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SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Property class: 5 and above

Photo gallery for SLS Hotel, a Luxury Collection Hotel, Beverly Hills

2 restaurants, breakfast served
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Exterior
Property amenity
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$518
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
465 S La Cienega Blvd, Los Angeles, CA, 90048
  • Place, Cedars-Sinai Medical Center
    ‪5 min walk‬
  • Place, Beverly Center Shopping Mall
    ‪5 min walk‬
  • Place, Wilshire Boulevard
    ‪5 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪43 min drive‬

Room options

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(22 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

7.6 out of 10
Good
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 107 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • 177 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Terrace

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 107 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Los Angeles

A luxury stay in Los Angeles awaits you at SLS Hotel, a Luxury Collection Hotel, Beverly Hills. You'll be 4.2 km (2.6 mi) from Hollywood Boulevard and 6.4 km (4 mi) from Hollywood Walk of Fame. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a free area shuttle. .The restaurant, Nook, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, pool cabanas and pool loungers. 4300 square feet (399 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 5-property class Beverly Grove hotel include University of Southern California and Los Angeles Convention Center.

What's nearby

  • Cedars-Sinai Medical Center - 5 min walk - 0.5 km
  • Beverly Center Shopping Mall - 5 min walk - 0.5 km
  • Wilshire Boulevard - 5 min walk - 0.5 km
  • Lucky Strike Beverly Hills - 8 min walk - 0.7 km
  • Robertson Boulevard - 10 min walk - 0.9 km

Getting around

  • La Cienega/Jefferson Station - 6 min drive
  • Glendale Transportation Center - 18 min drive
  • Los Angeles Intl. (LAX) - 45 min drive

Restaurants

  • ‪Carla Cafe - ‬7 min walk
  • ‪SLS Hotel Outside Lounge - ‬1 min walk
  • ‪Lawry's The Prime Rib - ‬3 min walk
  • ‪Subway - ‬5 min walk
  • ‪Proper Pizza and Pasta - ‬7 min walk

About this property

SLS Hotel, a Luxury Collection Hotel, Beverly Hills

SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 4300 square feet (399 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury SLS Hotel, a Luxury Collection Hotel, Beverly Hills. A free area shuttle within 2 mi is available. For a fee, parking is available.

This 5-star Los Angeles hotel is smoke free.

  • 297 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4300 sq ft of conference space
  • 399 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers 297 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Limo/town car service
  • Covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 35 to 65 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • LaDiDa
  • Nook

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 120 per accommodation, per stay, plus a one-time cleaning fee of USD 120
  • Weight limit: 100 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.9 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 to 65 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 120 per accommodation, per stay plus a one-off USD 120 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beverly Hills Hotel SLS
Beverly Hills SLS
Beverly Hills SLS Hotel
Hotel SLS
Hotel SLS Beverly Hills
SLS Beverly Hills
SLS Beverly Hills Hotel
SLS Hotel
SLS Hotel Beverly Hills
Sls Hotel Los Angeles
SLS Hotel Luxury Collection Hotel Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills Los Angeles
SLS Luxury Collection Beverly Hills
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Hotel
SLS Hotel, a Luxury Collection Hotel, Beverly Hills Los Angeles

Frequently asked questions

What is the cancellation policy at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

SLS Hotel, a Luxury Collection Hotel, Beverly Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at SLS Hotel, a Luxury Collection Hotel, Beverly Hills on 30 Apr 2026 start from AU$518, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Yep, SLS Hotel, a Luxury Collection Hotel, Beverly Hills has covered valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

The closest beach to SLS Hotel, a Luxury Collection Hotel, Beverly Hills is Venice Beach (13 km).

Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills have a pool?

SLS Hotel, a Luxury Collection Hotel, Beverly Hills has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What makes SLS Hotel, a Luxury Collection Hotel, Beverly Hills a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at SLS Hotel, a Luxury Collection Hotel, Beverly Hills.

Is SLS Hotel, a Luxury Collection Hotel, Beverly Hills family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SLS Hotel, a Luxury Collection Hotel, Beverly Hills is a hit with families.

