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4.7 out of 5

"Friendly, knowledgeable and efficient staff. Great location. Clean room and facilities. The free 'little extras' in the foyer for guests. " More

By a verified traveller on Sun 31 Dec 2023

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Laneways by Ovolo. You'll find Princess Theatre a few steps away and Carlton Gardens within a 10-minute stroll. Highlights at this boutique hotel include in-room free WiFi and LCD TVs.

This eco-certified hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Melbourne Central Business District hotel include St. Vincent's Hospital and Melbourne Central.

Downtown Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$229* Per night/room 25 Mar. - 26 Mar.

Downtown Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Memphis Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Uptown 2 Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Midtown 1 Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Memphis Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Laneways by Ovolo ratings based on 449 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Laneways by Ovolo

Everyone (236) Couples (151) Business (3) Family (51) Other (1)
5 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

2 Feb. 2024 by Laneways Team

OMG! Thank you so much Christine for the 5 star review! We're looking forward to having you stay with us again! XOXO

5 out of 5
Friendly, knowledgeable and efficient staff. Great location. Clean room and facilities. The free 'little extras' in the foyer for guests.

Posted by on 31 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by Team Laneways

Thanks for the fab review Keith

5 out of 5

Posted by on 15 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by Team Laneways

Cheers Gavin

5 out of 5
Great stay. Spacious room.

Posted by on 7 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by Team Laneways

Cheers for the 5 stars Liam

5 out of 5
Staff were very welcoming and were great to talk to

Posted by on 23 Nov. 2023

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Comment from Hotel Management

4 Jan. 2024 by Team Laneways

Cheers to you Dale :)

4 out of 5
Small, hip hotel in an excellent strip on Little Bourke St.

Posted by on 7 Nov. 2023

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Comment from Hotel Management

12 Nov. 2023 by Gitta-Operations Manager

Hi Chris,Thanks for the love!Can't wait to see you again soon at Laneways

5 out of 5
The front desk staff were absolutely lovely and we very much enjoyed our stay! The beds were also super comfortable and the room quite spacious in shared spaces.

Posted by on 28 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by Gitta-Operations Manger

Hi Ellen!We're thrilled to hear that you found our front desk staff absolutely lovely. They do have a knack for spreading sunshine! We're also delighted to know you enjoyed the comfort of our beds and the spaciousness of your room. We aim to make your stay as cozy and welcoming as possible.We're already planning to give our beds a standing ovation, and the rooms are blushing with pride. Please consider us your home away from home, and we can't wait to welcome you back for more good times and comfortable snoozes.CheersGitta

5 out of 5
Very nice, would stay there again. Friendly staff, free drinks.

Posted by on 17 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Gitta

Hi Jan!Thanks a million for your kind words! We're delighted to hear you enjoyed your stay. Our friendly staff and complimentary drinks are just a sneak peek into the wonderful experience we strive to offer. We're like a family here, and our guests are cherished members.Next time you're in town, consider us your home away from home. We can't wait to welcome you back at Laneways with more smiles, warmth, and of course, more free drinks! CheersGittaOperations Manager

5 out of 5
Friendly and helpful staff. Lovely room and comfortable bed.

Posted by on 12 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Gitta

Hi Christine,Thank you for your kind words and for choosing Laneways by Ovolo! We're thrilled to hear you enjoyed our friendly and helpful staff – they're the real MVPs in making your stay memorable.As for the lovely room and comfortable bed, we believe that good sleep is a non-negotiable travel luxury. Our beds are so cozy that they have a secret pact with the Sandman to ensure a great night's sleep for all our guests.Your review puts a smile on our faces wider than a check-in counter, and that's pretty wide! If there's anything more you'd like from us, whether it's fluffier pillows or even friendlier staff (if that's possible), don't hesitate to reach out.We can't wait to welcome you back soon at Laneways!CheersGittaOperations Manager

5 out of 5
The reception team were a pleasure to experience, no request was a challenge, short notice extensions were handled with aplomb and good management. Place runs very smoothly, felt very well looked-after.

Posted by on 12 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Gitta-Operations Manger

Hi Anthony,Thank you for your delightful review! We're thrilled to hear that you found our reception team to be a pleasure. We've secretly trained them in the Jedi arts of hospitality, and it seems they've mastered it.Handling short-notice extensions with aplomb? Well, that's our superhero cape coming out. We like to think of ourselves as the Avengers of the hospitality world, ready to swoop in and save your stay.As for the place running smoothly, we've got a top-secret team of elves who work tirelessly behind the scenes. They've got everything under control, making sure you feel like royalty.Remember, our mission is to provide you with the best experience possible. And just like any good superhero team, we'll be here to save the day on your next visit!CheersGittaOperations Manager

Property Features

Laneways by Ovolo offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The family-friendly Laneways by Ovolo also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This Art Deco Melbourne hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Laneways by Ovolo offers 43 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Sitting area
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 30 per person
  • Self parking fee: AUD 25 per day
  • Nearby parking fee: AUD 25 per day(1312 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ovolo
  • Ovolo Laneways Hotel Melbourne
  • Ovolo Hotel Melbourne
  • Ovolo Melbourne
  • Ovolo Laneways Aparthotel Melbourne
  • Ovolo Laneways Aparthotel
  • Ovolo Laneways Melbourne
  • Ovolo Laneways
  • Ovolo Laneways Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.