For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Rydges Melbourne Hotel places you in the center of Melbourne, steps from Her Majesty's Theatre and within a short 5-minute stroll of Collins Street. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.
All 363 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and MP3 docks. Refrigerators and room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like slippers and designer toiletries. Safes, hair dryers, and phones are also available.
The restaurant, Locanda Steakhouse, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Locanda is the hotel's own cocktail bar. Enjoy the fitness center and pool loungers. 6456 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site.
Sights within a 10-minute walk of this 4-star Chinatown hotel include Princess Theatre and Flinders Lane.
Rydges Melbourne Hotel ratings based on 425 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Rydges Melbourne Hotel
Everyone (275)Couples (61)Family (51)
5 out of 5
Parking is a bit excessive, room was fantastic and bed was great. Staff were polite helpful
Posted by a verified traveller on 12 Aug. 2021
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Comment from Hotel Management
18 Aug. 2021
by Duty Manager
Hi,
Thank you for taking the time to provide us with your feedback. I am delighted to read that you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the future.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
5 out of 5
great location
Posted by a verified traveller on 11 Jul. 2021
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Comment from Hotel Management
13 Jul. 2021
by Duty Manager
Hi,
Thank you for taking the time to provide us with your feedback. It is wonderful to read that you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the future.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
4 out of 5
Posted by a verified traveller on 11 Jul. 2021
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Comment from Hotel Management
4 Aug. 2021
by Duty Manager
Hi,
Thank you for taking the time to provide us with your feedback. I am delighted to read that you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the future.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
5 out of 5
Great location if you want to go to the theatre - Her Majesty’s and The Princess Theatre.
Posted by a verified traveller on 10 Jul. 2021
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5 out of 5
Great place to stay when see a show at Her Majesty’s Theatre.
Posted by a verified traveller on 9 Jul. 2021
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5 out of 5
Great location. Amazing meals.
Posted by a verified traveller on 8 Jul. 2021
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Comment from Hotel Management
13 Jul. 2021
by Duty Manager
Hi,
Thank you for taking the time to provide us with your feedback. It is wonderful to read that you enjoyed your stay with us and we look forward to welcoming you back to the hotel in the future.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
5 out of 5
Loved our stay. All staff we encountered were friendly and polite. When we checked out the receptionist asked about the show that we saw remembering our previous conversation from check in. Looking forward to stay again in August.
Posted by a verified traveller on 4 Jul. 2021
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Comment from Hotel Management
6 Jul. 2021
by Duty Manager
Hi,
Thank you for taking the time to provide us with your feedback. It is wonderful to read that you enjoyed our polite and friendly staff, I will be sure to share the kind words with the rest of the team. We look forward to welcoming you back to the hotel in the future.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
2 out of 5
Definitely would not stay here again based on the experience we just had.
Things we liked:
The room was a nice big size (albeit we paid extra for that as we chose an Executive King Room). Nice views over Chinatown.
Things we didn’t like:
The bathroom was small and pokey and there was no exhaust fan in it which was surprisingly annoying - every time someone showered there was condensation all over everything, couldn’t use the mirror and bathroom smells lingered for ages.
The customer service was transactional at best. No one went out of their way to be welcoming or friendly.
We had issues with the key cards not working in our door.
The parking was an absolute schmozzle. We were required to park in the tiniest parking spot, not a full size car parking space but jammed in between cars and pillars, it was like Tetris. So busy, everyone trying to navigate their cars into tiny spaces and then when we tried to leave the carpark our ticket wasn’t validated properly by the hotel. We got stuck at the boom gate, had to reverse back into the carpark with another car behind ours also having to reverse back so we could move away from the exit. Tried to ring the hotel from the carpark but no one answered the phone, after about 5 mins waiting for someone to answer had to leave the car and walk back up to reception. We were not offered an apology, just given a new ticket. It was really the icing on the cake of a very average customer service experience.
Posted by a verified traveller on 4 Jul. 2021
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Comment from Hotel Management
6 Jul. 2021
by Duty Manager
Hi,
Thank you for taking the time to leave us a candid and honest feedback about your experience at Rydges Melbourne. I can assure you that we take great pride in the service that we provide to all our guests, and we work very hard to ensure everyone receives the high Rydges standard. However, clearly on this occasion we have fallen short of this high standard and I offer my sincere apologies. We hope in the future you give us the opportunity to earn back your trust and for us to offer the high Rydges standard of customer service so many of our guests enjoy.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
4 out of 5
Comfortable warm bed, staff helpful and friendly.Room was very cold and had trouble heating .
Bathroom was tiny and WC only for very small bottoms.
Posted by a verified traveller on 27 Jun. 2021
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Comment from Hotel Management
27 Jun. 2021
by Duty Manager
Hi,
Thank you for taking the time to provide us with your feedback. I am delighted to read that you found our beds to be comfortable and our staff helpful, I will be sure to share the kind words with the rest of the team. We are always looking for ways to keep our product fresh, so I will pass on your feedback to our management team.
Sincerely,
Will Quinn
Duty Manager
Rydges Melbourne
5 out of 5
Very nice
Posted by a verified traveller on 30 May 2021
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Comment from Hotel Management
10 Jun. 2021
by Linda
Thank you for your feedback.
We are glad to hear that you enjoyed your stay with us at Rydges Melbourne. Look forward to welcoming you next time for another enjoyable stay.
Kind Regards,
Linda Kim
Front Office Manager
Rydges Melbourne
Rydges Melbourne Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6456 square feet (600 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Rydges Melbourne Hotel. For a fee, parking is available. This 4-star Melbourne hotel is smoke free.
1 building
363 guestrooms or units
22 levels
6456 sq ft of conference space
600 sq m of conference space
Dining venue
Bar or lounge
Deli
Terrace on the roof
Poolside lounge chairs
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Outdoor picnic space
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Offsite parking discounted rates available
Transport
Train station: Southern Cross Station (1.8 km / 1.1 mi)
Metro station: Parliament Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Rydges Melbourne Hotel offers 363 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Pillowtop beds
MP3 dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Refrigerator
Electric kettle
Luxury bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (heating)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Locanda Steakhouse - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Locanda - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 10 and AUD 22.00 per person (approximately)
Self parking fee: AUD 35 per day (in/out privileges)
Offsite parking fee: AUD 35 per day (0.2 mi away)
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge of 1.08 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently asked questions
Rydges Melbourne Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Rydges Melbourne Hotel uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. Sanitization practices of Intertek Cristal (third-party expert - Global) are followed.
On-site self-parking (AUD 35 per day; includes in/out privileges)
The closest beach to Rydges Melbourne Hotel is St Kilda Beach (6.3 km).
Rydges Melbourne Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6 AM to 10:30 PM.
Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Rydges Melbourne Hotel.
You bet! With amenities like kids' meals and an outdoor pool, as well as free cots/infant beds in the guestrooms, it's no surprise Rydges Melbourne Hotel is a hit with families.
Yep, cooked-to-order brekkie is available daily from 6:30 AM to 11:00 AM.
No, Rydges Melbourne Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change).
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