Does SLS Hotel, a Luxury Collection Hotel, Beverly Hills serve breakfast?

Sure does, full breakfast is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

No, SLS Hotel, a Luxury Collection Hotel, Beverly Hills does not offer an airport shuttle service.

Is there a bar or restaurant at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SLS Hotel, a Luxury Collection Hotel, Beverly Hills?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

SLS Hotel, a Luxury Collection Hotel, Beverly Hills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 652 out of 1002 reviews
Rating 8 - Good. 122 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ted

Stayed 2 nights in Dec 2025

8/10 Good

Shaun

Stayed 1 night in Dec 2025

10/10 Excellent

Naim

Stayed 3 nights in Jan 2026

2/10 Terrible

Christopher

Stayed 2 nights in Jan 2026

6/10 Okay

Angelo

Way over priced omelettes. Thermostat not working
Stayed 5 nights in Dec 2025

10/10 Excellent

Valerio

Liked: Cleanliness, amenities, property conditions & facilities
The team & the facility were excellent We had a great time Easy access to LA Thank you
Stayed 5 nights in Dec 2025

4/10 Poor

Kristin

Travelled with family
Disliked: Amenities
Our room credits were not applied properly, still waiting for the bill adjustment. We waited over an hour past check in time for one of our rooms. The rooms are loud with street noise close to the ground level. We had a fire alarm go off one night at 10:30pm and had to exit. The bars and restaurants all close very early and there are no gathering spots for groups to enjoy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Really nice accommodations and reasonably priced for Beverly Hills. Remember overnight parking is very expensive ($75) per night.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robel

Stayed 4 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the SLS, the staff were very friendly, accomodating and responsive, we were particularly appreciative of a very early check in and an upgrade to a room with space for a rollaway bed. Other highlights included the outdoor pool which was warm in December and it’s a cool area with a good views, pool tables on every floor, fun modern art, a trendy patio with a fireplace, a clean gym with a range of workout options, free shuttle to anywhere within 3 miles of the hotel and we also enjoyed dinner and drinks at the restaurant. So happy we chose the SLS!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Parking was convenient and close.
Stayed 1 night in Dec 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff, room clean, bed comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very clean and comfortable. Incredible service. Always stay there and will continue to do so on every trip to Los Angeles.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shing wai h

Stayed 2 nights in Dec 2025

10/10 Excellent

Zifan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great pool.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Travelled with family
Liked: Amenities, property conditions & facilities
We had a great experience, everyone was so accommodating! Clean, easy!
Stayed 16 nights in Nov 2025

10/10 Excellent

Craig Andrew

Stayed 2 nights in Dec 2025

8/10 Good

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Stayed 2 nights in Dec 2025

6/10 Okay

Shahnaz

Business traveller, Travelled with group
The Good: This is a very cool hotel with a great vibe. The staff are genuinely friendly, helpful, and went out of their way to make our stay comfortable — bringing us snacks, laundry bags, and anything else we needed. The hotel offers some thoughtful perks, including in-room bidets, complimentary shoe shining, and a free shuttle service within a 3-mile radius. The Not-So-Good (especially at nearly $700 CAD per night): A few things were frustrating. The shower/tub setup is unusual — the handheld showerhead is positioned outside the tub, so water ends up all over the floor, and the water pressure is very low. The beds aren’t true doubles or queens; they feel more like oversized twins, and the pillows were quite uncomfortable. The sink is set at an awkward angle, and since we didn’t request housekeeping, it took three calls just to get extra towels. The minibar was completely empty, which was disappointing at this price point. Additionally, although staff were present outside managing valet and opening doors, no one offered to help with our luggage — neither when we arrived nor when we left — so it didn’t seem like a one-off oversight. At this price level, that kind of assistance is expected especially when they decide to put stairs at the entrance to a luxury hotel. Overall: The hotel has a lot of charm and some great staff interactions, but several practical issues made the stay less comfortable than it should be for the cost.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As usual the customer service was impeccable and the overall experience was top notch!
Stayed 6 nights in Nov 2025

2/10 Terrible

Aiden

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff and Javier is terrible
Stayed 2 nights in Nov 2025