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 Upper Crystal Creek •1 Room
 Upper Crystal Creek • 1 Room
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Hillcrest Mountain View Retreat

4.5-star property
167 Upper Crystal Creek Road, Upper Crystal Creek, NSW 1800 796 370
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5.0 out of 5
Exceptional!
See all 40 wotif Reviews

"Our stay at Hillcrest was very pleasant, thanks to the polite and accommodating hosts. They made us feel welcome and comfortable throughout our visit. ... " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

A luxury stay in Upper Crystal Creek awaits you at Hillcrest Mountain View Retreat. You'll be 1.6 km (1 mi) from Crystal Creek Miniatures and 5.5 km (3.4 mi) from Numinbah Nature Reserve. Highlights at this B&B include free cooked-to-order breakfast, an outdoor swimming pool, and free self parking.

The bed & breakfast's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served.

In proximity to this 4.5-star Upper Crystal Creek B&B you'll find Springbrook National Park.

Standard Suite, 1 Bedroom, Non Smoking, Balcony (Wolumbin View - B&B)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$181* Per night/room 23 May - 24 May

Standard Suite, 1 Bedroom, Non Smoking, Balcony (Mt Warning View - B&B)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (The Cottage at Hillcrest)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hillcrest Mountain View Retreat ratings based on 40 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hillcrest Mountain View Retreat

Everyone (13) Couples (24) Family (5)
5 out of 5
Our stay at Hillcrest was very pleasant, thanks to the polite and accommodating hosts. They made us feel welcome and comfortable throughout our visit. The home-cooked breakfast was a lovely touch. The quietness of the location was also appreciated, providing a calm and relaxing environment for us to unwind. Overall, Hillcrest offered a nice, peaceful stay with thoughtful touches that made our time there enjoyable.

Posted by on 24 Feb. 2024

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5 out of 5
What fabulous place, beautiful location, quiet country area, we really enjoyed our time. The owners were so friendly and their service was impeccable. You've got to stay here, it's worth it. Richard & Megan

Posted by on 26 Nov. 2023

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5 out of 5
Paul and Craig were very welcoming and the retreat is beautiful.

Posted by on 5 Nov. 2023

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Comment from Hotel Management

17 Nov. 2023 by Craig & Paul

THanks so much Gareth!

5 out of 5
Paul and Craig make you feel totally welcome and fantastic hosts. The property is just a piece of paradise. Food was just exquisite. Great stay

Posted by on 13 Jan. 2023

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Comment from Hotel Management

17 Nov. 2023 by Craig & Paul

Thanks so very much Lee! We really appreciate your feedback : ) AND we responded within the year. How about that?!!! Hope all is well for you.

5 out of 5
Such a wonderful stay. So hospitable with incredible food 😀

Posted by on 1 Jul. 2022

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Comment from Hotel Management

17 Nov. 2023 by Craig & Paul

Awwwww, thanks Rachel! Just discovered your review!! Best Wishes to you!

5 out of 5
Hosts were perfect. Enjoyed our stay. Would recommend to anyone

Posted by on 20 Mar. 2022

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Comment from Hotel Management

17 Nov. 2023 by Craig & Paul

Thanks so much David! Really appreciate it : )

5 out of 5
Very relaxing & the food was outstanding

Posted by on 27 Jul. 2021

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Comment from Hotel Management

17 Nov. 2023 by Craig & Paul

Hooray! And thanks!!

5 out of 5
This property has magnificent views all around. The hosts were very good and the breakfast was fantastic.

Posted by on 2 Apr. 2021

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Comment from Hotel Management

17 Nov. 2023 by Craig & Paul

Thank you so much : )

5 out of 5
From arrival to departure my partner and I had a warm, welcoming and friendly stay. Paul and Craig are exceptional hosts. Phil and I felt very spoilt with both deliciously and very well thought out dinner and breakfast. Craig and Paul expertise and experience shines through, which makes this a very special place. We will be back for dinner for sure.

Posted by , from Currumbin Valley on 5 Jul. 2020

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Comment from Hotel Management

16 Nov. 2023 by Craig & Paul

Hey Luisa & Phil! Better late than never : ). Thanks heaps for your review. Hope you are both well!

5 out of 5
The hosts, Paul and Craig, are an absolute delight! Nothing was too much trouble and they were so easygoing...and funny! Paul's cooking is also divine. The cappuccino creme brulee was to die for! Thank you so much. My daughter and I had a great time and will definitely be back!

Posted by on 13 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Paul

Hi Skye Thanks so much for the wonderful review. look forward to seeing you both again soon :)

About the Hillcrest Mountain View Retreat

Location 167 Upper Crystal Creek Road, Upper Crystal Creek, NSW 2484

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Hillcrest Mountain View Retreat. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Upper Crystal Creek bed & breakfast.

  • 3 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hillcrest Mountain View Retreat offers 3 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. This Upper Crystal Creek bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the bed & breakfast include an outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • No front desk
  • Pets allowed (no fees)
  • UnionPay
  • Host will greet you
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Hillcrest Mountain View Retreat B&B Crystal Creek
  • Hillcrest Mountain View Retreat B&B
  • Hillcrest Mountain View Retreat Crystal Creek
  • Hillcrest Mountain View Retreat
  • Hillcrest Mountain View Retreat B&B Upper Crystal Creek
  • Hillcrest Mountain View Retreat Upper Crystal Creek
  • Hillcrest Mountain Retreat
  • Hillcrest Mountain View Retreat Bed & breakfast
  • Hillcrest Mountain View Retreat Upper Crystal Creek

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.