"Love the auto check in and ambients the furnishings and style create. Clean and simple to get in and out. Close to amenities. " More
This pet-friendly motel offers free WiFi in public areas, a business center, and a library. Added amenities include a snack bar/deli and laundry facilities. Each morning to-go breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as an off-leash area. There's also the convenience of free self parking.
In proximity to this 3-star Sanctuary Point motel you'll find Jervis Bay.
26 Mar. 2024 by Bay and Basin Management
Thank you so much Nikola. We are so happy you enjoyed your stay and the local amenities. We look forward to you visiting again!
12 Mar. 2024 by Bay and Basin Management
Thank you Maria. We are so happy you enjoyed our central location!
22 Feb. 2024 by Bay and Basin Management
Thanks so much Linda. We look forward to you staying with us again. Best wishes for your 2024 travels!
31 Jan. 2024 by Bay and Basin Management
Thank you so much. We are happy you enjoyed our location. There is a lot to see and do!
31 Jan. 2024 by Bay and Basin Management
Thank you so much. We appreciate your feedback!
31 Jan. 2024 by Bay and Basin Management
Hi Amanda thanks so much for your lovely review. We look forward to you staying with us again!
14 Dec. 2023 by Bay and Basin Management
Dear Hilton we have been in contact by phone, text message and via our platforms. As we received a stream of messages to our mobile contact number from you after hours we made the reasonable request to continue correspondence via the expedia platform. We answer many calls each day and of course could not operate a business without taking calls. Rather than continuing communication through the booking message centre to work together to understand your concerns you have attempted to damage our business by leaving unpleasant and personal reviews. As stated previously you contacted us demanding a refund 4 days after leaving and sent images of a room that had clearly been used. We have investigated to the best of ability but are perplexed as to why you did not call us on the evening of your stay with concerns rather than setting up with a blow up mattress. We always do our best to resolve any concerns WHILE guests are staying to ensure the best experience. We do encourage you to contact your accommodation provider while staying to ensure your best experience when travelling next time.
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. A library, tour/ticket assistance, and a garden are also featured at Bay and Basin. Free self parking is available. This 3-star Sanctuary Point motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Bay and Basin offers 8 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Guests have access to shared bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 10:00 AM.
Special check-in instructions:
The front desk is open daily from 2 PM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 2 PM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.