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 San Francisco • 1 room
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The Cartwright Hotel - Union Square BW Premier Collection

3.5-star property
524 Sutter Street, San Francisco, CA 1800 796 370
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4.1 out of 5
Very good!
See all 14 Wotif Reviews

"Room was extremely small. The location is great but I would definitely recommend getting a larger room for an extended stay. We were there for 5 night ... " More

By a verified traveller on Fri 25 Jan 2019

Points Of Interest

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Hotel Description

At The Cartwright Hotel - Union Square BW Premier Collection you'll be within a 30-minute stroll of Lombard Street and Oracle Park. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 114 rooms feature cable TV, coffee/tea makers, and free weekday newspapers. You'll find nice touches like designer toiletries and pillowtop beds to enhance your stay. 24-hour room service, ceiling fans, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk, and a library. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Downtown San Francisco hotel, you'll be 2.4 km (1.5 mi) from Pier 39 and 4 km (2.5 mi) from University of San Francisco.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$201* Per night/room 9 Jul. - 10 Jul.

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed, Accessible, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room Type Selected at Check-In

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

The Cartwright Hotel - Union Square BW Premier Collection ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Cartwright Hotel - Union Square BW Premier Collection

Everyone (13) Couples (1)
3 out of 5
Room was extremely small. The location is great but I would definitely recommend getting a larger room for an extended stay. We were there for 5 nights and we felt very cramped

Posted by on 25 Jan. 2019

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5 out of 5
The staff were lovely and the location was excellent. It was quite noisy at night so be prepared to sleep through that or wear earplugs. Playing chess by the fireplace was a highlight!

Posted by on 3 Jan. 2019

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4 out of 5

Comfortable hotel

While the hotel is a bit tired/old looking the room was very comfortable and the location was great. There’s a seven 11 right across the road, it’s a 2 min walk to a cable car stop, a 4 min walk to Union square and approx a 7 min walk to the Powell BART station. If you’re looking for comfortable (but not 4 Star) at a reasonable price for San Fran then I would recommend The Cartwright.

Posted by , from New Zealand on 1 Mar. 2018

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5 out of 5

Awesome location

Friendly staff and a very convenient location. Clean and tidy rooms, easy check in and check out. Beds were comfy and the rooms were spacious.

Posted by , from Perth, Australia on 13 Dec. 2017

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Comment from Hotel Management

2 Jan. 2018 by JD

Thank you for the good review. We are happy you chose to stay at the Cartwright Hotel Union Square! Cheers.

4 out of 5

Great hotel in excellent position. Close to Union.

Lovely corner room. Nicely furnished, small but had everything I needed except a safe. Smelt a little of smoke but it didn't bother me. Would definitely stay there again.

Posted by , from melbourne on 4 Aug. 2017

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Comment from Hotel Management

12 Aug. 2017 by Ronnie N.

Hello Jennifer, Thank you so much for the feedback! We apologize for the bad smell, we will be sure to address this. The team would be more than happy to have you back! Have a great day!

4 out of 5
Convenient location, grocery supplies across the street.

Posted by on 7 Jun. 2017

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Comment from Hotel Management

13 Jun. 2017 by Ronnie N.

Hello. Thank you so much for your feedback! Cheers.

4 out of 5
Great location, clean but old hotel.would recommend!

Posted by on 24 May 2017

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Comment from Hotel Management

2 Jun. 2017 by Ronnie N.

Thank you so much! Have an amazing day! Cheers.

5 out of 5

Location is fantastic.

Amazing friendly staff and a location that you cannot beat. Truly one block from Union Square. Some rooms have been renovated which are lovely. Would recommend asking for a renovated room as it is an old hotel so original rooms are dated. Edward on reception was a delight to deal with. Will definitely return in the future.

Posted by on 4 May 2017

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Comment from Hotel Management

9 May 2017 by Ronnie N.

Hello! Thank you very much for your feedback on The Cartwright Hotel. We are happy you enjoyed your stay with us! I will be sure to share this with Edward and the rest of our team. Cheers!

4 out of 5

Sacrifice comfort for location

Pros: Convenient location.
Cons: Provision of a bar fridge in the room.
Location: Only one black from Union Square where all the main shops are located and tourist buses depart from.
Historic old hotel with tiny rooms, teeny bathroom, no in-room fridge, no mini-bar, no view and no meals. However extremely well located close to Union Square and San Francisco sights. Staff were very friendly and helpful too. So if all you're after is a place to sleep, this hotel's perfect. . My credit card was disconcertingly charged US$75 deposit that has 3 days later not yet been refunded. Will have to chase that up.

Posted by , from Australia on 24 Jan. 2016

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2 out of 5

needs updating.

Pros: it was close to transport and easy to get around
Cons: needs updating
Location: plenty of things to do nearby
disappointing, close to middle of the city but grubby and out dated, staff where helpful. very small bathrooms

Posted by on 15 Sep. 2015

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About the The Cartwright Hotel - Union Square BW Premier Collection

Location 524 Sutter Street, San Francisco, CA 94102

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1176 square feet (109 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection. For a fee, parking is available. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 1176 sq ft of conference space
  • 109 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.4 km / 14.5 mi)
  • Train station: San Francisco Station (2.3 km / 1.4 mi)
  • Metro station: Powell St & Sutter St Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Maximum 2 per room (weight limit: 80 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 52.00 per day (in/out privileges)
  • Refrigerator fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cartwright Hotel
  • Cartwright Hotel Union Square BW Premier Collection
  • Cartwright Union Square
  • Cartwright Union Square Hotel
  • Hotel Cartwright
  • Hotel Cartwright Union Square
  • Cartwright Hotel San Francisco
  • Larkspur Union Square
  • Cartwright Hotel BW Premier Collection
  • Cartwright Union Square BW Premier Collection
  • Cartwright BW Premier Collection
  • The Cartwright Hotel Union Square BW Premier Collection
  • Cartwright Hotel Union Square
  • The Cartwright Hotel - Union Square BW Premier Collection Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.