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Sonesta Los Angeles Airport LAX

4.0 star property
Los Angeles hotel in Westchester with 4 restaurants and 24-hour fitness centre

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Sonesta Los Angeles Airport LAX

Photo gallery for Sonesta Los Angeles Airport LAX

Exterior
Outdoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Suite, 1 King Bed
Lobby

Overview of Sonesta Los Angeles Airport LAX

Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
5985 W Century Blvd, Los Angeles, CA, 90045
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)18 min walk
  • Popular LocationLoyola Marymount University5 min drive
  • Popular LocationForum6 min drive
  • Popular LocationSoFi Stadium7 min drive

Room options

Suite, 1 King Bed (Executive Suite King)

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Executive King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing Accessible Preferred Two Doub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility Rub Preferred High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Executive Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility/Hearing ADA Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Preferred Two Doubles)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Preferred King)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility/Hearing Bathtub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Los Angeles

At Sonesta Los Angeles Airport LAX you'll be 4.5 km (2.8 mi) from Toyota Sports Performance Center and 4.7 km (2.9 mi) from Hollywood Park Casino. Highlights at this hotel include 4 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Landings, serves American cuisine and is open for breakfast and brunch. At the hotel's own lounge bar, you can stop for a drink. 14000 square feet (1301 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Westchester hotel include Kia Forum and SoFi Stadium.

What's nearby

  • Toyota Sports Performance Center - 5 min drive
  • Loyola Marymount University - 5 min drive
  • Forum - 6 min drive
  • SoFi Stadium - 7 min drive
  • Venice Beach - 19 min drive

Getting around

  • Aviation/Century Station - 13 min walk
  • Commerce Station - 25 min drive
  • Los Angeles Intl. (LAX) - 2 min drive

Restaurants

  • Carl's Jr. - 11 min walk
  • Costero California Bar + Bistro - 6 min walk
  • Zpizza - 3 min walk
  • Landings - 8 min walk
  • Unity LA - 8 min walk

About this property

Sonesta Los Angeles Airport LAX

Los Angeles hotel in Westchester with 4 restaurants and 24-hour fitness centre
Sonesta Los Angeles Airport LAX offers its guests an outdoor pool and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A terrace, vending machine, and multilingual staff are also featured at the business-friendly Sonesta Los Angeles Airport LAX. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Los Angeles hotel is smoke free.

  • 1 building
  • 613 guestrooms or units
  • 15 levels
  • 4 dining venues
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Sonesta Los Angeles Airport LAX offers 613 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (USD 50 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM–11:00 AM for a fee: USD 20–55 for adults and USD 20–32 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Market Cafe
  • Century Taproom
  • Landings
  • Yokoso Sushi Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • In-room accessibility
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Building
  • Built in 1984
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 13 May 2024 to 27 September 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Alternative facilities are located off-site and include:

  • Health club
  • Indoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.
  • Resort fee: USD 29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 to 55.00 for adults and from USD 20.00 to 32 for children
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 79 (subject to availability)
  • Rollaway bed fee: USD 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel
Crowne Plaza Hotel Los Angeles International Airport
Crowne Plaza Los Angeles International Airport
Crowne Plaza Lax
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Sonesta Los Angeles Airport LAX?

Sonesta Los Angeles Airport LAX offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Los Angeles Airport LAX?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Sonesta Los Angeles Airport LAX on 21 Apr 2024 start from AU$229.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Los Angeles Airport LAX?

Yep, Sonesta Los Angeles Airport LAX has a self car park with in/out privileges for USD 50 per night.

Are there any beaches close to Sonesta Los Angeles Airport LAX?

The closest beach to Sonesta Los Angeles Airport LAX is Venice Beach (9.2 km).

Does Sonesta Los Angeles Airport LAX have a pool?

Sonesta Los Angeles Airport LAX has an outdoor pool. The pool is open 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from May 13 2024 until September 27 2024 (completion date subject to change).

What makes Sonesta Los Angeles Airport LAX a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sonesta Los Angeles Airport LAX.

Does Sonesta Los Angeles Airport LAX serve breakfast?

You bet, full breakfast is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sonesta Los Angeles Airport LAX?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sonesta Los Angeles Airport LAX?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from May 13 2024 until September 27 2024 (completion date subject to change).

What time are check-in & check-out at Sonesta Los Angeles Airport LAX?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Los Angeles Airport LAX?

Dogs are welcome at Sonesta Los Angeles Airport LAX, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Los Angeles Airport LAX Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2304 out of 4985 reviews" "
Rating 8 - Good. 1244 out of 4985 reviews" "
Rating 6 - Okay. 655 out of 4985 reviews" "
Rating 4 - Poor. 387 out of 4985 reviews" "
Rating 2 - Terrible. 395 out of 4985 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Stayed 1 night in Jan 2024

10/10 Excellent

Elicia, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Laureen

Stayed 1 night in Jan 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower was not hot, warm at best. When only checking in for a few hours this was a priority.
Stayed 1 night in Jan 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The experience was great. The only thing was that the door is loud when it shuts and you can hear others doors close. So not sound proof. But comfortable, clean, and nice modern design. The front desk hosts were friendly and helpful and the check in and out process was quick and painless. Breakfast was worth the extra $35. Great Buffett and great service.
Stayed 1 night in Jan 2024

10/10 Excellent

Yong

Stayed 1 night in Jan 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overnight layover was fantastic! The staff was very friendly and the room was clean and comfortable. If I had any complaint, it would be that check-in could have been quicker. For a busy hotel, they did not have a lot of staff on hand and there were many people checking in at once.
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yih-chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upscale hotel at a reasonable rate
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I hurriedly booked a night's stay assuming the default date would be the same as the date that I made payment to expedia. In other words, I did not type in a date or change a date. Their website flashed one remaining in red. I should have known something was fishy when insurance was offered. I realize that this is probably an expedia "thing", but sonesta is involved. A very nice night manager explained how I could fix the fact that I paid for the next night and that they couldn't fix it for me. Hopefully, whoever is reading this has some empathy, bc I haven't dealt with expedia yet and honestly don't know if I want to go through the aggravation if I've already alerted you to what I deem a shady situation. Let me leave you with my # and a simple ? : How would you rate an experience where you spent double the amount advertised bc of a policy/guideline? I may be reached at (678) 662-7862. Thanks for your time
Stayed 1 night in Jan 2024