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4.5 out of 5

"Handy location to shops, beach, entertainment. " More

By a verified traveller on Fri 09 Apr 2021

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Hotel Description

Bay and Basin places you steps from Saint Georges Basin Country Club and within a 15-minute stroll of Paradise Beach Reserve. Highlights at this motel include free in-room WiFi.

All 8 rooms feature flat-screen TVs, coffee/tea makers, and hair dryers. Refrigerators and microwaves make in-room dining convenient. Premium bedding and free toiletries are nice touches to enhance your stay.

This business-friendly motel offers free WiFi in public areas, express check-out, and a banquet hall. Additionally, you'll find a snack bar/deli. Each morning to-go breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3-star Sanctuary Point motel include Vincentia Marketplace and Vincentia Shopping Village.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 18 May - 19 May

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bay and Basin ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay and Basin

Everyone (7) Couples (1) Family (5)
5 out of 5
Handy location to shops, beach, entertainment.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

4 May 2021 by Bay & Basin

Thank you so much for your review. We put our heart into everything we do and our ratings mean a lot to us. We look forward to seeing you again!

5 out of 5
Well maintained. Pleasant stay. Close to amenities.

Posted by , from NSW on 29 Jan. 2021

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Comment from Hotel Management

29 Jan. 2021 by Bay & Basin

Thank you so much. We are so happy you enjoyed your stay.

5 out of 5
Clean and comfortable hotel in convenient location, close to shops and beach.

Posted by on 23 Jan. 2021

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Comment from Hotel Management

29 Jan. 2021 by Bay & Basin

Thanks so much for taking the time to review your stay with us!

5 out of 5
Convenient and relaxed. Quite central to good beaches and attractions and walking distance to supermarket.

Posted by on 18 Jan. 2021

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Comment from Hotel Management

22 Jan. 2021 by Bay & Basin

Thanks so much! We are so happy you made the most of our location.

5 out of 5
Quirky clean and had everything required for an overnight stay

Posted by , from Wollongong on 30 Nov. 2020

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Comment from Hotel Management

12 Dec. 2020 by Bay & Basin

Hi Jo thank you for taking the time to review our venue. Yes we delight in the quirks too :) We are happy your where pleased with your stay!

4 out of 5
Quick 100/40 NBN Internet, with good wifi coverage. Place could do with a freshen up. Very close to shops and the sports club. Overall it had clean comfy bed, hot shower and met my expectations.

Posted by , from Sydney on 20 Nov. 2020

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Comment from Hotel Management

28 Nov. 2020 by Bay & Basin

Hello and thank you for your feedback. We are continuously improving and hopefully all the behind the scenes work will start to reflect in what you can see very soon. We look forward to seeing you again.

5 out of 5
Although the property is undergoing renovations our rooms were very clean, the beds comfy and staff very friendly and helpful. A nice touch was the little presents outside our doors on Christmas morning. We can't wait for the dining room to reopen. We will definetly be staying here again

Posted by on 28 Dec. 2019

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Comment from Hotel Management

14 Jan. 2020 by Bay & Basin

Thank you so much. We are looking forward to 2020 unfolding and also love to see our returning guests.

5 out of 5

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Bay and Basin

Thank you for taking the time to make a review. We are happy you enjoyed your stay.

5 out of 5

Posted by on 28 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Bay and Basin

Thank you for taking the time to make a review. We are happy you enjoyed your stay.

4 out of 5
Location is very peaceful and secure. located near shops and restaurants. Unfortunately the bar a restaurant shown on the website were closed.

Posted by on 27 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by Guest Relations

We are making improvements as quickly as possible and will update information regarding the bar and restaurant. Thank you for your review.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Free self parking is available.

  • 8 guestrooms or units
  • 2 levels
  • Deli
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bay and Basin offers 8 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 2 PM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2 PM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Pet Policy

  • Pets: AUD 30 per pet, per stay
  • Maximum 2 per room
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 14 per person (approximately)
  • Pet fee: AUD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay n Basin Lodge Sanctuary Point
  • Bay n Basin Sanctuary Point
  • Bay n Basin
  • Bay n Basin Lodge
  • Bay and Basin Motel
  • Bay and Basin Sanctuary Point
  • Bay and Basin Motel Sanctuary Point

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.