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4.5 out of 5

"Very close to the wedding venue we were attending, loved how close it was to shopping too! " More

By a verified traveller on Sat 22 May 2021

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Somerset On Elizabeth, Melbourne. Within steps you'll find Melbourne's GPO and Emporium Melbourne. Highlights at this aparthotel include a 24-hour fitness center, a spa tub, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with digital channels, along with a washer/dryer, free WiFi, and free wired Internet. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A dining area, a sitting area, and a coffee/tea maker are also available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a sauna and laundry facilities. There's also the convenience of self parking.

Places within a short walk of this 4-star Melbourne Central Business District aparthotel include Hardware Lane and Melbourne Central.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$146* Per night/room 21 Jun. - 22 Jun.

Executive One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Somerset On Elizabeth, Melbourne ratings based on 494 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset On Elizabeth, Melbourne

Everyone (252) Business (2) Couples (155) Family (83)
5 out of 5
Very close to the wedding venue we were attending, loved how close it was to shopping too!

Posted by on 22 May 2021

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Comment from Hotel Management

23 May 2021 by Guest Service Team

Dear Anonymous, We're glad that you enjoyed our central location for shopping and the wedding. We look forward to welcoming you back soon.

4 out of 5
Good location for inner city stays, can be a little noisy from the street but that’s to be expected with its location. Bed super comfy, well appointed room.

Posted by on 15 May 2021

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Comment from Hotel Management

15 May 2021 by Guest Service Team

Dear Anonymous, Thank you for your kind words. We're glad to hear that you didn't loud the street to ruin your stay too much. Kind Regards,

5 out of 5
We liked the central position of the accommodation, as it made it easy for us to attend the state theatre, shops and public transport.

Posted by on 12 May 2021

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Comment from Hotel Management

12 May 2021 by GSO

Good morning, We are glad to hear that you've had enjoyed your stay at Somerset because of the central location. We hope to welcome you back on your next stay.

4 out of 5

Posted by on 3 May 2021

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Comment from Hotel Management

13 May 2021 by GSO

Thank you for your high rating. We look forward to welcoming you back

5 out of 5
Excellent location, right next to Bourke St Mall, Block Arcade, Central and QV minutes walk. Free trams out the front to Fed Square or Docklands.

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Guest Service Team

Dear Anonymous, We appreciate your positive about the property. We look forward to welcoming you back in the future. Kind Regards

4 out of 5
Parking was offsite, although around corner, poor directions were given and needed a map. Could not access parking after 10 without a lengthy process.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Jasmine

Hi, Thank you for your comments. We apologize for any inconvenience caused by Secure Car park and their closing hours and we will endeavor to provide better assistance to our guest regarding parking options while they stay with us. Regards, Jasmine - Guest Service Team

5 out of 5

Posted by on 6 Mar. 2021

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Comment from Hotel Management

18 Mar. 2021 by Guest Service

Thank you for the high review. We are glad that you had enjoyed your stay here. We are looking forward to welcome you back

5 out of 5

Posted by on 3 Mar. 2021

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Comment from Hotel Management

14 Mar. 2021 by Kelly

Thanks for staying with us. We appreciate your feedback.

5 out of 5
Clean & spacious apartment, nicely furnished. Very comfortable bed, friendly staff & fantastic location. Very affordable, will definitely stay again.

Posted by on 27 Feb. 2021

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Comment from Hotel Management

28 Feb. 2021 by Jasmine

Hi, Thank you for your comments! We are glad you enjoyed your stay and look forward to seeing you again. Regards, Jasmine - Guest Service Team

4 out of 5
Excellent location, hotel good overall if you just want a place to sleep

Posted by on 20 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Udaya-Guest Service

Dear Guest We are glad to hear that you had an enjoyable stay . We'll be looking forward to your next stay

About the Somerset On Elizabeth, Melbourne

Location 250 Elizabeth Street, Melbourne, VIC 3000

Property Features

Somerset On Elizabeth, Melbourne offers its guests a spa tub, a sauna, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Somerset On Elizabeth, Melbourne. The aparthotel can provide concierge services and limo/town car service. For a fee, parking is available. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 10 levels
  • Built in 2003
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.4 km / 0.8 mi)
  • Metro station: Melbourne Central Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Somerset On Elizabeth, Melbourne offers 135 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. 25-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a spa tub, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • Pets: AUD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards and debit cards for all onsite payments. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Car not required
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Pet fee: AUD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elizabeth Melbourne
  • Melbourne Somerset
  • Somerset Elizabeth
  • Somerset Elizabeth Apartment
  • Somerset Elizabeth Apartment Melbourne
  • Somerset Elizabeth Melbourne
  • Somerset Melbourne
  • Somerset On Elizabeth Hotel Melbourne
  • Somerset On Elizabeth, Melbourne Hotel Melbourne
  • Somerset Elizabeth Melbourne Apartment
  • Somerset On Elizabeth Melbourne
  • Somerset On Elizabeth, Melbourne Melbourne
  • Somerset On Elizabeth, Melbourne Aparthotel
  • Somerset On Elizabeth, Melbourne Aparthotel Melbourne

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.