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4.3 out of 5

"Polite and friendly staff, clear information and instructions given, good facility " More

By a verified traveller on Thu 02 Feb 2023

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Hotel Description

Glen Villa Resort puts you in the heart of Byron Bay, within just a 10-minute stroll of Byron Tourist Information Centre and Byron Community Market. Highlights at this holiday park include in-room free WiFi, patios, and LCD TVs.

This holiday park offers an outdoor pool, free WiFi in public areas, and concierge services. Other amenities include laundry facilities, a terrace, and a garden. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Byron Bay holiday park include Cumbebin Swamp Nature Reserve and Main Beach.

Double Beach Hut with shared bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$126* Per night/room 19 Apr. - 20 Apr.

Cabin (Spa )

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Cabin, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Cabin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Glen Villa Resort ratings based on 333 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Glen Villa Resort

Everyone (160) Couples (140) Business (1) Students (1) Family (22)
4 out of 5

Posted by on 27 Feb. 2023

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Comment from Hotel Management

19 Mar. 2023 by Glen Villa Resort

Hi Laura,Thank you for reviewing us!Kind regards,

3 out of 5

Posted by on 10 Feb. 2023

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Comment from Hotel Management

9 Mar. 2023 by Glen Villa Resort

Hello Linda,Thank you very much for staying with us!Kind regards,

5 out of 5
Polite and friendly staff, clear information and instructions given, good facility

Posted by on 2 Feb. 2023

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Comment from Hotel Management

4 Feb. 2023 by Glen Villa Resort

Hi Melviya, We are glad to know you have enjoyed staying with us!Thank you so much for your comments, Kind regards

4 out of 5
The check in special instructions were super confusing.

Posted by on 28 Jan. 2023

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Comment from Hotel Management

4 Feb. 2023 by Glen Villa Resort

Hi Dominik, Thanks for your feedback, it help us to keep improving. We hope you come to visit us again!Kind regards

3 out of 5
Property was outdated, old small bathroom with an air conditioner in it and you required to leave the bathroom door open to use. Very limited kitchen supplies making it difficult to prepare any meals. The floors were very dirty, l wouldn’t advise walking around without shoes. The bathroom wall had what appeared like fecies on the wall in one section. The very old shower with a small bath at the bottom was incredibly slippery and was without a slip mat. My elderly mother fell hurting herself. This property was very overpriced with very little value for money and dangerous for elderly people with little to no room around the bed to get to kitchen/bathroom facilities

Posted by on 18 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by Glen Villa Resort

Good afternoon,Thank you very much for your review.We are sad to see we did not live up to your expectations. Our showers do not have an anti slip mat, but we haven't really received any negative feedback about this before, so will definitely look into it!Kind regards

5 out of 5

Posted by on 30 Nov. 2022

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2 out of 5
DO NOT STAY HERE if you are wanting a Fun Holiday! We were a group of professional adults who went away for a nice weekend together to celebrate a friends birthday. We arrived at midday only to be told under no circumstances could we check in before 2pm, even though our cabins were ready and vacant. So we had to wait 2 hours in the heat until 2pm. When we asked if we were grouped together we got told our cabins were deliberately separated and scattered throughout the park. Very strange! We said to the Manager we wanted to all meet up as a group to have lunch together but was told we could not group together at the bbq area, as this resort prohibits groups, gatherings, events or parties. We only wanted to have a picnic lunch and eat together, so we set up a treadle table behind the pool in the public grassy area, out of sight. Then we got told off by the Manager because we did not ask permission to use this public space. After lunch at 3:00pm we decided to have a swim before we headed into Byron for dinner. Then the Manager came into the pool area and told us off for talking and laughing too loud. It was only 3:00pm and there were no other guests around. When we asked why he was so against us enjoying ourselves he replied, “this resort does not tolerate loud talking, laughing or having fun! Having fun??? We were all shocked! Clearly this Manager should not be in charge of a holiday resort. He is a sad, miserable, depressed man who hates people being happy and enjoying life!

Posted by on 20 Nov. 2022

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Comment from Hotel Management

30 Nov. 2022 by Glen Villa Resort

Thank you Vanessa for your review, we are very sorry that you did not enjoy your stay. We are also very sorry that you could not check in earlier than the check in time. We are an extremely busy resort being fully booked most days. We have 40 cabins, 20 cottages, 10 huts and on your arrival date we had 42 departures that means between 10 am check out time - 2 check in time we have a lot do to. Several guests arrived early on your day of arrival and they were offered free park inside the resort. We also make sure we have the right phone numbers so we ring them if the room gets ready before 2pm. Most guests that arrive early park and take 350m walk to the town centre where there are loads of very shady shops and coffee shops.We never have a block of cabins available unless its booked 6-12 months in advance, our cabins and cottages have different ratings and configurations. When Vanessa who contacted the resort requested to have a gathering for the birthday, we made it clear that we dont allow parties. This was clearly not mentioned to her friends that were also staying at the resort. Your group set up a party on several of Glen Villa Resort campsites (Not a public grassy area). After 3 complaints about excessive noise and drunk behaviour in the pool area we were forced to speak with your group. The group proceed to threaten the team, offering bribes to look the other way. We dont tolerate large groups using bad language or intimidating others, being under the influence of drugs or alcohol in the resort. Once again we are very sorry that you did not enjoy your stay but we care of all of our residents and guests comfort.

5 out of 5
Fantastic stay. It was a dream find.

Posted by on 28 Oct. 2022

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Comment from Hotel Management

29 Oct. 2022 by Glen Villa Resort

Hi Mega,Thank you very much for staying with us.We are very satisfied to see you enjoyed our park!Kind regards,

5 out of 5
Fantastic all round

Posted by on 23 Oct. 2022

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Comment from Hotel Management

23 Oct. 2022 by Glen Villa Resort

Hi Thomas,Thank you very much!Kind regards,

5 out of 5
Seeing the fantastic birdlife, cerlews and chick, plovers and their chicks, ducks, bush turkeys roaming around a definite Plus!

Posted by , from Varsity Lakes on 18 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by Glen Villa Resort

Thank you for taking the time to review our resort. We take pride in our quiet Resort. We look forward to seeing you again soon.

Property Features

As a guest of Glen Villa Resort, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Glen Villa Resort also features barbecue grills, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this Byron Bay holiday park.

  • 39 guestrooms or units
  • Beach lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Glen Villa Resort offers 39 accommodations with air conditioning. Rooms open to patios. LCD televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

  • Private patio
  • LCD television
  • Refrigerator
  • Shower
  • Hair dryer available
  • Iron and ironing board available
  • Air conditioning

Nearby Activities

Recreational amenities at the holiday park include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 7:30 PM. There is no front desk at this property. If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7:30 PM.
This property does not have a front desk. Guests arriving after 7:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Host will greet you
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Villa
  • Glen Villa Byron Bay
  • Glen Villa Resort
  • Glen Villa Resort Byron Bay
  • Glen Villa Hotel Byron Bay
  • Glen Villa Resort Byron Bay
  • Glen Villa Resort Holiday Park
  • Glen Villa Resort Holiday Park Byron Bay
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.