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4.5 out of 5

"I was disappointed that there were no cups other than disposable for tea or coffee for a cuppa we have been to other accommodation during the covid pe ... " More

By a verified traveller on Fri 22 Jan 2021

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Hotel Description

At Mercure Newcastle Airport you'll be within a 15-minute walk of Tilligerry State Conservation Area and 3.1 km (2 mi) from Hunter Wetlands Centre. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

TVs with cable channels are featured in all 95 soundproofed rooms, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, safes, hair dryers, and phones are available.

The brasserie, MACH ONE, is open for breakfast, brunch, and dinner. 1119 square feet (104 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 30-minute drive of this 3.5-star Williamtown hotel include University of Newcastle and John Hunter Hospital.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$154* Per night/room 28 Mar. - 29 Mar.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Newcastle Airport ratings based on 165 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Newcastle Airport

Everyone (127) Business (1) Couples (11) Family (25)
4 out of 5
I was disappointed that there were no cups other than disposable for tea or coffee for a cuppa we have been to other accommodation during the covid period and have always been provided with them as well as milk we travelled 5hrs and was keen for a cuppa and rest before venturing out Staff were very friendly and helpful very impressed

Posted by on 22 Jan. 2021

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Comment from Hotel Management

22 Jan. 2021 by Mercure Newcastle Airport

Thank you for your review

4 out of 5
Clean, quiet rooms. Restaurant food good, staff average. convenient location

Posted by on 24 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Mercure Newcastle Airport

Thank you very much for your Review!

5 out of 5
Modern facilities, lovely staff and excellent food.

Posted by , from Goulburn NSW on 22 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Mercure Newcastle Airport

Thank you very much for your 5 out of 5 Review!

5 out of 5
very friendly lovely resturant niced rooms close to the airport and they take yoiu to the terminal in their bus

Posted by , from SCONE on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Mercure Newcastle Airport

Thank you very much for your 5 out of 5 Review Tracy!

4 out of 5

Posted by on 30 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Mercure Newcastle Airport

Thank you for your review

5 out of 5
Overall good experience. Will come back and recommend friends

Posted by on 26 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Mercure Newcastle Airport

Thank you for your 5 out of 5 stars review!

5 out of 5
Location. Had an early flight. Very clean. Very quiet.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Mercure Newcastle Airport

Thank you for your 5 out of 5 Review!

4 out of 5
Convenient to the airport especially for an early morning flight

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Mercure Newcastle Airport

Thank you for your review

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Mercure Newcastle Airport

Thank you for your review!

5 out of 5
Perfect travelling on my own. Kind welcome at reception and great shuttle service

Posted by on 29 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Mercure Newcastle Airport

Thank you very much for your 5 out of 5 Review!

About the Mercure Newcastle Airport

Location 2 Williamtown Drive, Williamtown, NSW 2318

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 1119 square feet (104 square meters) and includes a conference center. The business-friendly Mercure Newcastle Airport also features a 24-hour fitness center, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Williamtown hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Newcastle Airport offers 95 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Williamtown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

MACH ONE - This brasserie serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28 for adults and AUD 28 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Newcastle Airport Hotel Williamtown
  • Mercure Newcastle Airport Hotel
  • Mercure Newcastle Airport Williamtown
  • Mercure Newcastle Airport
  • Mercure Newcastle Williamtown
  • Mercure Newcastle Airport Hotel
  • Mercure Newcastle Airport Williamtown
  • Mercure Newcastle Airport Hotel Williamtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.