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4.9 out of 5

"For a small, older style accommodation, it has been tastefully renovated with beautiful finishes and a comfortable bed. The place was full but we did ... " More

By a verified traveller on Sun 12 Jun 2022

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Hotel Description

At Blue Heron Motel, you'll be 4.2 km (2.6 mi) from Surfers Paradise Beach and 6.3 km (3.9 mi) from Cavill Avenue. Highlights at this beach motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 3.5-star Mermaid Beach motel include Ripley's Believe It or Not and Currumbin Wildlife Sanctuary.

Deluxe Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123* Per night/room 17 Jul. - 18 Jul.

Family Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Twin Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Blue Heron Motel ratings based on 78 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Blue Heron Motel

Everyone (24) Couples (26) Family (30)
5 out of 5
For a small, older style accommodation, it has been tastefully renovated with beautiful finishes and a comfortable bed. The place was full but we did not hear any noise from other travellers. We received a call asking us our expected arrival time. Our flight had been delayed so we were possibly not going to meet the 6pm check in time. The manager sent us details to access our room key which was very easy to understand. A perfect stay. Thanks!

Posted by on 12 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Blue Heron Team

Thank you Tracey for your 5 star rating and review. We thoroughly appreciate your feedback and we look forward to welcoming you again sometime. Thanks Caroline

5 out of 5
A great place to stay - lovely atmosphere.

Posted by on 11 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Blue Heron Team

Thanks Dr Paula Jane, we thoroughly enjoyed having you stay with us.

5 out of 5
Very clean & modern. Excellent service.

Posted by on 29 May 2022

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Comment from Hotel Management

13 Jun. 2022 by Blue Heron Team

Thanks Joe-Janean for being a wonderful guest, We appreciate your 5 star rating and review. Caroline

4 out of 5
Easy and convenient, very clean!

Posted by on 12 May 2022

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Comment from Hotel Management

12 May 2022 by Blue Heron Team

Thanks Jessica, We look forward to welcoming you again sometime

4 out of 5
The Blue Heron is a fabulous property! We loved our stay however we would have loved a proper Bath Mat in the bathroom. BTW the bathroom is stunning.

Posted by on 27 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Blue Heron Team

Hi Michael, it was lovely having you stay with us. Our bath mat towels are provided by the professional linen company. Do you think we require something else? Thanks for your review.

5 out of 5
Everything was very clean. The beds were very comfortable and plenty of towels were provided. There was a coffee machine and pods, kettle, iron, bar fridge etc. It was a safe location and a quick walk to the beach and nearby restaurants. The host was extremely helpful and always responded promptly.

Posted by on 23 Apr. 2022

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Comment from Hotel Management

8 May 2022 by Blue Heron Team

Thank you Joanne, We look forward to welcoming you back sometime soon. Caroline

5 out of 5
The property is a little hidden gem , great location ,ten out of ten for cleanliness ,plenty of options to eat ,lovely pool side ,couldn't of been happier except for the cow at reception ,both booking in and door shut to check out she was insistent on doing it online ,I am old fashioned and like service

Posted by on 22 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Blue Heron Motel

Thank you Anthony for your 10/10 review. We are so pleased that you enjoyed our stay, location & cleanliness. We offer both face to face or contactless check-in & check-outs. When not in the office, away from the property, assisting another guest or after hours our reception door remains closed with a doorbell to press for assistance at anytime. That really isn't a polite or appropriate comment to write about the employee doing her job. Thank you again for your feedback. Regards, Blue Heron Thank

5 out of 5
The Motel was very clean and the staff were very helpful and accomodating.

Posted by on 27 Feb. 2022

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Comment from Hotel Management

17 Mar. 2022 by Blue Heron Team

Thank you for your 5/5 review! We are so pleased that you enjoyed your stay & we hope to see you again soon! Warm Regards, Blue Heron Team

5 out of 5
Nice room in great condition. Convenient location Friendly Staff

Posted by on 20 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Blue Heron Team

Thank you for your 5/5 star review! We are so pleased that you enjoyed your stay with us. Positive feedback motivates us to keep striving to create an enjoyable stay for all of our guests and on a personal level it's a wonderful feeling to know that we created a pleasant stay for a valued guest like yourself. We hope that you will come back and visit us again soon when next on the Gold Coast. Warm Regards, The Blue Heron Team

5 out of 5
*

Posted by on 17 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Blue Heron Team

Thank you for your 5/5 star review!

Property Features

As a guest of Blue Heron Motel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Blue Heron Motel also features barbecue grills, a garden, and a picnic area. Self parking is free. This 3.5-star Gold Coast motel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Varsity Lakes Station (9.4 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Blue Heron Motel offers 14 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels and Netflix. Additionally, rooms include complimentary newspapers and complimentary bottled water.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Blue Heron Motel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Blue Mermaid Beach
  • Ocean Blue Motel
  • Ocean Blue Motel Mermaid Beach
  • Blue Heron Motel Mermaid Beach
  • Blue Heron Mermaid Beach
  • Blue Heron Motel Motel
  • Blue Heron Motel Mermaid Beach
  • Blue Heron Motel Motel Mermaid Beach

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.