"Good location, comfortable beds. Stayed midweek and was a great price. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

CitiClub Hotel Melbourne puts you in the heart of Melbourne, within just a 10-minute stroll of Bourke Street Mall and Melbourne Central. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

You can enjoy sitting areas, digital TV and free newspapers, featured in all 71 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Free local calls, safes and hairdryers are also available.

The restaurant, Lanai Restaurant, serves local cuisine and is open for lunch and dinner. Lanai Bar is the hotel's own Champagne bar. Additionally, you'll find a nightclub, free WiFi in public areas and a conference centre. Cooked-to-order breakfast is available on weekdays between 7:00 AM and noon and on weekends between 10:00 AM and noon. There's also the convenience of self parking.

Sights within a 20-minute walk of this 3.5-star Melbourne Central Business District hotel include Queen Victoria Market and Melbourne Convention and Exhibition Centre.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$87 per night

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

CitiClub Hotel Melbourne ratings based on 988 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for CitiClub Hotel Melbourne

Everyone (857) Couples (69) Business (22) Students (4) Family (20) Other (2)
2 out of 5

Posted by on 12 Jul. 2019

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4 out of 5
Clean and in a convenient location for me. Its a value for money hotel.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by CitiClub Hotel

Thank you for the review and recommendation of our hotel. I am delighted to read about our friendly front office team and our rooms. Kind regards,

1 out of 5
The staff are extremely rude, unhelpful, downright arrogant.

Posted by on 14 Jun. 2019

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4 out of 5
Good value for what we paid. Really appreciated the free room upgrade

Posted by on 12 Jun. 2019

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Comment from Hotel Management

6 Jul. 2019 by CitiClub Hotel

Thank you for the review and recommendation of our hotel. I am delighted to read about our friendly front office team and our rooms.

5 out of 5
Staff were great. Perfect size room and in good location!

Posted by on 10 Jun. 2019

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Comment from Hotel Management

6 Jul. 2019 by CitiClub Hotel

Thank you for the review and recommendation of our property and services. I am delighted to read about our amazing review is fantastic and our central location. We look forward to seeing you at our hotel again in the future.

5 out of 5
Wifi was not great but also free with room so can’t complain too much. Other than that was an excellent experience. Beware the rooms on Friday and Saturday as the club can be quite loud.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

6 Jul. 2019 by CitiClub Hotel

Thank you for choosing to stay with CitiClub Hotel. We are delighted to see you had an enjoyable stay. A warm welcome awaits your next stay.

4 out of 5
Staff were great. Mini bar affordable. Only disappointment was the restaurant not open over weekend. Would stay there again.

Posted by on 28 May 2019

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Comment from Hotel Management

6 Jul. 2019 by CitiClub Hotel

Thank you for your review, we are constantly looking at improving the quality, service and value of our offering, and your feedback does help to highlight some areas that require further attention. We will certainly take this back to the team, investigate, and action areas we believe we can improve on. Thank you and we hope to have the pleasure of welcoming you back for a more memorable stay soon.

1 out of 5
The noise level of the nightclub was unbareable totally unfair for paying guests do not stay there on weekends The free WiFi was a joke it couldn't even load a web site The staff were not helpful I was carry three heavy bags up from car park and they couldn't even open the door into the lobby for me . The room needed maintance carpet had ripples and curtains were falling down.

Posted by on 20 May 2019

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4 out of 5
Great accomodation however unabe to get any meals during my stay had asked and planned to have dinner and breakfast but neither was available to me when i checked in for my stay

Posted by on 18 May 2019

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5 out of 5
I stayed on the 6th floor and it was so good. Couldn’t hear the club or nothing. The room was clean and tidy. Water was only warm but it was fine. Only thing I can say is u need chocolate in the fridge and a breakfast menu. Definitely would stay again

Posted by on 14 May 2019

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About the CitiClub Hotel Melbourne

Location 113 Queen Street, Melbourne, VIC 3000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference centres. A nightclub, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 71 guestrooms or units
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Dining venue
  • Nightclub
  • Coffee shop
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.5 km / 14.6 mi)
  • Train station: Spencer Street Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

CitiClub Hotel Melbourne offers 71 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to noon and at the weekend from 10:00 AM to noon.

Lanai Bar – On-site Champagne bar. Happy hour is offered.

Lanai Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you arrive at the property after hours, you'll need to check in at an alternate location: 410 Little Collins Street
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Guests arriving after hours will need to go to the following location to check in: 410 Little Collins Street
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

A nightclub is located in the basement of the building and is open on Friday,Saturday and public Holiday evenings until late night. Guests can expect a high level of noise during this time. For more details, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Noise-free rooms not guaranteed
  • Union Pay
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 18 for children (approximately)
  • Self-parking fee: AUD 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citiclub Hotel Melbourne
  • Citiclub Hotel
  • Citiclub Melbourne
  • Citiclub

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.