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Hotel Description

A luxury stay in Nelson Bay awaits you at Mantra Nelson Bay. Within steps you'll find Nelson Bay Golf Club and Baptist Tabernacle within a 10-minute stroll.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A dining area, a sitting area, and a DVD player are also available. Limited housekeeping is available.

Enjoy the outdoor swimming pool, gym, and spa tub. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$326* Per night/room 26 Feb. - 27 Feb.

Standard Apartment, 2 Bedrooms, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Deluxe Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Standard Apartment, 3 Bedrooms, Resort View

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Mantra Nelson Bay ratings based on 744 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Nelson Bay

Everyone (296) Couples (113) Family (321)
1 out of 5
Extremely disappointed with their service. Wish I could give 0 stars! - The apartments have paints chipped in places making it look old. - They don’t provide regular room service unless you pay extra for it or stay for 7 nights. - Bathroom exhaust does not work. The manager mentioned that the exhaust only turns on twice daily. - No room tissue was provided. - Air conditioner in living room only. You have to use fan at night in summer in the bedrooms. - Wifi could not be connected. They set a limited bandwidth.

Posted by on 1 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Leanne

So very sorry to hear that you didn't love your stay Kaniz! We operate as self-contained apartments, so servicing is only for stays of 7 nights or more. The exhausts are on a timer, but should have worked for you. Wifi has been problematic in the last week, but that has since been rectified. Hoping to welcome you again and to see your experience improve, Leanne

5 out of 5
Great place to stay

Posted by on 31 Dec. 2022

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Comment from Hotel Management

2 Jan. 2023 by Leanne

Thanks so much Cathy, and happy new year!! Kind regards, Leanne

4 out of 5
Clean property Staff helpful

Posted by on 18 Dec. 2022

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Comment from Hotel Management

21 Dec. 2022 by Leanne

Wonderful to hear David, thanks so much. We'll hope to welcome you again in the New Year. Kind regards, Leanne

4 out of 5
We were given a room on the ground floor opening out onto the pool, and it was VERY noisy with kids shrieking non stop. Also the balcony wasn't very private as you were in full view of all the people in the swimming pool when you were out there. Next time I would ask for a room on the other side of the building. Other than that it was very comfortable and had everything our little family of 3 needed. Great that you can walk/cycle easily to town.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

7 Dec. 2022 by Leanne

Glad that you loved our corner of paradise Christopher. We love our return guests and will always try to meet building/unit requests. We'll hope to welcome you again soon, Leanne

5 out of 5

Posted by on 11 Oct. 2022

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4 out of 5
Excellent location and checkin was great. Lounge was uncomfortable, beds good 😁

Posted by on 29 Sep. 2022

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Comment from Hotel Management

4 Oct. 2022 by Leanne

Sincere thanks for your custom and your feedback Cheryl. We'll hope to have the opportunity to welcome you again. Best wishes, Leanne

5 out of 5
We had an issue with our hot water BUT the staff at Mantra were straight onto this problem fixed us up with alternative facilities and had a plumber in to fix the issue very quickly. Great service thank you.

Posted by on 13 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Leanne

Wonderful to hear, thank you so much David! We do love a problem solved, we'll hope to welcome you at another time. Kind regards, Leanne

5 out of 5

Posted by on 18 Aug. 2022

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5 out of 5
Beautifully presented property. Had a 2 bedroom suite lots of space. Beautiful view of the bay. Would go back again and again.

Posted by on 4 Aug. 2022

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Comment from Hotel Management

5 Aug. 2022 by Leanne

So fabulous to hear, thank you Dianne. We will hope to welcome you, again and again! Best wishes, Leanne

4 out of 5
Great location, clean accommodation, good amenities, well priced, convenient, good view

Posted by on 15 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Leanne

We're thrilled that you had a great time with us Sam. Thanks for your lovely review. We'll hope to welcome you at another time. Kind regards, Leanne

Property Features

Mantra Nelson Bay offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Nelson Bay. Free self parking is available. This 4.5-star Nelson Bay apartment is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mantra Nelson Bay offers 110 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Nelson Bay apartment provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to 4 PM on public holidays.

Guests arriving after reception hours must call the morning of their arrival to receive check-in instructions.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 60.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Mantra
  • Aqua Mantra Resort
  • Mantra Aqua
  • Mantra Aqua Nelson Bay
  • Mantra Aqua Resort
  • Mantra Aqua Resort Nelson Bay
  • Mantra Aqua Hotel Nelson Bay
  • Mantra Aqua Nelson Bay, Port Stephens
  • Mantra Aqua Resort
  • Mantra Nelson Bay Apartment
  • Mantra Nelson Bay Nelson Bay
  • Mantra Nelson Bay Apartment Nelson Bay

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.