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Hotel Indigo Los Angeles Downtown by IHG

4.5 star property
Luxury hotel with 2 restaurants, 8-minute walk to Crypto.com Arena

Photo gallery for Hotel Indigo Los Angeles Downtown by IHG

Exterior
Creator video - submitted by shakipaz
BBQ/picnic Area
Exterior
2 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$344
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
899 Francisco Street, Los Angeles, CA, 90017
  • Place, L.A. Live
    ‪3 min walk‬
  • Place, Crypto.com Arena
    ‪7 min walk‬
  • Place, Los Angeles Convention Center
    ‪8 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

City view from property

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(80 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, City View

City view from property

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 1 King Bed

City view from property

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, City View

City view from property

Premium Room, 1 King Bed, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

City view from property

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Accessible, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Los Angeles

A luxury stay in the heart of Los Angeles awaits you at Hotel Indigo Los Angeles Downtown by IHG. Within just a 10-minute stroll, you'll find Crypto.com Arena and Los Angeles Convention Center. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Metropole Bar + Kitchen, serves local cuisine and is open for breakfast, brunch, lunch and dinner. 18 Social is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym, Hot tub, free pool cabanas and pool loungers. 20316 square feet (1887 square metres) of event facilities include 11 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4.5-property class Downtown Los Angeles hotel, you'll be 4.2 km (2.6 mi) from University of Southern California and 5 km (3.1 mi) from Dodger Stadium.

What's nearby

  • L.A. Live - 3 min walk - 0.3 km
  • Grammy Museum - 3 min walk - 0.3 km
  • Peacock Theater - 5 min walk - 0.5 km
  • Crypto.com Arena - 7 min walk - 0.6 km
  • Los Angeles Convention Center - 8 min walk - 0.7 km

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 35 min drive

Restaurants

  • ‪Yard House - ‬4 min walk
  • ‪Cafe Fig - ‬4 min walk
  • ‪Sol Agave - ‬4 min walk
  • ‪Denny's - ‬5 min walk
  • 18 Social

About this property

Hotel Indigo Los Angeles Downtown by IHG

Luxury hotel with 2 restaurants, 8-minute walk to Crypto.com Arena
Hotel Indigo Los Angeles Downtown by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 20316 square feet (1887 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Indigo Los Angeles Downtown by IHG. For a fee, parking is available.

This 4.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Conference rooms
  • 20316 sq ft of conference space
  • 1887 sq. m of conference space
  • Built in 2017
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Hotel Indigo Los Angeles Downtown by IHG offers 350 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference centre (20,316 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 40.67 per accommodation, per night.
  • Service fee: USD 9.30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Los Angeles Downtown
Indigo Los Angeles By Ihg
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown by IHG Hotel
Hotel Indigo Los Angeles Downtown an IHG Hotel
Hotel Indigo Los Angeles Downtown by IHG Los Angeles
Hotel Indigo Los Angeles Downtown by IHG Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Hotel Indigo Los Angeles Downtown by IHG?

Hotel Indigo Los Angeles Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Los Angeles Downtown by IHG?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Los Angeles Downtown by IHG on 16 Feb 2026 start from AU$271.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Los Angeles Downtown by IHG?

Yep, Hotel Indigo Los Angeles Downtown by IHG has secured covered valet parking with in/out privileges for USD 57 per night.

Are there any beaches close to Hotel Indigo Los Angeles Downtown by IHG?

The closest beach to Hotel Indigo Los Angeles Downtown by IHG is Venice Beach (20.6 km).

Does Hotel Indigo Los Angeles Downtown by IHG have a pool?

Hotel Indigo Los Angeles Downtown by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Indigo Los Angeles Downtown by IHG?

Hotel Indigo Los Angeles Downtown by IHG features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Indigo Los Angeles Downtown by IHG a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Indigo Los Angeles Downtown by IHG.

