For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Oaks Nelson Bay Lure Suites puts you in the heart of Nelson Bay, within just a 10-minute stroll of Nelson Bay Golf Club and d'Albora Marinas Nelson Bay. Highlights at this hotel include an outdoor swimming pool and free self parking.
You can enjoy flat-screen TVs with DVD players, and all 52 soundproofed rooms feature sitting areas, WiFi, and hair dryers. In-room dining is easy with amenities like refrigerators and microwaves. Phones, irons/ironing boards, and desks are also available. Weekly housekeeping is available.
This business-friendly hotel offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Additionally, you'll find wired Internet in public areas, a kids' swimming pool, and laundry facilities.
Sights within a 20-minute walk of this 4-star Nelson Bay hotel include Dutchmans Beach and Tomaree National Park.
Great location the rooms were clean and the beds were very comfortable
Posted by Cara on 28 Nov. 2021
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5 out of 5
Excellent staff and top cleanliness
Posted by Janice on 12 Nov. 2021
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5 out of 5
The room was spacious and clean. Very happy with our stay in the two bedroom apartment. Kids had their own space and so did we. Really enjoyed our stay.
Posted by Pieta on 4 Nov. 2021
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5 out of 5
The reception was great. The views from the room were amazing.
Posted by a verified traveller on 28 Jun. 2021
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Comment from Hotel Management
29 Jun. 2021
by Carole - Front Office
We very much appreciate your comments regarding your stay at Oaks Lure.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We do hope to see you back in the near future
4 out of 5
Liked how spacious the 2 bedroom was. Good location. Only issue was the street facing my bedroom was very noisy with workmen starting trucks at 6:40am. Nice bathrooms.
Posted by a verified traveller on 23 Jun. 2021
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Comment from Hotel Management
29 Jun. 2021
by Carole - Front Office
We very much appreciate your comments regarding your stay at Oaks Lure.
It is always a pleasure to receive positive feedback. I'm sorry to hear about the noisy trucks. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We do hope to see you back in the near future
4 out of 5
The adjoining room had a large gap under the door and the guests next door were quite loud. I had to put pillows along the gap to sleep.
Posted by a verified traveller on 16 Jun. 2021
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Comment from Hotel Management
29 Jun. 2021
by Carole Front Office
Thank you for taking the time to share your experience with us, its comments like these that help us improve the services we can offer at the hotel
I apologise for maintenance issue in regards to the large gap under the door. I have passed your comments onto our Maintenance manager to look into the matter.
Once again thank for your time.
4 out of 5
The location was ideal considering how close we were to the main strip in Nelson Bay. The facilities were good but not great considering we hired the two bedroom option with our young children accompany us on the trip. It would have been ideal if we had a washing machine to freshen up the towels and clothing. The only main "dislike" was the showers releasing water onto the main bathroom floor which is an obvious hazzard with little kids. That ia definitely something that should be addressed. Overall, our stay was comfortable and would recommend it to others as well as consider it for future stays in such a beautiful part of NSW!
Posted by a verified traveller on 14 Jun. 2021
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Comment from Hotel Management
29 Jun. 2021
by Carole - Front Office
Thank you for taking the time to share your experience with us, its comments like these that help us improve the services we can offer at the hotel. I am sorry that it was not mentioned that our laundry facilities are located on our lower level of the building.
2 out of 5
Look like it has been party central for years.
Knocked around
Posted by a verified traveller on 6 May 2021
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Comment from Hotel Management
10 May 2021
by FOS
Thank you for taking the time to share your experience with us, its comments like these that help us improve the services we can offer at the Oaks nelson bay Lure Suites
1 out of 5
We had a somewhat horrendous experience and feel very misled by the representation of the hotel on your website.
The photos on the website were nothing like the room we had, we were given an “adjoining room” which we didn’t request, which meant it had a locked door to another room. We cld hear every word said in the room next door ... babies screaming and parents yelling all night. At one point a mother screaming she would “crush their f’ing head” speaking to a toddler who wouldn’t put a jumper on. We heard every word ... both nights. Had next to no sleep both nights.
