4.0 out of 5

"An older hotel but clean and good if having a short stay. Not too far from airport and regular free shuttle from airport. " More

By a verified traveller on Sat 07 Apr 2018

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Hotel Description

At Four Points by Sheraton Los Angeles International Airport you'll be 5 km (3.1 mi) from Los Angeles Forum and 4.5 km (2.8 mi) from Hollywood Park Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle.

All 557 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free weekday newspapers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, room service, free bottled water and hairdryers are available.

At the hotel's own bar/lounge, you can stop for a drink. 15000 square feet (1394 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 11 AM. There's also valet parking, along with the convenience of a shopping centre shuttle.

Attractions within a 10-minute drive of this 3.5-star Los Angeles hotel include Sony Pictures Studios and Venice Beach.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$175* Per night/room 1 Sep. - 2 Sep.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Los Angeles International Airport ratings based on 73 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Los Angeles International Airport

Everyone (46) Couples (19) Family (7)
5 out of 5
Excellent service and co-operative staff. shuttle bus is good and free.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by LupeV

We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

2 out of 5
Make sure to never be given any room in front of building on first floor unless you like o hear loud, inconsiderate people waiting for their shuttle to airport at 4am since windows are wafer thin.

Posted by on 20 May 2019

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Comment from Hotel Management

24 May 2019 by LupeV

I sincerely apologize that we didn’t get it right for you this time. I really do appreciate your comments and have already used them as a catalyst for improvement here at the hotel.

2 out of 5
A very tired and dated hotel. Only worth staying in while in transit as a cheap option

Posted by on 19 Oct. 2018

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Comment from Hotel Management

19 Oct. 2018 by LupeV

Thank you for your feedback. Rest assured that your feedback will be shared with our management team

4 out of 5
Great location for Universal Studio and City Walk. Bed was really comfortable, room was a good size. Pool and surrounding area was pleasant. Need more options for restaurants.

Posted by on 1 Oct. 2018

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Comment from Hotel Management

3 Oct. 2018 by LupeV

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

4 out of 5
Very nice and close handy to airport. Shuttle bus to airport was very prompt

Posted by , from Brisbane, Australia on 22 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by LupeV

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

4 out of 5
A convenient location with a fantastic restaurant (Brewsters) and free airport shuttle service.

Posted by , from Australia on 15 Sep. 2018

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Comment from Hotel Management

15 Sep. 2018 by LUpeV

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

3 out of 5

Okay hotel for just one or two nights

Pros: comfortable beds
Cons: guests need to be given either a map to find their room or better instructions when checking in
Location: chose this hotel because close to airport with free shuttle
The hotel was okay, however finding our room was frustrating! The lady at check in did not give us enough information when it came to finding our room. We had 3 large heavy suitcases and spent a long time (tired after a long flight) dragging them along lengthy carpeted hallways trying to find our room. During our 1 night stay we found 3 other guests having trouble finding their room also, obviously this problem needs to be addressed!

Posted by on 29 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by LupeV

We â€are sorry you were unhappy - we will work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
An older hotel but clean and good if having a short stay. Not too far from airport and regular free shuttle from airport.

Posted by , from Australia on 7 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by Lupev

Greetings, I really appreciate you taking the time to let us know how your stay went. Needless to say I was extremely disappointed to see that things didn’t go that well. We have certain expectations when we check into a hotel. Thank you again for your candid feedback. In your shoes I would have been very upset and frustrated. I sincerely apologize that we didn’t get it right for you this time. I really do appreciate your comments and have already used them as a catalyst for improvement here at the hotel. Your business is very important to us. I hope you will consider trying us again. If you do, please feel free to contact me directly so I can make sure you have a great stay. Best!

3 out of 5

Nice hotel close to LAX airport

Our room was very comfortable however there was a unpleasant smell which made our stay not as enjoyable. Hotel facilities and staff were lovely. Hotel is under renovation so perhaps the unpleasant smell situation will resolve when the renovations are finished. Overall I would still consider staying again as it's great for a stopover. We used the hop on hop off bus to get around L.A while there and there is a bus stop within walking distance to the hotel.

Posted by , from Australia on 25 Apr. 2017

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2 out of 5

Not as good as advertised

Pros: Good airport shuttle service although the shuttle only had a card in the window
Location: Limited dining facilities nearby
Room was old, cardboard cups, no tea making facility, limited dining facilities.

Posted by , from Auckland, NZ on 13 Apr. 2017

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Comment from Hotel Management

15 Apr. 2017 by Lupe V

Greetings, Thank you for your feedback. Rest assured that your feedback will be shared with our management team. I am pleased to let you know that the hotel will be undergoing renovations this Fall and we will be having many changes in the rooms. I will definitely let you know once our renovation is done. If your travel brings you back to LAX, please let me know directly so I can customize a better Welcome experience for you. Thank you once again!

About the Four Points by Sheraton Los Angeles International Airport

Location 9750 Airport Blvd, Los Angeles, CA 90045

Property Features

Four Points by Sheraton Los Angeles International Airport offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Four Points by Sheraton Los Angeles International Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 3.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 557 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle; shopping centre shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Four Points by Sheraton Los Angeles International Airport offers 557 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Four Points by Sheraton Los Angeles International Airport has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request from 4:00 AM to 2:00 AM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 4:00 AM to 2:00 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 50.00 per night
  • Only dogs are allowed
  • Weight limit: 40 lb
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Minimum guest age is 18

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Self-parking fee: USD 35.00 per day (in/out privileges)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 35 per pet, per night
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Los Angeles International Airport
  • Four Points Sheraton Hotel Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport
  • Sheraton Four Points
  • Sheraton Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport Hotel
  • 4 Points By Sheraton Los Angeles International Airport
  • Los Angeles Four Points
  • Four Points Los Angeles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.