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4.4 out of 5

"Room was awesome. Clean and massive.. only downside was the uncomfortable bed. Could not sleep at all. But dont let that stop you, customer service wa ... " More

By a verified traveller on Sun 12 Jul 2020

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Hotel Description

Mercure Albury puts you in the heart of Albury, within just a 10-minute stroll of Albury Library Museum and Albury Art Gallery. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

LCD TVs with cable channels are featured in all 60 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Phones, irons/ironing boards, and free toiletries are also available.

At the motel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6 AM and 9 AM. There's also the convenience of RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star Albury motel include Albury Botanic Gardens and Hume and Hovell Walking Track Trailhead.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$131* Per night/room 29 Sep. - 30 Sep.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Albury ratings based on 688 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Albury

Everyone (311) Couples (252) Business (1) Family (123)
4 out of 5
Room was awesome. Clean and massive.. only downside was the uncomfortable bed. Could not sleep at all. But dont let that stop you, customer service was awesome and loved everything else

Posted by , from Killara vic on 12 Jul. 2020

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Comment from Hotel Management

2 Aug. 2020 by Meggan G

Gosh - Jason, we are so sorry to hear!! Next time please do let us know so we can organise a super topper. But to hear our lovely team made your stay just makes our day:) We look forward to the opportunity to welcome you back again soon. Until then, please be safe and take care!

5 out of 5
We stayed here for a night and wished we could have stayed longer. The check in was great and no isssues at all. Our room was great. We decided to have dinner in the resturant and the service, food and wine couldn't be faulted. We have stayed in other hotels in Albury but from now on it will be the Mercure for us.

Posted by , from Torquay Vic on 6 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by Meggan G

Awwww Thank you so much Ian for your truly hearwarming review! Means so much to myself and the team! We look forward to welcoming you back to our home again in the near future. Until then, Safest of travels. Warm regards, The Mercure Albury Family

3 out of 5
Good comfortable room Friendly staff Bar and resturant good

Posted by , from Campbelltown on 5 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by Meggan G

Thanks so much John for taking the time to review your recent stay with us:) We would love to know how we can get from 3 star to 5 star? If you would like to chat further please reach out to me - Meggan G General Manager of the Mercure Albury. Hope to chat soon. Until then wishing only the best of future travels. Be well - stay safe. Warm regards, The Mercure Albury Fam

5 out of 5

Posted by on 14 Jun. 2020

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Comment from Hotel Management

27 Jun. 2020 by Meggan and The Mercure Albury Family

Thank you so much for your wonderful review:)

3 out of 5
The hotel was okay but the walls are thin and the lift is old and noisy.

Posted by on 17 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Anita

Thank you for the review. Much appreciated. We will have a look into how this can be improved. Stay safe :) Warm regards, The Mercure Albury Family

5 out of 5
Great friendly smiling Staff. Good parking, and close 3min walk to the main street.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Anita

Good Evening, Thank you for the wonderful review. Much appreciated. Can'y wait to welcome you back soon :) Warm regards, Anita and The Mercure Albury Family

5 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Anita

Thank you :)

4 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Anita

Thank you :)

3 out of 5
The advertised Premium TV Channels (Foxtel) were not connected.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Anita

Thank you for the review and my apologies in regards to that.We will definitely have a look into this.

5 out of 5
The beds were exceptionally comfortable Really close to town for access to everything but far enough away to be very quiet

Posted by on 8 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Anita

Good Evening, Thank you for the wonderful review. We hope you enjoyed your stay with us and can't wait to welcome you back. Warm regard, Anita and the Mercure Albury Family.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. An outdoor pool, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Albury. Self parking is free. This 4-star Albury motel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Albury, NSW (ABX) (5.1 km / 3.1 mi)
  • Train station: Albury Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Mercure Albury offers 60 accommodations with minibars and coffee/tea makers. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Albury motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 9 AM.

Mercure Albury has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 20.00 for adults and AUD 10.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Olive
  • Quality Hotel Olive Albury
  • Quality Olive Albury
  • Quality Inn Albury
  • Quality Olive
  • Mercure Albury Motel
  • Mercure Albury Motel
  • Mercure Albury Albury
  • Mercure Albury Motel Albury

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.