We had kids running up and down hallways all of both nights. Spoke to reception and other guests. We had all complained and the reception staff had apologised, said they had had a lot of complaints and would monitor the second night, yet nothing changed on the second night.
Second night I near called the police. It felt like we were in a jail rather than what is quoted on your site as “luxury suites”.
Hair in the shower, mould in the shower, room smelling like bleach ... wasn’t pleasant at all and total waste of time and money going away on our only break from work in the holidays. So many people complaining at reception for the same things. We were relieved to get home today and will never return to the Oaks again. It was disgusting.
Such a huge disappointment, waste of our hard earned money and moreso precious time as I don’t often get a chance to get away from work.
Posted by a verified traveller on 12 Apr. 2021
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Comment from Hotel Management
10 May 2021
by FOS
Thank you for choosing to stay at the Oaks Lure. I am sorry that your experience was such that it prompted you to write a poor review. I assure you that we take this very seriously and myself and the team are disappointed that in this instance we were not able to deliver the exemplary service for which we pride ourselves on.
I have discussed your comments with our housekeeping manager, and we are in the process of delivering further training to the housekeepers that cleaned your room to ensure that this is not repeated in the future.
Thank you again for taking the time to raise your concerns with us & I am truly sorry that you did not have an exceptional experience.
2 out of 5
Facilities essentially make it a share unit location. IT IS NOT A HOTEL. Other guests also approached us to ask if we were as equally surprised at how average it was, and we were...
Posted by a verified traveller on 7 Apr. 2021
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Comment from Hotel Management
11 Apr. 2021
by Front Office Supervisor
Thank you for taking the time to share your experience with us, its comments like these that help us improve the services we can offer at the resort.
Oaks Nelson Bay Lure Suites offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at the business-friendly Oaks Nelson Bay Lure Suites. Free self parking is available. This 4-star Nelson Bay hotel is smoke free.
1 building
52 guestrooms or units
Dry cleaning
Self-service laundry
Front desk (limited hours)
Tour and ticket information
BBQ grill(s)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Laundry facilities
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, Wired internet access - surcharge
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Oaks Nelson Bay Lure Suites offers 52 air-conditioned accommodations with DVD players and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Nelson Bay hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
Sitting area
Flat-screen television
DVD player
Refrigerator
Microwave
Electric kettle
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 5:00 PM
Special check-in instructions:
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9:00 AM - 5:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 49.0 per night.
Cribs (infant beds) are available for AUD 20.0 per night.
Pet Policy
No pets allowed
Policies
All apartment rooms are accessible by internal staircase on entry.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 16
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 149 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: AUD 18.00 per stay (rates may vary)
Fee for wireless Internet in public areas: AUD 18.0 per hour (rates may vary)
Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
Weekly housekeeping provided; fees apply for additional cleaning
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 49.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Oaks Lure
Oaks Lure Apartment
Oaks Lure Apartment Nelson Bay
Oaks Lure Nelson Bay
Oaks Lure Hotel Nelson Bay
Oaks Lure Nelson Bay, Port Stephens
Oaks Lure
Oaks Nelson Lure Suites Nelson
Oaks Nelson Bay Lure Suites Hotel
Oaks Nelson Bay Lure Suites Nelson Bay
Oaks Nelson Bay Lure Suites Hotel Nelson Bay
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently asked questions
Oaks Nelson Bay Lure Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Oaks Nelson Bay Lure Suites requires guests to provide COVID-related documentation at check-in, and uses enhanced cleaning measures.
Yep, Oaks Nelson Bay Lure Suites has a free self car park.
Yep, Oaks Nelson Bay Lure Suites is a short 18-minute walk from Dutchmans Beach. Fun beach activities include boogie boarding and parasailing.
Oaks Nelson Bay Lure Suites has an outdoor pool and a kids' pool.
You bet! With amenities like a kids' pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Oaks Nelson Bay Lure Suites is a hit with families.
No, Oaks Nelson Bay Lure Suites does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
No, pets are not allowed.
There isn't one on site, but Nelson Bay Golf Club is a short 8-minute walk away.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
