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3.8 out of 5

"Great central location, handy to shops & eateries. No dislikes or problems. " More

By a verified traveller on Mon 07 Jun 2021

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Hotel Description

Palm Court Motor Inn puts you in the heart of Port Macquarie, within just a 10-minute stroll of St Thomas Anglican Church and Glasshouse Cultural Centre. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

All 20 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, hair dryers, and irons/ironing boards. In-room dining is easy with amenities like refrigerators and room service. Additionally, Select Comfort beds, desks, and wardrobes or closets are available.

At the motel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3.5-star Port Macquarie motel include Port Macquarie Museum and Town Beach.

Queen Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$135* Per night/room 22 Jun. - 23 Jun.

Twin Room, Balcony, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room, Courtyard Area

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palm Court Motor Inn ratings based on 252 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palm Court Motor Inn

Everyone (158) Couples (56) Family (35)
4 out of 5
Great central location, handy to shops & eateries. No dislikes or problems.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by cheryl

We are glad you enjoyed your stay here with us and we look forward to your next visit. As our guest your feedback is important to us. Thank you kindly Guest Services

5 out of 5
X

Posted by on 5 Jun. 2021

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Comment from Hotel Management

7 Jun. 2021 by cheryl

Thank you for your positive feedback and we are delighted that you enjoyed your stay. Kindly Guest Services

5 out of 5
The motel was central to Main Street eating places 5 mins walking I would stay there again iff I go back that way

Posted by on 29 May 2021

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Comment from Hotel Management

1 Jun. 2021 by cheryl

Thank you and we value your feedback. Kindly Guest Services

5 out of 5
Very comfortable

Posted by on 24 May 2021

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Comment from Hotel Management

25 May 2021 by cheryl

As a valued guest your feedback is important to us and thank you. Kindly Guest Services

2 out of 5
Old and dirty Good location

Posted by on 6 May 2021

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Comment from Hotel Management

7 May 2021 by cheryl

Thank you as our guest we do value your feedback. We were disappointed to hear your stay was not to your liking. The motel is currently undergoing room renovations as the new owners have invested in restoring the motel both inside and out. As it does take time there are a few older rooms that are clean and comfortable stay in the CBD. Kindly Guest Services

4 out of 5
Property is a little dated but overall experience as good , asked staff for a microwave and it was there on arrival and clean . Would stay there again .

Posted by on 23 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by cheryl

Thank you for your valued feedback and we look forward to your next stay. Kindly Guest Services

4 out of 5
. No hand sanitizer at reception and staff did not address this when we asked why.

Posted by , from Mt Eliza on 11 Jul. 2020

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Comment from Hotel Management

20 Aug. 2020 by cheryl

Hello Mark, Our sincerest apologies as we have maintained safe Covid practices and one of them is providing hand sanatiser on the counter during reception hours. Thank you for advising us and we will see that this does not occur again. Kindly Guest Services

4 out of 5
Adequate Parking under ground, reception very good tea and coffee making facilities good, room and bed comfortable and clean, no facility for luggage.

Posted by , from Port Macquarie on 30 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by cheryl

Thank you for your response and we appreciate your feedback. Kindly Guest Services

4 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by cheryl

We appreciate your feedback and our apologies for the delay in getting back to you. Your response is warmly welcomed and thank you

2 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by cheryl

We are very sorry to hear that your stay was not to your liking. As the motel is undergoing room up-grades we do hope that you may call in to see the progress of the motel. Due to the current circumstances we hope you stay safe and well.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Palm Court Motor Inn. Self parking is free. This 3.5-star Port Macquarie motel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palm Court Motor Inn offers 20 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature Select Comfort mattresses. 50-cm flat-screen televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Palm Court Motor Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place.

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Court Motor
  • Palm Court Motor Inn
  • Palm Court Motor Inn Port Macquarie
  • Palm Court Motor Port Macquarie
  • Palm Court Motor Inn Motel
  • Palm Court Motor Inn Port Macquarie
  • Palm Court Motor Inn Motel Port Macquarie

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.