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4.4 out of 5

"Staff were very helpful with a positive disposition. Efficient early checkin and timely checkout. " More

By a verified traveller on Tue 02 Aug 2022

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Hotel Description

Mercure Albury puts you in the heart of Albury, within just a 10-minute stroll of Albury Library Museum and Murray Art Museum Albury. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, FABRIC Restaurant, is open for breakfast and dinner. FABRIC Bar is the motel's own bar. Enjoy the gym and seasonal outdoor swimming pool. Conference space, a meeting room, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available daily between 7:00 AM and 9 AM. There's also the convenience of RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star Albury motel include Albury Botanic Gardens and Commercial Golf Resort.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145* Per night/room 28 Aug. - 29 Aug.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Albury ratings based on 709 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Albury

Everyone (321) Couples (259) Business (1) Family (125)
3 out of 5
Good

Posted by on 7 Aug. 2022

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Comment from Hotel Management

7 Aug. 2022 by Adrian

Thank you for your feedback. We hope to see you back again soon

4 out of 5
Staff were very helpful with a positive disposition. Efficient early checkin and timely checkout.

Posted by on 2 Aug. 2022

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Comment from Hotel Management

2 Aug. 2022 by Molly

Thank you so much for your wonderful feedback! We are so pleased you enjoyed your stay and our staff thank you for your kind words. We look forward to welcoming you back again soon!

3 out of 5
Rooms where comfortable but bathrooms could do with a makeover

Posted by on 29 Jun. 2022

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Comment from Hotel Management

4 Jul. 2022 by Adrian

Thank you for taking the time to leave your honest feedback. We hope to welcome you back at your next visit to the region

4 out of 5
Nice quiet place rooms could do with a makeover Great for quick stopover

Posted by on 26 Jun. 2022

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Comment from Hotel Management

4 Jul. 2022 by Adrian

Thank you for taking the time to leave your honest feedback. We are pleased you had an enjoyable stay and hope to welcome you back soon

4 out of 5
Very friendly staff. Clean room

Posted by on 15 Jun. 2022

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Comment from Hotel Management

17 Jun. 2022 by Kirstie Reception

Thank you for taking the time to leave your wonderful feedback. We thank you for staying at Mercure Albury.

5 out of 5
Great location, clean and friendly.

Posted by on 28 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Kelsey - Front Office Manager

Good Afternoon Cassie. Thankyou for taking the time to leave such an amazing review. We hope to welcome you back with us soon.

5 out of 5
Friendly staff Great service and dinner Great breakfast

Posted by on 28 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Kelsey - Front Office Manager

Good Evening Mark. Thank you for much for the 5/5 ! We hope to welcome you back another time.

4 out of 5
all nice.

Posted by on 10 May 2022

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Comment from Hotel Management

11 May 2022 by Adrian

Thank you for your review. We are pleased to hear you had a pleasant stay and hope to see you again soon

1 out of 5
The property was close to city Centre and places we want to visit. However staff checked us in without room being ready. There was broken bathroom vanity tap, when to open water lifted the tap and splashing all over the bathroom, so could not use it , reported to front desk early that morning, were told that it will be fixed, came back around lunch time and reported again, retuned in the evening and still was not done, not a word from the management, no apology, very disappointed, left early the next morning.....

Posted by on 8 May 2022

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Comment from Hotel Management

25 May 2022 by Kelsey - Reception Manager

Good Afternoon Slavia. I am so sorry you have had this experience at our hotel. We pride ourselves in guest happiness & i am truly sorry you have left feeling disappointed. I hope you will join us again to redeem ourselves. I wish you a wonderful week ahead.

5 out of 5
The hotel is at a quiet location but still close to the main part of town. The bed is very comfortable, just what we needed for an one night stop over on our way to Sydney.

Posted by on 8 May 2022

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Comment from Hotel Management

11 May 2022 by Adrian

Thank you for taking the time to leave your feedback. We are so pleased to hear you enjoyed your time with us and hope to welcome you back again soon.

Property Features

Mercure Albury offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Mercure Albury. Self parking is free. This 4-star Albury motel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Albury Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Mercure Albury offers 60 accommodations with minibars and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Albury motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9 AM.

FABRIC Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

FABRIC Bar - Onsite bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free: Maximum age 18
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 20.00 for adults and AUD 10.00 for children (approximately)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Olive
  • Quality Hotel Olive Albury
  • Quality Olive Albury
  • Quality Inn Albury
  • Quality Olive
  • Mercure Albury Motel
  • Mercure Albury Motel
  • Mercure Albury Albury
  • Mercure Albury Motel Albury

You should know

  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.