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4.4 out of 5

"Walk to everything we needed. Very helpful staff. " More

By a verified traveller on Mon 28 Jun 2021

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Hotel Description

A luxury stay in Nelson Bay awaits you at Mantra Nelson Bay. Within steps you'll find Nelson Bay Golf Club and d'Albora Marinas Nelson Bay within a 10-minute stroll. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A dining area, a DVD player, and a coffee/tea maker are also available. Limited housekeeping is available.

Enjoy the fitness center and spa tub. Other amenities include free WiFi in public areas and laundry facilities.

Sights within a 20-minute walk of this 4.5-star Nelson Bay property include Fly Point Marine Reserve and Dutchmans Beach.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$240* Per night/room 5 Oct. - 6 Oct.

Standard Apartment, 2 Bedrooms, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Deluxe Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Standard Apartment, 3 Bedrooms, Resort View

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Mantra Nelson Bay ratings based on 719 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Nelson Bay

Everyone (287) Couples (110) Family (311)
5 out of 5

Posted by on 9 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by Leanne

5/5- can't beat that, thanks so much! All the best, Leanne

5 out of 5
Walk to everything we needed. Very helpful staff.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

12 Jul. 2021 by Leanne

Thank you for acknowledging our lovely team, and for choosing Mantra Nelson Bay. Visit again won't you? Kind regards, Leanne

3 out of 5
The cleanliness could definitely be improved, particularly the bathrooms.

Posted by on 25 Jun. 2021

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Comment from Hotel Management

12 Jul. 2021 by Leanne

Many thanks for providing feedback on your recent stay. It most certainly has been actioned. Kind regards, Leanne

4 out of 5
The receptionist was very helpful and patient. She assisted us to upgrade to a brighter and larger apartment.

Posted by on 7 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Leanne

Delighted to hear that you had a great experience with us. We'll hope to welcome you at another time soon, Leanne

5 out of 5
Loved the convenience of the location. Great for family trip.

Posted by on 6 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Leanne

We do love our Mantra Nelson Bay families, thank you for choosing us for your Port Stephens getaway! Kind regards, Leanne

5 out of 5
staff was welcoming .enjoyed our stay. would book it again..

Posted by on 5 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Leanne

Fantastic to hear, thank you! It will be our pleasure to welcome you again. Kind regards, Leanne

4 out of 5
Location to town facilities is excellent.

Posted by on 2 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Leanne

We love our corner of paradise too! Thank you for sharing your experience with us. Kind regards, Leanne

4 out of 5
Our room was a great size, kitchen was great, the 2 bathrooms were big size, lounges were comfy , we had a pool view which was really nice at night, location was good, only negative was the spa wasn't bubbling the first day and check in time is 3pm, the ladies at reception were friendly and helpful, Gave us a call soon as the room was ready N we were able to check in at 2

Posted by on 24 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Leanne

Wonderful to hear that you enjoyed your time with us. Visit again won't you? Kind regards, Leanne

5 out of 5

Posted by on 19 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Leanne

Love it when we tick all the boxes... many thanks, Leanne

5 out of 5
Walking distance to everything! Happy safe environment.

Posted by on 16 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Leanne

Happy guests is the goal! Many thanks, Leanne

Property Features

Mantra Nelson Bay offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Nelson Bay. This 4.5-star Nelson Bay apartment is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Mantra Nelson Bay offers 110 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Nelson Bay apartment provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to 4 PM on public holidays.

Guests arriving after reception hours must call the morning of their arrival to receive check-in instructions.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 60.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Mantra
  • Aqua Mantra Resort
  • Mantra Aqua
  • Mantra Aqua Nelson Bay
  • Mantra Aqua Resort
  • Mantra Aqua Resort Nelson Bay
  • Mantra Aqua Hotel Nelson Bay
  • Mantra Aqua Nelson Bay, Port Stephens
  • Mantra Aqua Resort
  • Mantra Nelson Bay Apartment
  • Mantra Nelson Bay Nelson Bay
  • Mantra Nelson Bay Apartment Nelson Bay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.