour gym, pool cabanas and pool loungers as well as access to aerobics classes. 66540 square feet (6182 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Los Angeles hotel include L.A. Live and Grammy Museum.

What's nearby

  • L.A. Live - 10 min walk - 0.9 km
  • Peacock Theater - 12 min walk - 1.0 km
  • Walt Disney Concert Hall - 13 min walk - 1.2 km
  • Crypto.com Arena - 13 min walk - 1.2 km
  • Los Angeles Convention Center - 15 min walk - 1.3 km

Getting around

  • 7th Street - Metro Center Station - 3 min walk
  • Los Angeles Cal State Station - 8 min drive
  • Los Angeles Intl. (LAX) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Spire 73 - ‬2 min walk
  • ‪Kumquat Coffee - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental Los Angeles Downtown by IHG

Luxury hotel with 2 restaurants and bars/lounges
InterContinental Los Angeles Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

33 meeting rooms and limo/town car service are available. Event space at this hotel measures 66540 square feet (6182 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental Los Angeles Downtown by IHG. Parking is available for a fee.

This 4.5-star Los Angeles hotel is smoke free.

  • 889 guestrooms or units
  • 73 levels
  • 2 dining venues
  • 2 bars or lounges
  • 66540 sq ft of conference space
  • 6182 sq. m of conference space
  • Built in 2017
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
InterContinental Los Angeles Downtown by IHG offers 889 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 71.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 44 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Boucherie
  • Lobby Lounge
  • No Dive Bar
  • Spire 73

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 33 meeting rooms
  • Conference centre (66,540 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (244 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 73 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per night
  • Resort fee: USD 45.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44 for adults and from USD 25 for children
  • Valet parking fee: USD 71.50 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Los Angeles Downtown Hotel
Intercontinental Hotel
InterContinental Los Angeles Downtown
InterContinental Los Angeles Downtown by IHG Hotel
InterContinental Los Angeles Downtown an IHG Hotel
InterContinental Los Angeles Downtown by IHG Los Angeles
InterContinental Los Angeles Downtown by IHG Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at InterContinental Los Angeles Downtown by IHG?

InterContinental Los Angeles Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Los Angeles Downtown by IHG?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at InterContinental Los Angeles Downtown by IHG on 22 Sept 2025 start from AU$349.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Los Angeles Downtown by IHG?

Yep, InterContinental Los Angeles Downtown by IHG has secured covered valet parking with in/out privileges for USD 71.50 per day.

Does InterContinental Los Angeles Downtown by IHG have a pool?

InterContinental Los Angeles Downtown by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at InterContinental Los Angeles Downtown by IHG?

InterContinental Los Angeles Downtown by IHG features an outdoor pool, 2 restaurants and 2 bars.

Is InterContinental Los Angeles Downtown by IHG family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Los Angeles Downtown by IHG is a hit with families.

Does InterContinental Los Angeles Downtown by IHG serve breakfast?

Yeah, full breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at InterContinental Los Angeles Downtown by IHG?

No, InterContinental Los Angeles Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Los Angeles Downtown by IHG?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Los Angeles Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Los Angeles Downtown by IHG?

Furry friends are welcome at InterContinental Los Angeles Downtown by IHG, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

InterContinental Los Angeles Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1823 out of 2496 reviews
Rating 8 - Good. 295 out of 2496 reviews
Rating 6 - Okay. 184 out of 2496 reviews
Rating 4 - Poor. 81 out of 2496 reviews
Rating 2 - Terrible. 113 out of 2496 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jongmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
has good facilities. Enjoyed staying. Only downside is the LA downtown. It looks dangerous to walk around.
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

One of the best experiences we've ever had in LA hotels, great service by everyone
Stayed 2 nights in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in town

Once going in your are greeted by the workers. They make sure sure anything you need is taken care of. They make you feel at home. Loved the whole experience. The views were amazing best by far.
Stayed 2 nights in May 2025

10/10 Excellent

Jaterria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in May 2025

10/10 Excellent

Minea

Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Liudmyla

Stayed 1 night in May 2025

6/10 Okay

Daniela

Wouldn’t come back

The valet team was the best part of our stay—Jared especially was friendly, helpful, and made us feel welcome every time. Unfortunately, that level of service didn’t extend to the front desk, where we were brushed off more than once despite being the only guests in line. The food was also a letdown. For the price and hotel caliber, we expected better. We dined at Spire 73 twice and both times the meals lacked flavor. The steaks were bland, and the salad was made with less-than-fresh ingredients. Another frustration: there were no accessible meeting spaces for guests. We had to work out of the lobby despite plenty of unused conference rooms onsite. Great valet, but overall, not an experience I’d return for.
Stayed 4 nights in May 2025

10/10 Excellent

Nick, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always stay here and its always a different but great experience. But the girl (I’m so sorry I forgot her name) who checked us in was probably the best hotel check in person I’ve ever dealt with!! Super nice and when we asked in advance for a late check out, there was no hesitation and it was taken care of immediately! And just for this (and her) we will continue to stay here when we’re in the the area. And the all around valet staff was so nice and professional it’s almost uncomfortable (but in a good way).
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The awesome view of Downtown LA streets off of hotel’s lobby on the building’s 70th floor leaves a lasting impression; the experience is simply a spectacular one.
Stayed 1 night in May 2025

2/10 Terrible

Dana

Stayed 1 night in May 2025

10/10 Excellent

Youngbok

Stayed 1 night in May 2025

10/10 Excellent

cynthia

Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Stayed 1 night in May 2025

10/10 Excellent

Isabel

Stayed 1 night in Apr 2025

10/10 Excellent

ALEXIS

Stayed 1 night in May 2025

10/10 Excellent

He

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in May 2025

10/10 Excellent

arthur

Stayed 1 night in Apr 2025

6/10 Okay

Kierra

Liked: Amenities
Good
Stayed 2 nights in May 2025

10/10 Excellent

gary

Stayed 1 night in May 2025

6/10 Okay

Rosana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an issue with the final bill, but it was resolved after a few message exchanges. However, I was uncomfortable with the automatic 18% service charge added to all food services. On some days, I didn’t feel the service justified that amount. 15% would have been more reasonable. It felt like this fixed rate discouraged the staff from going the extra mile. Overall, I don’t believe the experience was worth the price.
Stayed 6 nights in Apr 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025