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4.5 out of 5

"The location is great. We stayed in a 2 bedroom apartment for the price it was fantastic and the apartment was huge. " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Somerset On Elizabeth, Melbourne. Within steps you'll find Melbourne's GPO and Emporium Melbourne. Highlights at this aparthotel include a spa tub, a sauna, and in-room kitchens.

Each apartment is soundproofed and features a washer/dryer, free WiFi, and free wired Internet. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A dining area, a sitting area, and digital TV are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and limo/town car service. There's also the convenience of valet parking.

Places within a short walk of this 4-star Melbourne Central Business District aparthotel include Hardware Lane and Melbourne Central.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$113* Per night/room 8 Jul. - 9 Jul.

Executive One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Somerset On Elizabeth, Melbourne ratings based on 491 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Somerset On Elizabeth, Melbourne

Everyone (254) Business (2) Couples (155) Family (80)
5 out of 5
The location is great. We stayed in a 2 bedroom apartment for the price it was fantastic and the apartment was huge.

Posted by , from Sydney on 22 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Nilesh

Dear Lis, Thank you for providing positive feedback for your stay. We are delighted to learn that you enjoyed our hospitality, central location and spacious room. We look forward welcoming at one of our properties in near future. Warm regards, Nilesh Karmacharya Guest Service Supervisor

4 out of 5
i did not like the check in as they send you a email that you fill out and send back only to have to do it again at checkin.

Posted by , from Bendigo on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Udaya H

Hello Keith Thank you for your feedback! Sorry If it was inconvenient to provide your details again.We do get most of the details through online booking however there are few other mandatory details you need to provide us during the check-in process. Look forward to welcome you back. Udaya - Guest Service

5 out of 5
Great central location, so quiet, comfortable beds and plenty of space. Highly recommend!

Posted by on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Kelly

We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Furthermore, we are glad to read that you enjoyed our central location. Kind regards Guest Service Team

5 out of 5
Friendly staff. Nice, modern apartment in a great location.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Kelly Spratt

We are delighted to learn that you enjoyed your stay at Somerset On Elizabeth. Receiving such positive feedback from you motivates us to further improve our commitment to deliver good service. Thank you for your kind words of our staff. Furthermore, I am glad you enjoyed our central location. Yours sincerely Kelly Guest Service Manager

5 out of 5
Great staff at this property. Very helpful and very polite.

Posted by , from Melbourne on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Nilesh

Dear Darren, We are delighted to learn that you enjoyed your stay with us. Furthermore, we are glad to read you enjoyed our friendly and supportive hospitality. We look forward to welcoming you again at one of our properties in the future. Warm regards, Nilesh Karmacharya Guest Service Team

4 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Udaya

Dear Guest, Thank you for staying with Somerset on Elizabeth. We appreciate your feedback. Kind Regards,Udaya Herath Guest Service Team.

5 out of 5

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Udaya

Dear Guest, Thank you for staying with Somerset on Elizabeth and posting 5 star review. We look forward to welcome you back! Kind Regards- Udaya Herath - Guest Service

4 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

1 Feb. 2020 by Udaya

Dear Guest, Thank you for staying with Somerset on Elizabeth. We look forward to welcome you back! Kind Regards- Udaya Herath - Guest Service

4 out of 5
The service was prompt efficient and courteous The rooms were clean, comfortable and sufficient The property is in a very good location, in the heart of the city

Posted by on 30 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Kelly

We are delighted to learn you enjoyed your stay. Thank you for your kind words of our staff. Furthermore, we are glad you enjoyed our central location. Regards Guest Service Team

5 out of 5
Staff were excellent and location was perfect. Will stay again.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Udaya H

Dear Guest, Thank you for your feedback, we truly appreciate it. We are glad to hear that you had an enjoyable time with us and we hope to welcome you back in the not so distant future. Kind regards, Udaya Herath Assistant Guest Service Manager.

About the Somerset On Elizabeth, Melbourne

Location 250 Elizabeth Street, Melbourne, VIC 3000

Property Features

Somerset On Elizabeth, Melbourne offers its guests a spa tub, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Somerset On Elizabeth, Melbourne. The aparthotel can provide concierge services and limo/town car service. For a fee, parking is available. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 10 levels
  • Built in 2003
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Flinders Street Station (1.3 km / 0.8 mi)
  • Metro station: Melbourne Central Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Somerset On Elizabeth, Melbourne offers 135 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • Pets: AUD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards and debit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Pet fee: AUD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elizabeth Melbourne
  • Melbourne Somerset
  • Somerset Elizabeth
  • Somerset Elizabeth Apartment
  • Somerset Elizabeth Apartment Melbourne
  • Somerset Elizabeth Melbourne
  • Somerset Melbourne
  • Somerset On Elizabeth Hotel Melbourne
  • Somerset On Elizabeth, Melbourne Hotel Melbourne
  • Somerset Elizabeth Melbourne Apartment
  • Somerset On Elizabeth Melbourne
  • Somerset On Elizabeth, Melbourne Melbourne
  • Somerset On Elizabeth, Melbourne Aparthotel
  • Somerset On Elizabeth, Melbourne Aparthotel Melbourne

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.