4.1 out of 5

"Poor lighting in living room. Broken light in kitchen. No onsite parking with the only option of valet parking with a surcharge of $15 a night. Our ba ... " More

By a verified traveller on Thu 01 Mar 2018

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Hotel Description

A family-friendly stay in Surfers Paradise awaits you at Alpha Sovereign Hotel. Within a 20-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a spa tub.

You can enjoy free WiFi, flat-screen TVs, and free newspapers, featured in all 180 rooms. Refrigerators, hairdryers, and phones are also available.

The restaurant, Flavours, is open for breakfast and dinner. Enjoy the fitness centre, sauna, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/café, and spa services. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of car rentals on site.

Within a 20-minute drive of this 4-star Surfers Paradise hotel, attractions include Sea World and Wet'n'Wild Gold Coast.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$105 per night

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Alpha Sovereign Hotel ratings based on 989 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
1 out of 5

Not clean

No cleaners attended ran out of towels and toiletries. Breakfast was poor. So many Asians stayed who coughed over the food and pushed us out of the way. Internet kept cutting out.

Posted by , from Brisbane on 2 Mar 2018

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3 out of 5

OK hotel in good location

Poor lighting in living room. Broken light in kitchen. No onsite parking with the only option of valet parking with a surcharge of $15 a night. Our baby found coins and rubber bands down the side of the couch - wasn't expecting to find those choking hazards within 2 minutes of being in the room. Fold out lounge/bed was saggy, uncomfortable and belonged in the trash - not even able to be slept on. Room smelt a bit musty - like wet or dirty carpet. Overall our room was a bit rundown and in need of a little TLC and a thorough basic clean. Breakfast was included in our booking and there was a good buffet style selection - all the things you'd expect like bacon, eggs, pancakes, cereal etc.

Posted by , from Brisbane on 1 Mar 2018

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5 out of 5

Close to all shops and entertainment.

Me and my husband's stay was excellent and we will definitely be staying here again and we will be bringing our children with us the staff were so nice and professional the buffet breakfast was very nice and the facilities were very good the room was clean and comfortable and we walked into surfers it took 10 minutes.

Posted by , from maroochydore on 26 Feb 2018

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2 out of 5


We were checked into someone elses room si walked in on them when we finally made it to our room half an hour later the room was so run down it was not funny. While sitting on the lounge a picture fell off the wall and hit me in the head. We rang down to the lobby and they sent up the maintenance man to put it back up who then turned around and said pictures dont just fall off walls and walked out not one person checked to see if i was ok. The parking at $15 per night is not on should be included in the room price, and then a bond ontop of the room. I spoke to the manager later on as we didnt want to stay any longer then we had to, she was very sorry and waved our parking fee and offered a free nights stay so will give it one more go.

Posted by , from pimpama on 20 Feb 2018

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5 out of 5

Ticks all boxes

Our room was much bigger than expected with an incredible view. Pool was scenic and relaxing and buffet breakfast a great way to start the day. All round great stay. I will return next time!

Posted by , from sydney on 17 Feb 2018

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2 out of 5

Budget Hotel

Cons: To give the hotel a nicer feel to match the price I would improve the restaurant quality and update some of the carpets and room furnishings.
The man who greeted me was slightly rude about the room not being ready (I arrived before 2pm). I didn't push to get the room straight away but he was a bit condescending. Otherwise the staff were helpful, the night receptionists were more friendly. The room was clean and spacious. The furniture was pretty old though and the carpet was musty - it would not suit someone with bad hayfever. The balcony was nice with a view of the street but there was some black water dripping down from the balcony above which we had to avoid. The gym area is nice and functional. We didn't use the pool but it looked nice. The food from room service was poor. It cost $5 to have it brought up so i went down to collect it which was free. The food was average. Breakfast was included in the room but was not pleasing. The was a huge hair in the beans on the first day but the eggs were ok. I was also put off by other guests fingering several pieces of bread before selecting one. Overall it felt messy and unhygienic. It seems as though the hotel caters for a lot of tour groups who arrive at night then leave the next day. It makes the breakfast area very busy and people were generally inconsiderate of others. The location was only 5 min walk from the beach and 15-20 mins walk from the main shopping area. There are not many cafes or other restaurants closer than that if you don't want to eat at the hotel. The hotel restaurant wasn't open for lunch.

Posted by on 13 Feb 2018

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4 out of 5

Massive improvement

My wife and I stayed at this hotel previously under the previous owner and found it suitable However this time the place seemed cleaner more organised you can tell the new ownership is making a difference keep up the good work guys

Posted by , from ipswich on 25 Jan 2018

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3 out of 5

Ok hotel but our room needed some love

Room was clean and tidy. Price in the medium range. I do feel room needed some love though examples sliding bedroom door wouldnt close, toilet leaked, light in bathroom made constant buzz sound when on and shower set bit old shower head and bath tap ran causing less pressure.

Posted by , from victoria on 19 Jan 2018

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4 out of 5

Great spot but tired

Pros: Staff and cleanliness.
Cons: As above needs a little refurbishment.
Location: Location great in the middle of everything
I have been staying at this hotel for years and it is really in a great location but is looking a little tired. all it needs is a little TLC to bring it back to where it used to be. All the staff we dealt with were fantastic and couldn't be more helpful. I will stay there again no problems.

Posted by , from Sydney on 15 Jan 2018

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3 out of 5


Internet service is not good. No cleaning was done during our 5 nights stay.

Posted by on 12 Jan 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. Alpha Sovereign Hotel offers its guests an outdoor pool, a kid's pool, a spa tub, and a sauna. A fitness centre, spa services, and a terrace are also featured at the family-friendly Alpha Sovereign Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Surfers Paradise hotel.

  • 180 guestrooms or units
  • 9 levels
  • Built in 1998
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge) , Free parking nearby


  • Airport: Gold Coast, QLD (OOL-Coolangatta) (24.5 km / 15.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Alpha Sovereign Hotel offers 180 forms of air-conditioned accommodation with free newspapers and a hairdryer. Flat-screen televisions are featured in guestrooms. Surfers Paradise's hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Refrigerator
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Flavours – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre. Children aged under 12 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 11 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply



The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness centre access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD19.50 for adults and AUD12.50 for children (approximately)
  • Valet parking fee: AUD15 per night
  • Late check-out fee: AUD50
  • Crib (infant bed) fee: AUD10.0 per day
  • Rollaway bed fee: AUD30.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpha Sovereign Hotel Surfers Paradise
  • Alpha Sovereign Hotel
  • Alpha Sovereign Surfers Paradise
  • Alpha Sovereign
  • Australis Sovereign Surfers Paradise
  • Alpha Sovereign Hotel Gold Coast/Surfers Paradise
  • Australis Sovereign Hotel
  • Surfers Paradise Australis Sovereign

You should know

  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.