The restaurant, Cafe Munch, is open for dinner. Jolly Brewer is the resort's own bar. Enjoy the 2 outdoor tennis courts, gym and seasonal outdoor swimming pool plus access to a playground. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and litter boxes. There's also the convenience of free parking nearby.
Attractions within a 15-minute drive of this 4-star Sutton resort include Australian National University and Canberra Centre.
20 Mar. 2024 by george
Dear Chris,We are deeply sorry to hear about your experience at our property. We take the safety and comfort of our guests very seriously, and it is concerning to hear that we fell short of your expectations. Please rest assured that we will investigate the issues you have raised and take immediate action to address them.We sincerely apologize for any inconvenience or discomfort this may have caused you. If you would like to discuss your experience further or if there is anything we can do to make it right, please do not hesitate to contact us directly.Best regards,
16 Mar. 2024 by George Wenur
Dear Shaun,Thank you for your positive review! We're delighted to hear that you found our property nice and clean, and that you enjoyed our pool. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad to hear that we met your expectations. We hope to welcome you back again soon!Best regards,George Wenur
16 Mar. 2024 by George Wenur
Dear Kim,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. If there's anything specific you'd like to address or if you have any suggestions for improvement, please feel free to let us know.Best regards,George Wenur
11 Mar. 2024 by George Wenur
Dear Rexine,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our location to be great for your event and that you enjoyed the cleanliness of your room.We apologize for any confusion you experienced in finding your room. We understand that this can be frustrating and will look into ways to make our property easier to navigate.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,George Wenur
29 Feb. 2024 by George Wenur
Dear Belinda,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your room during your stay.We appreciate your comments regarding the paths and cleanliness. Please know that we take these concerns seriously and will address them promptly to ensure a more pleasant experience for our guests in the future.We hope to have the opportunity to welcome you back for an even better stay.Warm regards,George Wenur
17 Feb. 2024 by George Wenur
Dear Kyliw,Thank you for taking the time to share your feedback with us. We're deeply sorry to hear about the issues you experienced during your stay. It's clear that we fell short of providing the standard of accommodation and service that we strive for.We apologize for the inconveniences with the taps in the shower, the broken bed bases, and the presence of possums in the roof. This is certainly not the experience we want for any of our guests. Additionally, we regret any misunderstanding regarding the early check-in fee and the interaction with our staff member. We will address these issues internally to prevent such occurrences in the future.We understand your decision not to stay with us again and respect your choice. We truly appreciate your feedback as it helps us identify areas for improvement. If there's anything else you'd like to share or if you'd like to discuss your experience further, please don't hesitate to contact us directly.Warm regards,George Wenur
7 Feb. 2024 by george Wenur
Dear David,Thank you for sharing your feedback with us regarding your recent stay. We're pleased to hear that you found our property suitable for a quick stopover during your travels. Your comments about the cleanliness of the room and the comfort of the beds are appreciated, and we're glad these aspects met your expectations.We apologize for any inconvenience caused by the slight dank smell in the room. Rest assured, we will address this issue promptly to ensure a more pleasant experience for our future guests.Regarding the dining options, we apologize for the inconvenience caused by their unavailability during your stay. Our Restaurant is open for breakfast 7 days a week from 7am to 10am and Dinner opening is Tuesday to Saturday. We understand the importance of having on-site dining options, and we will look into ways to improve this aspect of our service.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regards,George Wenur
31 Jan. 2024 by George Wenur
Dear Sawudi,Thank you for bringing your concerns to our attention, and we apologize for any inconvenience you experienced during your stay. We take cleanliness very seriously, and your feedback is crucial for us to address and rectify any shortcomings in our services.To assist us in improving, could you please provide more specific details about the cleanliness issues you encountered? This will help us investigate and take the necessary steps to ensure a cleaner and more comfortable environment for our guests.We appreciate your feedback and the opportunity to enhance our services. If you have any additional information or suggestions, please feel free to share them with us.Thank you for choosing our property, and we hope to have the chance to welcome you back in the future for an improved experience.Best regards,George Wenur
31 Jan. 2024 by George Wenur
Dear Allison,Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience you faced during your stay with us.We are sorry to hear about the issue with the fridge in your room. Your comfort is of utmost importance to us, and it's disheartening to learn that we fell short in providing a fully functional appliance. Please know that we are investigating the matter to ensure that this does not happen in the future.We understand the impact this had on your plans, especially during the ACT athletics championships. Your feedback is invaluable, and we appreciate you bringing this matter to our attention.To further address your concerns, we would like to offer our assistance and discuss the specifics of your stay. Please contact our customer service team with your booking details, and we will do our best to rectify the situation and make it right for you.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Best regards,George Wenur
5 Feb. 2024 by George Wenur
Dear Chloe,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments regarding the breakfast variety and the enjoyable pool. It's wonderful to hear that you found the bathroom great and enjoyed the lovely bush surroundings.We appreciate your observation about the staffing, and we'll certainly take that into consideration to enhance our service levels. We're also grateful for your comments about the rooms, and we'll use this feedback to make necessary improvements and ensure our guests have a more enjoyable experience.We're pleased to know that, considering the potential and the price, you would choose to stay with us again. If you have any further insights or if there's anything specific you would like to share, please feel free to contact us. We value your input and hope to welcome you back for another positive experience.Best regards,George Wenur
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Ibis Styles Canberra Eaglehawk offers its guests a seasonal outdoor pool, outdoor tennis courts, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this resort measures 5382 square feet (500 square meters) and includes a conference center. Ibis Styles Canberra Eaglehawk also features tour/ticket assistance, a garden, and a picnic area. Self parking is free. This 4-star Sutton resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Ibis Styles Canberra Eaglehawk offers 151 air-conditioned accommodations with hair dryers and complimentary toiletries. This Sutton resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Jolly Brewer - Onsite bar. Open select days.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.