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4.6 out of 5

"The kingsize bed was so comfortable and the spa was lovely " More

By a verified traveller on Sun 27 Jun 2021

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Hotel Description

Quays Hotel places you steps from Batemans Bay Marina and within a 15-minute stroll of Catalina Golf Course. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs, espresso makers, and hair dryers, featured in all 26 rooms. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Irons/ironing boards, desks, and free toiletries are also available.

The fine-dining restaurant, Sandbar, serves Japanese cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a garden, and a picnic area. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 9:00 AM.

With a stay at this 3.5-star Batemans Bay hotel, you'll be 23.3 km (14.5 mi) from Pebbly Beach.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$146* Per night/room 6 Aug. - 7 Aug.

Family Suite + Spa

Bed Count 2 King Beds Maximum Occupancy 4 Max

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King + Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quays Hotel ratings based on 170 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quays Hotel

Everyone (120) Couples (27) Family (15)
5 out of 5
The kingsize bed was so comfortable and the spa was lovely

Posted by on 27 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by Nicole

Thank you for your feedback. Glad you enjoyed your stay

5 out of 5

Posted by on 10 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Quays

Thank you for your feedback, glad your enjoyed your stay

4 out of 5

Posted by on 22 May 2021

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Comment from Hotel Management

8 Jun. 2021 by erica

We appreciate your feedback, thankyou

5 out of 5
Beautifully renovated

Posted by on 8 May 2021

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Comment from Hotel Management

10 May 2021 by Staff Quays Hotel

We appreciate your feedback, thankyou. We trust you enjoyed your stay.

5 out of 5
Clean and nicely appointed room recently updated Quite

Posted by on 22 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Erica

Thankyou for taking the time to leave a positive feedback for Quays Hotel, we hope you enjoyed your stay

5 out of 5
Centrally located

Posted by on 18 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Management and Staff

Thank you for your review. Hope to see you again when visiting our area.

5 out of 5
.

Posted by on 17 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Management and Staff

Thank you so much for your review and we hope we shall see you again.

5 out of 5
Clean, modern room, ample parking, staff very pleasant

Posted by on 14 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Management and Staff

Dear Anonymous Thank you so much for your review. We are glad that we have met your expectations and that your stay with us was a pleasant experience. We hope we shall see you again.

5 out of 5
rooms matched pictures on web and were clean - reception were welcoming and helpful

Posted by on 17 Mar. 2021

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Comment from Hotel Management

24 Mar. 2021 by Gail

Thank you for your review. Glad you enjoyed your stay with us

4 out of 5
Well presented. Comfortable bed and clean and tidy

Posted by on 21 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Gail

Thank you for your review - we are glad you enjoyed your stay

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Quays Hotel also features a garden, a picnic area, and room service (during limited hours). This 3.5-star Batemans Bay hotel is smoke free.

  • 26 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Quays Hotel offers 26 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 9:00 AM.

Sandbar - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 30.00 for adults, AUD 10.00 and AUD 30.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quays Hotel Batemans Bay
  • Quays Batemans Bay
  • Quays Hotel Hotel
  • Quays Hotel Batemans Bay
  • Quays Hotel Hotel Batemans Bay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.