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"No house keeping. Stayed 4 nights. You would think with a stay of that length of time you would get new towels and a room clean. Never saw one member ... " More

By a verified traveller on Thu 01 Jul 2021

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Hotel Description

At Lake Hume Resort you'll be within a 15-minute walk of Hume Dam and 2.2 km (1.3 mi) from Lake Hume. Highlights at this resort include a restaurant, an outdoor swimming pool, and free self parking.

All 36 individually furnished rooms feature balconies, LED TVs, and portable fans. Desks and free toiletries are also available.

The resort's own poolside bar and lounge bar are nice places to enjoy a drink. Enjoy the outdoor tennis court along with access to mini golf and kayaking. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/café.

Sights within a 10-minute drive of this 3.5-star Lake Hume Village resort include River Murray Reserve and Bonegilla Nature Conservation Reserve.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$94* Per night/room 30 Sep. - 1 Oct.

2 Bedroom Cottage

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Cottage

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Bedroom Deluxe Cottage

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cottage

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Lake Hume Resort ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Lake Hume Resort

Everyone (8) Couples (1) Family (8)
4 out of 5
No house keeping. Stayed 4 nights. You would think with a stay of that length of time you would get new towels and a room clean. Never saw one member of staff. Reception was locked on arrival and check out.

Posted by on 1 Jul. 2021

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Comment from Hotel Management

2 Jul. 2021 by Management

The information you have provided is incorrect. Our housekeeping staff has come to your door twice during your stay. Our Resort Manager is on site and available 24/7 on the number provided to you. If asked we could have given you extra service but we have never heard from you or seen you either. With all Covid related cancellations there is no need to have someone at the reception desk all day as you can probably understand.

4 out of 5

Posted by on 17 Feb. 2021

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Comment from Hotel Management

26 Mar. 2021 by Management

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The staff members were friendly, but the floor of the three bedroom unit requires maintenance.

Posted by on 21 Dec. 2020

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Comment from Hotel Management

2 Feb. 2021 by Management

Thank you for your feedback, we hope to see you again.

2 out of 5
This property is falsely advertising it's rooms and accommodation. You are buying a product online, therefore, I think it fair that what is used as visual representation in their advertising, of what you are buying, is correct and indicative of the room you will get. Instead we got there and the second queen bed was a pull out sofa, and the bathroom was not as represented, but an old 80s facility with a shower curtain. The room is not part of a unit, but more a camp building with rooms.

Posted by on 27 Jan. 2020

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4 out of 5

Posted by on 23 Jan. 2020

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3 out of 5
Service was good at reception and the boat house restaurant food and staff were great. Our cabin/cottage was very old and dated

Posted by on 21 Oct. 2019

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3 out of 5
Staff were friendly. Refrigerator had mould in it and toilet not flushing properly. Facilities basic for price

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by LHR TEAM

Thanks for your time, upon investigation of the fridge we found that it was faulty and didn't shut properly - we pride ourselves on cleanliness, and we are currently in the process of ramping the whole resort, as such we have reflected this in the price per night.under $100 per night for a motel room we think is great value. we look forward to welcoming you again and letting you see our improvements next time.

2 out of 5

Posted by on 29 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by LHR TEAM

Thanks

4 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by LHR TEAM

thank you for your review

3 out of 5
Pros: The cabin was clean and a good size for our family. Staff were friendly (only spoke to them over the phone), and the location was beautiful. Cons: When we arrived it was a cold evening (winter) and although the split system heating unit in the living area was switched on already (thanks) it was freezing cold inside the cabin. We checked the split system thinking it must have been set to cool, but no, it was set to 31deg so the living area should have been super warm. There was no way to close of the living area from the kitchen, which added to the cold temp as the kitchen had no blind on the window. None of the bedrooms had heating and the split system was not powerful enough to flow any little warm air through to the bedrooms, so one of the guests had to sleep in the lounge near the split system for warmth. One bedroom had a thin blind with no block out, so any light streamed through for the person trying to sleep, and lack of suitable blind to help with insulation made for a cold room. Thankfully we had brought sleeping bags with us as they were needed in addition to the provided bedding. The toilet should be replaced as the cistern lid did not fit, and when someone was in the shower, the water gurgled up through the drain and into the bathroom sink. There was also no blind in the bathroom, adding to the poor insulation and cold temp of this room. Overall: a great location but cabin needs updating to make it comfortable for guests.

Posted by , from Lake Hume Resort on 13 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by LHR STAFF

Thanks for your review, we have recently taken over the Resort and are doing it up as we go thanks for your comments we will defiantly be looking at all your concerns and doing these cabins up, they have been previously owned privately so we had no control of what was on the inside just privately managed them so we are looking forward to now getting in and making them a nicer experience. We have done the Restaurant pool inside the motel up and look forward to continuing the much needed upgrades to the place thanks LHR team

Property Features

Lake Hume Resort offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Lake Hume Resort. Self parking is free. This 3.5-star Albury resort is smoke free.

  • 36 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lake Hume Resort offers 36 air-conditioned accommodations with complimentary toiletries and portable fans. Rooms open to balconies. These individually furnished accommodations include desks. LED televisions are featured in guestrooms.

  • Private balcony
  • LED television
  • Electric kettle
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Portable fan
  • Unique furnishings

Food & Drink

The resort hosts a free manager's reception daily.

Lake Hume Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Security system
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Lake Hume Resort Lake Hume Village
  • Lake Hume Lake Hume Village
  • Hume Resort Hume Village
  • Lake Hume Resort Resort
  • Lake Hume Resort Lake Hume Village
  • Lake Hume Resort Resort Lake Hume Village
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.