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3.7 out of 5

"The location was fine, a short 15 min drive into canberra city centre, although a little isolated. The rooms were spacious enough, but would benefit f ... " More

By a verified traveller on Wed 14 Jul 2021

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Hotel Description

At ibis Styles Canberra Eaglehawk, you'll be 13.1 km (8.2 mi) from Canberra Centre and 13.6 km (8.5 mi) from Australian National University. Highlights at this resort include a restaurant, free self parking, and a bar/lounge.

Free WiFi, TVs, and hair dryers are featured in all 151 rooms. Phones and free toiletries are also available.

The restaurant, Cafe Munch, is open for dinner. Enjoy the 2 outdoor tennis courts, seasonal outdoor swimming pool and pool loungers plus access to a playground. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free parking nearby.

Attractions within a 15-minute drive of this 4-star Sutton resort include Pialligo Estate and Australian War Memorial.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$96* Per night/room 26 Jul. - 27 Jul.

Deluxe Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, Multiple Beds (Dormitory)

Bed Count 7 Twin Beds Maximum Occupancy 7 Max

Room, Multiple Beds (Dormitory)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 6 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

ibis Styles Canberra Eaglehawk ratings based on 516 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Styles Canberra Eaglehawk

Everyone (359) Couples (38) Business (1) Family (96)
3 out of 5
The location was fine, a short 15 min drive into canberra city centre, although a little isolated. The rooms were spacious enough, but would benefit from having a small dining table and some cooking facilities. The kitchenette was limited to one microwave, toaster and kettle with just the one power point. The bathroom had been updated which was nice. There was rubbish overflowing from the bins in the carpark as we arrived and although we left a message for reception this wasn't improved during our 6 night stay.

Posted by on 14 Jul. 2021

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2 out of 5
The room we booked wasn't available, We were given another room with a fold-out bed for our 6 year old but fixing the booking took some time and I missed half of my intellectually disabled son's 21st birthday party... and when we returned after the party, parking was non-existent (we parked in a no parking spot).

Posted by on 29 Jun. 2021

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2 out of 5

Posted by on 17 Jun. 2021

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5 out of 5
Quite

Posted by on 25 May 2021

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Comment from Hotel Management

13 Jun. 2021 by Reservations

Thank you for your feedback, we are pleased you enjoyed your stay.

2 out of 5
Two of the three restaurants were closed. Such a maze to get from the room to the reception, pool or breakfast area, no signage. Rooms outdated. Beds comfortable!

Posted by on 18 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Juliana

Dear Traveler, Thank you for your review, I am sorry to hear the experience you had during your last stay at ibis Styles Canberra Eaglehawk didn't meet your expectations. I will pass your comments to our management team, so we can review our procedures, and improve the quality of our services. Once again, thank you for your feedback. we hope to see you again in the near future. Sincerely, Juliana Mortari

5 out of 5
Great rooms. Stayed here to accompany a child on school camp. Great option - clean and quiet and good service.

Posted by on 14 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Juliana

Dear Traveler, Thank you for your review. I am happy to hear you had a great experience during your last stay at ibis Styles Canberra Eaglehawk. I will pass your compliments to our team members, so they can keep motivated in improving the quality of our services even further. Once again, thank you for your feedback. Sincerely, Juliana Mortari

5 out of 5

Posted by on 13 Apr. 2021

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Comment from Hotel Management

24 Apr. 2021 by Juliana

Dear Traveller, Thank you for your review. I am happy to hear that you had a great experience during your last stay at ibis Styles Canberra Eaglehawk. I will pass your compliments to our team members, so they can keep motivate in improve the quality of our service. Once again, thank you for your feedback. We hope to see you again in the near future. Sincerely, Juliana Mortari

5 out of 5
Buffet breakfast was great.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

12 Apr. 2021 by Juliana

Dear Traveller, Thank you for your review. I am happy to hear you had a great experience during your lasts stay at ibis Styles Canberra Eaglehawk. I will pass your comments to our team members, so we can keep improving the quality of our services. Once again, thank you for your feedback. We hope to see you again in the near future. Sincerely, Juliana Mortari

4 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Juliana

Dear Traveler, Thank you for your review. I am happy to hear you had a good experience during your last stay at ibis Styles Canberra Eaglehawk. I will pass your compliments to our team members, so they can keep motivated in improve the quality of our services. Once again, thank you for your feedback. We hope to see you again in the near future. Sincerely, Juliana Mortari

5 out of 5
Being situated in a natural habitat is very relaxing peace and quiet

Posted by on 8 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by Juliana

Dear Traveler, Thank you for your review. I am happy to hear you had a great experience during your last stay at ibis Styles Canberra Eaglehawk. I will pass your comments to our team members, so the can keep motivated in improve the quality of services even further. Once again, Thank you for the feedback. We hope to see you again in the near future. Sincerely, Juliana Mortari

Property Features

Ibis Styles Canberra Eaglehawk offers its guests outdoor tennis courts and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this resort measures 5382 square feet (500 square meters) and includes a conference center. The eco-friendly ibis Styles Canberra Eaglehawk also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. This 4-star Sutton resort is smoke free.

  • 1 floor
  • 151 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (15.2 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Ibis Styles Canberra Eaglehawk offers 151 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. This Sutton resort provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 60 per accommodation, per stay
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Caters to LGBTQIA guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 60 for adults, AUD 5 and AUD 60 for children (approximately)
  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles Canberra Eaglehawk Hotel Sutton
  • ibis Styles Canberra Eaglehawk Hotel
  • ibis Styles Canberra Eaglehawk Sutton
  • ibis Styles Canberra Eaglehawk
  • Rydges Eagle Hawk Hotel Sutton
  • ibis Styles Canberra Eaglehawk Resort Sutton
  • ibis Styles Canberra Eaglehawk Resort
  • Hotel ibis Styles Canberra Eagle Hawk
  • ibis Styles Canberra Eaglehaw
  • ibis Styles Canberra Eaglehawk Resort
  • ibis Styles Canberra Eaglehawk Sutton
  • ibis Styles Canberra Eaglehawk Resort Sutton

You should know

  • This resort caters to LGBTQ guests.
  • The seasonal pool will open in January and close in January.
  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.