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4.5 out of 5

"Views of San Francisco from the Top of the Mark bar and lounge on level 19 are fantastic, especially at sunset. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

InterContinental Mark Hopkins puts you in the heart of San Francisco, within just a 10-minute stroll of popular attractions like 555 California Street and SHN Curran Theatre. Highlights at this historic hotel include a restaurant and in-room free WiFi.

All 382 rooms feature flat-screen TVs with digital channels, and you can enjoy free wired Internet, iPod docks, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries. Free weekday newspapers, safes, and hair dryers are also available. Housekeeping is available on request.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find concierge services, a 24-hour front desk, and dry cleaning/laundry services. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Downtown San Francisco hotel include Westfield San Francisco Centre and Embarcadero Center.

Deluxe Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Mark Hopkins ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Mark Hopkins

Everyone (2) Couples (1) Family (1)
5 out of 5
Views of San Francisco from the Top of the Mark bar and lounge on level 19 are fantastic, especially at sunset.

Posted by on 23 Feb. 2020

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4 out of 5
The hotel staff were all professional and the hotel is located in one of the best locations in san Francisco. It was also exceptional value for money. However, be aware it is at the top of nob hill and if walking, it is very steep. The only drawback was not having a kettle in the room. I understand this is common in American hotels.

Posted by on 26 Dec. 2019

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5 out of 5
great room with ability to open window to let in fresh air. On 15th floor and great view of city below.

Posted by , from Sydney Australia on 23 Jul. 2018

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4 out of 5

Brilliant location.

Pros: Location, convenience.
Cons: $57 for parking is a bit steep.
Great location on California Street with cable cars right outside. Rooms are small but fine. Only disappointment was the amazing Top of the Mark bar was booked for a private function of drunken accountants. Would highly recommend it.

Posted by , from Sydney on 13 Jan. 2018

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About the InterContinental Mark Hopkins

Location 999 California Street, San Francisco, CA 94108

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. There's an onsite business center. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly InterContinental Mark Hopkins. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 382 guestrooms or units
  • 16 levels
  • Built in 1926
  • Dining venue
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (2.6 km / 1.6 mi)
  • Metro station: California St & Mason St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Mark Hopkins offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided on request.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

InterContinental Mark Hopkins has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15.00 for adults and USD 7.00 for children (approximately)
  • Valet parking fee: USD 73 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hopkins
  • InterContinental Mark
  • InterContinental Mark Hopkins
  • InterContinental Mark Hopkins Hotel
  • InterContinental Mark Hopkins Hotel San Francisco
  • InterContinental Mark Hopkins San Francisco
  • Mark Hopkins InterContinental
  • Intercontinental Mark Hopkins San Francisco Hotel San Francisco
  • InterContinental Mark Hopkins Hotel
  • San Francisco Intercontinental
  • InterContinental Mark Hopkins San Francisco
  • InterContinental Mark Hopkins Hotel San Francisco

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.