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4.5 out of 5

"First impressions are important. The auditorium looked impressive, the staff were welcoming, informative and engaging. Each part of the hotel we trave ... " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Radisson on Flagstaff Gardens Melbourne. Within just a 10-minute stroll, you'll find Queen Victoria Market and Melbourne Central. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 184 rooms feature cable TV, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. In-room massages, safes, and hair dryers are also available. Housekeeping is available on request.

The restaurant, HQs on William, serves local cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center, spa tub, and steam room. 2153 square feet (200 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Melbourne Central Business District hotel include SEA LIFE Melbourne and Marvel Stadium.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 17 Jan. - 18 Jan.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson on Flagstaff Gardens Melbourne ratings based on 215 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson on Flagstaff Gardens Melbourne

Everyone (128) Couples (44) Family (36) Other (1)
5 out of 5
First impressions are important. The auditorium looked impressive, the staff were welcoming, informative and engaging. Each part of the hotel we travelled through was well kept and clean, with attention to style and design. The rooms were well kept and the extra measures made due to Covid made us feel safe.

Posted by , from Geelong on 5 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Justin Phillips

Dear Jodi, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. I am very pleased to know you had a safe and comfortable stay at the Hotel and my sincerest thanks for your kind feedback about our enhanced cleaning and safety measures in place. We look forward to welcoming you back to the Hotel again soon. Kind regards,

5 out of 5

Posted by on 3 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by Justin Phillips

Thank you, Chris for taking the time to leave a rating of your experience at Radisson on Flagstaff Gardens! I hope you had a comfortable and relaxing stay at the Hotel. On behalf of the entire team, thank you for staying with us and we look forward to welcoming you back to the Hotel again soon. Kind regards,

4 out of 5
Very good location and very good staff very good breakfast

Posted by , from Shepparton on 28 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by Justin Phillips

Thank you, Ron for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens! Glad to hear you had a great stay and many thanks for your feedback about location, staff and breakfast selection at HQ's on William! On behalf of the entire team, thank you for staying with us and we look forward to welcoming you back to the Hotel again soon. Kind regards,

5 out of 5
Great size room (king), great showers and bathrooms.

Posted by , from Melbourne on 27 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by Justin Phillips

Thank you, Renee for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens! Glad to hear you had a comfortable stay and many thanks for your feedback about our great showers, bathrooms and room size! On behalf of the entire team, thank you for staying with us and we look forward to welcoming you back to the Hotel again soon. Kind regards,

5 out of 5
Fabulous friendly customer service an compliance with Covid requirements

Posted by , from Stawell, Vic on 14 Dec. 2020

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Comment from Hotel Management

21 Dec. 2020 by Justin Phillips

Dear Chris, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. I am very happy you had a safe and comfortable stay at the Hotel and thank you for your feedback about our customer service. On behalf of the team at Radisson, thank you for staying with us and we hope to see you again soon! Kind regards,

5 out of 5
great location and very comfortable with friendly helpful staff

Posted by , from Mornington on 11 Dec. 2020

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Comment from Hotel Management

16 Dec. 2020 by Justin Phillips

Dear John, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. I am very pleased to know you had a great stay at the Hotel and many thanks for the 5-star rating and kind feedback you shared about our location and friendly staff. On behalf of the entire team at Radisson on Flagstaff Gardens, thank you for staying with us and we look forward to welcoming you back to the Hotel again soon. Kind regards, Justin Phillips General Manager

5 out of 5
Staff very helpful and super friendly . Very satisfied with room , very clean and good location

Posted by , from Hoppers crossing on 6 Dec. 2020

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Comment from Hotel Management

10 Dec. 2020 by Justin Phillips

Dear Daryn, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. My sincerest thanks for your feedback about our helpful and friendly team, clean rooms and great spot in the city! On behalf of the entire team at Radisson on Flagstaff Gardens, thank you for staying with us and we look forward to welcoming you back to the Hotel again soon. Kind regards,

4 out of 5
Service was good, staff were lovely and attentive. A safe place

Posted by , from Melbourne on 30 Jul. 2020

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5 out of 5
Nice clean just on the outskirts of the city. Best service I’ve had at any hotel by far. Highly recommended

Posted by , from Sydney on 5 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Justin Phillips

Dear Mike, Thank you for taking the time to leave a rating and review of your experience at Radisson on Flagstaff Gardens. We hope you had a comfortable stay at the Hotel. Many thanks for your feedback about our service courtesy of the team at Radisson. I am delighted to hear we come highly recommended! On behalf of the entire team, thank you for your support and we look forward to welcoming you back to Radisson upon your next visit. Kind regards,

5 out of 5
Helpful staff Great service very Clean rooms Awesome views looking out to park

Posted by , from Homemade on 4 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Justin Phillips

Dear Smile, Thank you for taking the time to leave a rating and review of your experience at Radisson on Flagstaff Gardens. I am pleased to know you had a comfortable stay at the Hotel and many thanks for your feedback about our helpful staff, great service, clean rooms and awesome views of Flagstaff Gardens from the room. On behalf of the entire team, thank you for your support and we look forward to welcoming you back to Radisson upon your next visit. Kind regards,

About the Radisson on Flagstaff Gardens Melbourne

Location 380 William Street, Melbourne, VIC 3000

Property Features

Radisson on Flagstaff Gardens Melbourne offers its guests a spa tub, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Radisson on Flagstaff Gardens Melbourne. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (22.9 km / 14.2 mi)
  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Radisson on Flagstaff Gardens Melbourne offers 184 accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

HQs on William - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines. The property affirms that it adheres to the SGS (3rd party expert - Global) sanitization guidelines.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 for adults and AUD 12 for children (approximately)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Nearby parking fee: AUD 25 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flagstaff Radisson Melbourne
  • Melbourne Radisson Flagstaff Gardens
  • Radisson Flagstaff Gardens
  • Radisson Flagstaff Gardens Hotel
  • Radisson Flagstaff Gardens Hotel Melbourne
  • Radisson Flagstaff Gardens Melbourne
  • Radisson Flagstaff Melbourne
  • Radisson Gardens Melbourne
  • Radisson Melbourne Flagstaff
  • Radisson Melbourne Flagstaff Gardens
  • Radisson Flagstaff Gardens Melbourne Hotel
  • Radisson On Flagstaff Gardens Hotel Melbourne
  • Radisson on Flagstaff Gardens Melbourne Hotel
  • Radisson on Flagstaff Gardens Melbourne Melbourne
  • Radisson on Flagstaff Gardens Melbourne Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.