2/10 Terrible
Ray
Travelled with group
12 Jan 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hollywood VIP Hotel – Orchid Ave
⭐️☆☆☆☆
We had a very disappointing stay at the Hollywood VIP Hotel.
We arrived early because our flight landed ahead of schedule. The hotel lobby was completely empty at the time. We were informed that early check-in would cost $30. When we asked if there was a bell room or storage area where we could leave our luggage until check-in, we were told that would also cost $30. Since there were no other guests present, this was surprising.
We left, returned about 15 minutes before the official check-in time, and were reminded that it was not yet check-in. The clerk said he would check if the room was ready, then came back and said it was, and we proceeded to check in.
Upon entering the room, the first thing we noticed was a cockroach on the floor, which we immediately had to deal with. We also noticed that the room door did not fit properly in the frame and did not close squarely.
The room was stocked with only two towels total. I went back to the front desk to report this, and the clerk returned with three additional towels, all mismatched and smaller than standard bath towels.
The bathroom was in very poor condition. The water control knob in the shower was damaged, the shower base had significant mold buildup with caulking and paint bulging, and the shower head was rusted, leaking, and spraying water inconsistently. The bathroom ceiling light was exposed and visibly dirty with mold and dust. Overall, the bathroom appeared poorly maintained
Ray
Stayed 2 nights in Jan 2026