Blue Heron Motel

3.5-star property
2323 Gold Coast Highway, Mermaid Beach, QLD 1800 796 370
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3.9 out of 5
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See all 78 Wotif Reviews

"Another bedside with lamp would have been good for us readers. Otherwise great stay..thank you " More

By a verified traveller on Mon 16 Apr 2018

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Hotel Description

At Blue Heron Motel you'll be 3.1 km (1.9 mi) from The Star Gold Coast and 4.2 km (2.6 mi) from Surfers Paradise Beach. Highlights at this beach motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy LCD TVs with digital channels, and all 14 rooms feature espresso makers, free newspapers and free bottled water. Fridges and microwaves make in-room dining convenient. Pillowtop beds and premium bedding welcome you to a good night's rest. Ceiling fans and hairdryers are also available.

This smoke-free motel offers free WiFi in public areas, a garden and barbecues. Added amenities include laundry facilities, a picnic area and free newspapers in the lobby. Continental breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Mermaid Beach motel include Cavill Avenue and Ripley's Believe It or Not.

Deluxe Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$126 per night

Family Room, Non Smoking, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Twin Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Blue Heron Motel ratings based on 78 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Blue Heron Motel

Everyone (53) Couples (21) Family (4)
5 out of 5
A great place to stay on the Gold Coast. Lovely meeting the owners who have recently renovated and reopened the motel. The rooms are basic but very clean, well furnished with comfy beds! We met a local who said it was the nicest motel on the highway! Highly recommend

Posted by on 23 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by Karl

Thank you very much for your kind words. Hope to see you again soon. Kind Regards Karl

4 out of 5
Another bedside with lamp would have been good for us readers. Otherwise great stay..thank you

Posted by on 16 Apr. 2018

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5 out of 5

Nice place next to the beach and not expensive.

Nice place to stay on the journey to Gold Coast. The hotel is extremely near to the beach within only 5min walk. We arrived late but still managed to check in. The staff is friendly. Although the facility is not so up to date, but the room is clean. The A/C is powerful. Water is hot.

Posted by on 18 Feb. 2018

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1 out of 5

felt every spring

Pros: nothing
Cons: Everything
Location: close walk to the beach.....only positive
The room was full of mouldy wood frames. The mattresses were TERRIBLE, could feel every spring through to the back. You would move your toe and the entire bed would shake. It was old, and disgusting. The pool was green. I know we got a deal and it is a "cheaper" motel. Still paid $100 for the night, sooooooo unhappy.

Posted by , from Brisbane on 9 Nov. 2017

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2 out of 5

You get what you pay for

Cons: Clean bedspreads, thicker walls or soundproofing. having shampoo conditioner and teaspoons in room.
Was terribly dissapointed. The road was noisy. The walls were thin you could hear people sneezing and yahooing on the other rooms. There were no teaspoons and no shampoo or conditioner which we needed. The bedspreads were stained. I would never stay here again and suggest you pay the extra money to stay somewhere else. I don't like to give bad reviews but this one is warranted.

Posted by on 2 Oct. 2017

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1 out of 5

Good location. That's jt

Our room had no remotes for the air con or the disconnected 'Foxtel' box. When having a shower the water started coming up the drain in the bathroom and started flooding the bathroom with grey water. It was revolting. I am so glad I decided to let my daughter stay at her clean grandparents house instead of this germ infested place. I wish we stayed there instead of here. Do not stay here. It should honestly be shut down until fully inspected. It is not normal to have grey water comes up through the train near the toilet and start flooding the bathroom!! There are better places on the Gold Coast. It was not worth $300!!!

Posted by , from Victoria, Australia. on 1 Oct. 2017

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2 out of 5

Giving a 2 star rating is a bit of a stretch

No aircon remote - had to go ask for one Foxtel box removed - didn't realise until reception closed Room smelt terrible Precious occuoants rubbish on top of wardrobe Shower covered in mould Hairs on pillows - unsure where they came from. We lined the pillows with our towels and were too scared to sleep in the sheets. Lucky we only used the room for a night, would never come back.

Posted by on 21 Aug. 2017

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1 out of 5

Very dissatisfied.

Pros: Nothing
Cons: Everything
Location: One block from beach, but very noisy due to being on main RD.
We were very disappointed with the rooms. The air conditioner was in poor condition and it was in the bathroom, the shower curtain was covered in mould, the TV remote was held together with tape, the cupboard that was to put our clothes in was badly damaged and the shelves were falling in pieces on the floor, behind the beds were holes in the wall , the toilet don't flush properly and the fridge was covered in rust and kitchen bench coming apart.

Posted by , from N.S.W on 14 Apr. 2017

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1 out of 5

Room that has to be open while sleeping

I booked an air conditioned room online and was give a room with a portable aircon, when we turned it on the room was very hot, we were told we have to leave the door open so we can pit the backside of the aircon outside and just leave the door open through our the night. We were furious and immediately asked for a refund, at first they offered a small fan. But NO, who will sleep in a room with a door open in a place you're not familiar with? I won't!

Posted by , from C on 19 Feb. 2017

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1 out of 5

Nowhere near as nice as the pictures

Pros: It was at least close to the beach.
Cons: Replace old equipment, get a bigger fridge, clean the pool.
Location: Close to the beach, close to most things in Mermaid Beach
I thought it looked halfway decent from the pictures on Wotif, but it was pretty shabby. The pool was dirty, the fridge was tiny and had rust all over it, the place smelled and the staff ignored me when I said hello to them.

Posted by , from Brisbane on 19 Jan. 2017

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About the Blue Heron Motel

Location 2323 Gold Coast Highway, Mermaid Beach, QLD 4218

Property Features

As a guest of Blue Heron Motel, you'll find an outdoor pool, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. Blue Heron Motel also features a garden, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This 3.5-star Mermaid Beach motel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (16.1 km / 10 mi)
  • Train station: Varsity Lakes Station (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Blue Heron Motel offers 14 forms of air-conditioned accommodation with espresso makers and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower and a hairdryer. This Mermaid Beach motel provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Fridge
  • Microwave
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM.
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 8 per person (approximately)
  • Late check-out fee: AUD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Blue Motel Mermaid Beach
  • Ocean Blue Motel
  • Ocean Blue Mermaid Beach
  • Ocean Blue Motel Gold Coast/Mermaid Beach, Australia
  • Blue Heron Motel Mermaid Beach
  • Blue Heron Mermaid Beach