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4.1 out of 5

"We like the old world charm and decor of the hotel. The staff were friendly and helpful. We were given a complimentary glass of bubbly as we were cele ... " More

By a verified traveller on Sun 05 Jan 2020

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Hotel Description

At Palais Royale you'll be 1.8 km (1.1 mi) from Three Sisters and 1.8 km (1.1 mi) from Katoomba Scenic World. Highlights at this hotel include free self parking, a bar/lounge, and a spa tub.

All 40 rooms feature free WiFi, LCD TVs, and coffee/tea makers. Additionally, phones and free toiletries are available.

This hotel offers free WiFi in public areas, a terrace, and a garden. Added amenities include a sauna, a conference center, and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of free extended parking.

Sights within a 20-minute walk of this 3.5-star Katoomba hotel include Blue Mountains Cultural Centre and Prince Henry Cliff Walk Trailhead.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$135* Per night/room 30 Sep. - 1 Oct.

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Single Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Palais Royale ratings based on 298 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palais Royale

Everyone (93) Couples (171) Family (34)
4 out of 5
We like the old world charm and decor of the hotel. The staff were friendly and helpful. We were given a complimentary glass of bubbly as we were celebrating our 50th wedding anniversary. The hotel is situated close to restaurants and shops.

Posted by on 5 Jan. 2020

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5 out of 5

Posted by on 11 Feb. 2019

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4 out of 5
Good value for money with character in a relatively central location to town and surrounding tourist venues.

Posted by on 16 Dec. 2018

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4 out of 5
Close to town and convenient. No food available, but plenty open in town. We thought the weekend rate was high for the accommodation quality, but normal rates are in line with what is on offer. No problem with parking, rooms are clean and tastefully presented.

Posted by on 2 Apr. 2018

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4 out of 5

Beautiful building in a great location

The deluxe king room exceeded my expectations. The room was clean and spacious and the bed was comfortable. The location of this hotel is very convenient being close to cafes, restaurants and the three sisters

Posted by , from Sydney on 5 Feb. 2018

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3 out of 5
No microwave, No sugar, No drinking water but staff was really friendly.

Posted by on 3 Jan. 2018

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4 out of 5

Nice hotel in Katoomba

Pros: Cleanness of the room and friendly staff.
Location: Three sisters, Echo Point and Scenic World that are three of the most famous attractions in the Blue Mountains can be easily accessed.
Palais Royale Hotel had very friendly staff who were always happy to assist us whenever we asked for something. All the facilities that were advertised were available. The room was very clean.

Posted by , from Sydney, NSW on 26 Dec. 2017

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5 out of 5

Charming boutique hotel in idyllic location.

Lovely weekend stay for christmas. So much to see and do. Really enjoyed sitting on the hotel verandah, drink in hand and watching the sun set. The experience was very much enhanced by having the perfect companion. But you will have to supply your own.

Posted by , from Sydney on 26 Dec. 2017

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2 out of 5
Below average facilities, disappointing dinning area, friendly staff.

Posted by on 10 Dec. 2017

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4 out of 5

Nice hotel closed to the station

Hotel is clean and nicely maintained. Hotel staff was friendly. Rooms were small and felt a bit congested. Overall experience was good.

Posted by , from Sydney on 2 Oct. 2017

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Property Features

Palais Royale offers its guests a spa tub and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and multilingual staff are also featured at Palais Royale. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Built in 1896
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (104.2 km / 64.7 mi)
  • Train station: Katoomba Station (0.7 km / 0.5 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Palais Royale offers 40 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • LCD television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palais Royale Hotel Katoomba
  • Palais Royale Katoomba
  • Palais Royale Blue Mountains Hotel Katoomba
  • Palais Royale Blue Mountains Katoomba
  • Palais Royale Hotel
  • Palais Royale Boutique Hotel Katoomba
  • Palais Royale Blue Mountains Katoomba
  • Palais Royale Hotel
  • Palais Royale Katoomba
  • Palais Royale Hotel Katoomba
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.