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4.5 out of 5

"We were able to get a early checkin (1h prior). We’ve got a noisy elevator room with a terrible view (construction site). Next to our room on the 6th ... " More

By a verified traveller on Fri 17 Mar 2023

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Radisson on Flagstaff Gardens Melbourne. Within just a 10-minute stroll, you'll find Queen Victoria Market and Melbourne Central. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

The restaurant, HQs on William, serves local cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, and sauna. 2153 square feet (200 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning full breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Melbourne Central Business District hotel include Marvel Stadium and SEA LIFE Melbourne.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$180* Per night/room 4 Apr. - 5 Apr.

Superior Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Radisson on Flagstaff Gardens Melbourne ratings based on 264 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson on Flagstaff Gardens Melbourne

Everyone (112) Couples (75) Family (57)
5 out of 5
Great room

Posted by on 19 Mar. 2023

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Comment from Hotel Management

19 Mar. 2023 by Justin Phillips

Dear Dianne, Thank you for taking the time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne. I am delighted to read that you enjoyed your stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

3 out of 5
We were able to get a early checkin (1h prior). We’ve got a noisy elevator room with a terrible view (construction site). Next to our room on the 6th floor: boxes, unfinished business, open doors to staff rooms with all the behind the scenes (not appealing at all considering our room was just there). Shower room dated with ugly/old toilet seat. We chose the deal with breakfast included. When we arrived at 10am most of the cooked food was gone and what was left was really average (warm or cold). Staff very kind some not very quick. Overall experience disappointing considering the price in comparison to the competition. Probably we’ll not stay there again

Posted by on 17 Mar. 2023

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4 out of 5
I stayed for one night - the hotel is in a good location, the staff are friendly, the room was clean and the bed comfortable. I didn’t use any of the amenities so can’t comment there but it was a handy location for the things I wanted to do in the city.

Posted by on 13 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Justin Phillips

Dear Clare, Thank you for taking the time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne.I am delighted to read that you enjoyed your stay with us and many thanks for your kind words regarding our good location, friendly staff, clean room and comfortable bed.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Sincerely, Justin PhillipsGeneral Manager

5 out of 5
Highly recommend

Posted by on 12 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Justin Phillips

Dear Steven,Thank you for taking your time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne. I am delighted to see that you enjoyed your stay with us and many thanks for your kind words.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards, Justin PhillipsGeneral Manager

4 out of 5
It’s a beautiful place but I think the rooms could do with a bit of spark and uplift. The beds are amazing and so comfortable, the rooms have all your need for the stay.

Posted by on 6 Mar. 2023

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Comment from Hotel Management

9 Mar. 2023 by Justin Phillips

Dear Gessica, Thank you for taking a time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne. I am glad to see that you enjoyed your stay with us and many thanks for your kind feedback regarding our comfortable bed.I really appreciate your suggestion regarding improving our room condition. I have shared your feedback with our management team and we will include your comment in our refurbishment plan this year.On behalf of the entire team at Radisson on Flagstaff Gardens, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
From the valet parking, friendly staff and clean comfortable rooms, we had a really great stay.

Posted by on 4 Mar. 2023

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Comment from Hotel Management

9 Mar. 2023 by Justin Phillips

Dear MADELEINE, Thank you for taking a time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne. I am glad to see that you enjoyed your stay with us and many thanks for your kind feedback regarding our convenient valet parking, friendly team members, comfortable room and overall good experience.On behalf of the entire team at Radisson on Flagstaff Gardens, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
Great location, great room, will stay again. Easy check in

Posted by on 1 Mar. 2023

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Comment from Hotel Management

9 Mar. 2023 by Justin Phillips

Dear Jessica, Thank you for taking a time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne. I am glad to see that you enjoyed your stay with us and many thanks for your kind feedback regarding our great location, comfortable room and convenient check-in process.On behalf of the entire team at Radisson on Flagstaff Gardens, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

5 out of 5
Wonderful staf & clean room

Posted by on 27 Feb. 2023

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Comment from Hotel Management

28 Feb. 2023 by Justin Phillips

Dear Craig, Thank you for taking a time to review your recent experience at the Radisson on Flagstaff Gardens Melbourne. I am happy to see that you enjoyed your stay with us and really appreciate your kind words regarding our team members.I look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future. Kind regards,Justin PhillipsGeneral Manager

5 out of 5
10/10

Posted by on 26 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by Justin Phillips

Dear Erik, Thank you for taking a time to rate your stay at the Radisson on Flagstaff Gardens Melbourne. I am glad to see that you enjoyed your stay with us. On behalf of the entire team at Radisson on Flagstaff Gardens, I look forward to welcoming you back.Warm regards,Justin Phillips

1 out of 5

Posted by on 25 Feb. 2023

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About the Radisson on Flagstaff Gardens Melbourne

Location 380 William Street, Melbourne, VIC 3000

Property Features

Radisson on Flagstaff Gardens Melbourne offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Radisson on Flagstaff Gardens Melbourne. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Radisson on Flagstaff Gardens Melbourne offers 184 accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily.

HQs on William - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Annual carbon offsets
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 18 for children
  • Valet parking fee: AUD 49 per night (in/out privileges)
  • Nearby parking fee: AUD 35 per day (492 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flagstaff Radisson Melbourne
  • Melbourne Radisson Flagstaff Gardens
  • Radisson Flagstaff Gardens
  • Radisson Flagstaff Gardens Hotel
  • Radisson Flagstaff Gardens Hotel Melbourne
  • Radisson Flagstaff Gardens Melbourne
  • Radisson Flagstaff Melbourne
  • Radisson Gardens Melbourne
  • Radisson Melbourne Flagstaff
  • Radisson Melbourne Flagstaff Gardens
  • Radisson Flagstaff Gardens Melbourne Hotel
  • Radisson On Flagstaff Gardens Hotel Melbourne
  • Radisson on Flagstaff Gardens Melbourne Hotel
  • Radisson on Flagstaff Gardens Melbourne Melbourne
  • Radisson on Flagstaff Gardens Melbourne Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.