4.5 out of 5

"good for family staying,very close to shopping and restaurant " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Somerset On Elizabeth, Melbourne. Within steps you'll find Melbourne's GPO and Emporium Melbourne. Highlights at this property include a spa tub, a sauna, and in-room kitchens.

Each apartment features a washer/dryer, free WiFi, and free wired Internet. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. A sitting area, digital TV, and a DVD player are also available.

This business-friendly apartment offers free WiFi in public areas, a fitness centre, and concierge services. Added amenities include laundry facilities, a 24-hour front desk, and limo/town car service. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4-star Melbourne Central Business District property include Hardware Lane and QV Centre.

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$175 per night

Executive One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Somerset On Elizabeth, Melbourne ratings based on 432 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset On Elizabeth, Melbourne

Everyone (239) Couples (143) Business (2) Family (47)
4 out of 5
Bathroom facilities could be better, i.e.shower pressure.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Udaya Herath,Assistant Guest Service Manager.

Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We look forward to your next visit. Kind Regards.

5 out of 5
It was a lovely clean apartment and the service was excellent.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Udaya Herath,Assistant Guest Service Manager.

Thank you so much for your 5 star review of our hotel.Great to hear you enjoyed the service and our apartment.We look forward to welcoming you back in the future. Sincerely, Udaya Herath

4 out of 5
Central location, close by to shops restaurants and the theatre.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Pauline Delos Trinos

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Furthermore, I am glad to read you enjoyed our central location. Once again, thank you for your valued feedback. From all of us at Somerset On Elizabeth Melbourne we hope to be able to welcome you again soon at one of our properties. Kind regards,

5 out of 5
the location Is excellent the service was very good. only one issue, in the ensuite the glass panel gets in the way, you have to get into the shower bath before you can turn on the shower. also getting out of the shower the glass panel by defult is grabbed to stabilise the user while stepping out of the shower bath. otherwise the accommodation was great.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Udaya Herath,Assistant Guest Service Manager.

Thank you for taking the time to share your review It is great to hear that your stay with us had been an enjoyable one. We look forward to welcoming you back once again to our hotel. With kind regards, Udaya Herath

4 out of 5
I didnt like the hard bed, if it was softer i would have slept better.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by Udaya Herath,Assistant Guest Service Manager.

Thank you for your feedback.Please let us know in advance next time,so we can allocate a room with a softer bed.It will be our pleasure to look forward to welcome you again, in near future. Kind Regards, Udaya Herath

5 out of 5
Excellent property in excellent position. Staff extremely helpful.

Posted by on 8 Nov. 2018

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Comment from Hotel Management

13 Nov. 2018 by Paul Koenig - Residence Manager

Hi, What a great review! Thanks for staying with us!!

5 out of 5
Always a great place to stay. Only issue would the cost of parking now but that’s Melbourne CBD for you.

Posted by on 7 Nov. 2018

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Comment from Hotel Management

13 Nov. 2018 by Paul Koenig - Residence Manager

Hi, thanks for the great review.

5 out of 5

Posted by on 3 Oct. 2018

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Comment from Hotel Management

6 Oct. 2018 by Udaya Herath,Assistant Guest Service Manager.

Thank you for taking the time to provide some feedback. We are pleased to know that overall you enjoyed your stay and we looking forward to welcoming you again one day soon. Regards. Udaya

5 out of 5
Great location and had everything we needed. Staff were friendly

Posted by on 1 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by Kelly

We are delighted to learn that you enjoyed your stay with us. Thank you for your kind words of our staff. I am glad to read they were so helpful during your stay. Furthermore, we are pleased to read you enjoyed our central location.

5 out of 5
Location location and super lovely staff. Rooms clean.

Posted by on 17 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Udaya Herath,Assistant Guest Service Manager.

Thank you for taking the time to provide some feedback. We are pleased to know that overall you enjoyed your stay and we looking forward to welcoming you again one day soon. Regards.

About the Somerset On Elizabeth, Melbourne

Location 250 Elizabeth Street, Melbourne, VIC 3000

Property Features

Somerset On Elizabeth, Melbourne offers its guests a spa tub, a sauna, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this apartment measures 538 square feet (50 square metres). The family-friendly Somerset On Elizabeth, Melbourne also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 10 levels
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2003
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.6 km / 14.7 mi)
  • Train station: Spencer Street Station (1.2 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Somerset On Elizabeth, Melbourne offers 135 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate sitting areas. Televisions come with digital channels. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • In-room dining (limited hours)
  • Digital channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 17 per person (approximately)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Somerset Elizabeth Melbourne Apartment
  • Somerset Elizabeth Apartment
  • Somerset Elizabeth Melbourne
  • Somerset Elizabeth
  • Somerset On Elizabeth, Melbourne Hotel Melbourne
  • Somerset On Elizabeth Hotel Melbourne

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.