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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Pullman Melbourne on Swanston. You'll be within steps of Bourke Street Mall and within a short 5-minute stroll of Melbourne Central. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

Sitting areas, cable TV and coffee/tea makers are featured in all 204 soundproofed rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Free newspapers, in-room massages and safes are also available.

The restaurant, The Louden Kitchen Grill, serves local cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star Melbourne Central Business District hotel include Queen Victoria Market and SEA LIFE Melbourne.

Classic room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$160* Per night/room 17 Dec. - 18 Dec.

Premium Executive Room, 1 King Bed, Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Deluxe Room, 1 King Bed, Club Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room with two Queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pullman Melbourne on Swanston ratings based on 994 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Melbourne on Swanston

Everyone (661) Couples (176) Business (3) Family (135)
4 out of 5
- room was clean and a good size - bar fridge too expensive

Posted by on 6 Dec. 2019

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4 out of 5

Posted by on 3 Dec. 2019

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4 out of 5
Staff are very attentive Great food Facilities very clean and comfortable Convenient location

Posted by on 1 Dec. 2019

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5 out of 5

Posted by on 1 Dec. 2019

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4 out of 5

Posted by on 22 Nov. 2019

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5 out of 5

Posted by on 18 Nov. 2019

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5 out of 5
Staff very helpful and place was close to everything

Posted by , from Sydney on 17 Nov. 2019

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5 out of 5

Posted by on 17 Nov. 2019

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4 out of 5
Very nice clean property well located. Entry was a little difficult but coped

Posted by on 15 Nov. 2019

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5 out of 5
New massive room, great central location, friendly helpful staff.

Posted by on 14 Nov. 2019

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About the Pullman Melbourne on Swanston

Location 195 Swanston Street, Melbourne, VIC 3000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The luxury Pullman Melbourne on Swanston also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. A complete renovation of Pullman Melbourne on Swanston was completed in October 2019. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 12 levels
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.9 km / 14.2 mi)
  • Train station: Spencer Street Station (1.3 km / 0.8 mi)
  • Metro station: Melbourne Central Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Pullman Melbourne on Swanston offers 204 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

The Louden Kitchen Grill – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Soul Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 per person (approximately)
  • Valet parking fee: AUD 45.00 per night
  • Nearby parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Swanston Hotel
  • Mercure Swanston
  • Swanston Grand
  • Swanston Grand Mercure
  • Swanston Grand Mercure Melbourne
  • Swanston Hotel
  • Swanston Hotel Grand
  • Swanston Hotel Grand Mercure
  • Swanston Hotel Grand Mercure Melbourne
  • Swanston Mercure
  • Swanston Hotel Melbourne Grand Mercure
  • Swanston Melbourne Grand Mercure
  • Pullman Melbourne on Swanston Hotel
  • Pullman Melbourne on Swanston Melbourne
  • The Swanston Hotel Melbourne Grand Mercure
  • Pullman Melbourne on Swanston Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.