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"Rooms were very small, our room the basin in the bathroom was broken, some things needed replacing " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

Hotel Sophia puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like Melbourne Central and SEA LIFE Melbourne. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy TVs with satellite channels, and all 49 rooms feature coffee/tea makers, safes, and phones. In-room dining is easy with amenities like refrigerators and room service. Irons/ironing boards and free toiletries are also available.

The restaurant, The Golden Age, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space, a meeting room, and a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6 AM and 9:30 AM.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Hardware Lane and Flinders Lane.

Economy Double - Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$96* Per night/room 25 Jan. - 26 Jan.

Standard Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Sophia ratings based on 317 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Sophia

Everyone (264) Couples (14) Business (2) Students (4) Family (14) Other (2)
3 out of 5
Rooms were very small, our room the basin in the bathroom was broken, some things needed replacing

Posted by on 15 Mar. 2020

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2 out of 5
No room service. Coffee machine with pods that do not match the machine amd hence camnot be used.

Posted by on 11 Mar. 2020

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2 out of 5
This property is only a 3 star hotel, even though it is advertised as a 4 star hotel. The room was lacking an iron (even though it had an ironing board). There were no towel hooks in the bathroom. One of the bed lamps didn't work and the other was dodgy. No face washers. The refrigerator was iced up and couldn't work correctly. The $6 breakfast was a poor experience. Very unappetising. It is better to pay more to eat food that is appealing. Had to phone the hotel to get someone to attend to the reception when booking in.

Posted by on 24 Feb. 2020

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4 out of 5
The location is fantastic,the,price and cleanliness is fantastic,the breakfast for the price was excellent,the king size bed was fantastic,very close to bus terminal from airport in Southern Cross station,all in all excellent with economy in mind

Posted by , from Katoomba on 24 Jan. 2020

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2 out of 5
It’s a great location as it was right in the Melbourne central. But the hotel’s room have no noise insulation so you basically can hear everything. No phone in the room to call for service and house cleaning was terrible

Posted by , from Canberra on 31 Dec. 2019

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4 out of 5
Solid, handy location, comfortable . Would have been improved by an armchair in the room & more info on restaurants etc

Posted by on 28 Dec. 2019

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2 out of 5
We where greeted politely when we first arrived, on the site it states there is offsite parking discounted rates available, when asked about it we where denied that and the man was rude, we asked if there was a bathroom so we could go to the toilet and no real response we found the toilet and when I went into the ladies bathroom it was disgusting, toilet paper hanging out of a bin beside the toilet, mould/mildew in the basin, when we got to the room it looked nothing like the images on the page, and the en-suite tiles where lifted and moved under your feet, and we went to use the coffee machine and there wasn’t any pods to put in it to use it so really pointless to have it in the room if your not going to supply them. The hallway floor squinting and cracking noise as people walk on it, the cleaners leave bags and cleaning staff all through the hallways so you have to climb over it or move around it, the overall maintenance of the hotel is lacking and there are rooms at the top that aren’t complete and looks terrible from the out side of the building. The young lady was lovely and polite but as for the older man that works there he was very rude and not helpful at all. The only thing this hotel has going for it is that’s it’s central to everything.

Posted by , from NSW on 16 Dec. 2019

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4 out of 5
Close to everything, I wanted eg: Melbourne Aquarium

Posted by on 15 Dec. 2019

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3 out of 5
Definitly doesn't deserve the name Hotel, more like a hostel with shared amenitites, tiny rooms and not well working lift/ doors and loud old floors & dirty carpet.

Posted by on 10 Dec. 2019

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1 out of 5

Posted by on 1 Dec. 2019

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. The business-friendly Hotel Sophia also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 4-star Melbourne hotel is smoke free.

  • 49 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Airport: Tullamarine Airport (MEL) (21.8 km / 13.5 mi)
  • Train station: Southern Cross Station (1 km / 0.7 mi)
  • Metro station: Flagstaff Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Sophia offers 49 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

The Golden Age - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 6.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sophia Hotel Melbourne
  • Sophia Melbourne
  • Hotel Sophia Melbourne
  • Hotel Sophia
  • Hotel Sophia Hotel
  • Hotel Sophia Melbourne
  • Hotel Sophia Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.