Is Hotel Indigo Los Angeles Downtown by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo Los Angeles Downtown by IHG is a hit with families.

Does Hotel Indigo Los Angeles Downtown by IHG serve breakfast?

You bet, cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Indigo Los Angeles Downtown by IHG?

No, Hotel Indigo Los Angeles Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Los Angeles Downtown by IHG?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Los Angeles Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Los Angeles Downtown by IHG?

Dogs are welcome at Hotel Indigo Los Angeles Downtown by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Hotel Indigo Los Angeles Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1373 reviews
Rating 8 - Good. 225 out of 1373 reviews
Rating 6 - Okay. 113 out of 1373 reviews
Rating 4 - Poor. 60 out of 1373 reviews
Rating 2 - Terrible. 57 out of 1373 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ji Yong

Great stay. Close to my friend in the sister condo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marianela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Simarjot

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aquiles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

kirill

Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher Timothy

Liked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Claudette Williams

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Mario A, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, safe and quiet, the Starbucks is just around the corner. We enjoyed our stay
Stayed 4 nights in Oct 2025

10/10 Excellent

T Y

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Simran

Stayed 2 nights in Oct 2025

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could’ve used a bit of a refresh. The beds were showing their age, the mattresses however were very comfy!
Stayed 3 nights in Oct 2025

2/10 Terrible

Miquela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK! If you love yourself, stay away. I will never stay here again. The property is extremely run down, and everything—except the reception area—was dirty. The rooms are inconsistent and poorly maintained. Our first room was filthy: the phone didn’t work, the AC was broken (it made noise but no air came out), and there were coffee stains everywhere. Even the bed frame was peeling apart. I didn’t even feel comfortable sitting down. When I complained to the front desk, the manager seemed hesitant but eventually switched us to a different room. The second room was slightly cleaner and had water bottles on the table (something the first room didn’t), but it was still run down. On our second night, after returning from a long day, we found that housekeeping had been in but when I pulled back the blanket, there was hair all over the bed and small brown bugs. I braid my hair before bed, so I knew it wasn’t mine. It might’ve even been bed bugs. There was no microwave in the room, but oddly, there was one just sitting on the floor outside another door. The only positive thing I can say is that the building requires keycard access to reach the rooms, which made it feel somewhat secure, and it’s about a 30-minute drive to Disney. Other than that stay far, far away from this place.
Stayed 2 nights in Oct 2025

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, room comfort
I chose this hotel because of it's central location, reasonable price, and - let's be real - swanky lobby. The room was clean, comfortable, and offered a great West-facing view, but there were obvious signs of wear throughout (the pleather bed frame and headboard was peeling on almost every surface, the loveseat was worn/stained giving a dirty appearance, and wardrobe door broken). It didn't impact the experience, but wasn't a great look. Everything else was great.
Stayed 3 nights in Oct 2025

6/10 Okay

Eryn

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Brianna

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are courteous and the room is super clean. Also, the window views are simply spectacular at night. I mostly certainly look forward to sampling breakfast choices here in the morning.
Stayed 1 night in Oct 2025

8/10 Good

Thamara

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Martin

Stayed 4 nights in Sep 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service and outstanding valet service.
Stayed 3 nights in Oct 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too much to do with small children. I have a teenager, this hotel worked for us. I do wish it had indoor slippers and a robe. Great hotel gym. Staff was helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to LA Live and Crypto. Quick walk to restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Cleanliness
This was my first time in California, and honestly, I expected a better experience. When I checked into my room, the bedding had large brown stains — not sure if it was coffee or something else, but definitely not what you want to see when you first arrive. The bed frame was also peeling pretty badly. I did get switched to another room, which helped, but it still left me feeling uneasy. Like, what if the sheets in this one look clean but aren’t? On the bright side, the staff were really nice and the property itself is decent. But overall, I wouldn’t stay here again or recommend it based on my experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all around
Stayed 2 nights in Sep 2025