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4.4 out of 5

"Modern, comfortable and quiet rooms ๐Ÿ‘ " More

By a verified traveller on Sun 16 Apr 2023

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Hotel Description

Quest Albury On Townsend puts you in the heart of Albury, within just a 10-minute stroll of Albury Botanic Gardens and Kitabisa Gallery. Highlights at this aparthotel include in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with a coffee/tea maker, a safe, and a phone. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Albury aparthotel include Murray Art Museum Albury and Albury Library Museum.

Studio- Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$194* Per night/room 8 Jun. - 9 Jun.

One Bedroom Accessibility Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Accessible

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Quest Albury On Townsend ratings based on 347 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Albury On Townsend

Everyone (245) Couples (39) Business (5) Family (56)
5 out of 5
Modern, comfortable and quiet rooms ๐Ÿ‘

Posted by on 16 Apr. 2023

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Comment from Hotel Management

3 May 2023 by Noel

thanks for staying Mark, look forward to welcoming you back.

5 out of 5

Posted by on 25 Mar. 2023

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Comment from Hotel Management

3 May 2023 by Noel

thanks for staying Megan, happy travels.

5 out of 5

Posted by on 23 Mar. 2023

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Comment from Hotel Management

3 May 2023 by Noel

thanks for staying Damian, safe travels.

3 out of 5
Smelt unpleasant. Only one access card.

Posted by on 3 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Harry

Dear SeanThank you for choosing to stay at Quest in Albury On Townsend. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again. Kind Regards Harry

5 out of 5
Character filled property close to shopping and restaurants

Posted by on 6 Nov. 2022

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Comment from Hotel Management

19 Nov. 2022 by Harry

Dear Jason,Thanks for providing feedback about your stay at Quest Albury on Townsend. I am thrilled that you enjoyed your stay and, I will be sure to pass on this wonderful comment to the team. We look forward to welcoming you back to Quest Albury On Townsend. Sincerely, Harry

5 out of 5
Very nice room and lovely staff

Posted by on 1 Nov. 2022

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Comment from Hotel Management

19 Nov. 2022 by Harry

Dear Tony,Thanks for providing feedback about your stay at Quest Albury on Townsend. I am thrilled that you enjoyed your stay and, I will be sure to pass on this wonderful comment to the team. We look forward to welcoming you back to Quest Albury On Townsend. Sincerely, Harry

5 out of 5
These apartments are well located within easy walking distance to cinema, shops and dining options. Car parking is very close to apartments and all under the one roof. As the property is only on two level, access to rooms is quick and easy. Front desk staff were very friendly and extremely helpful. Rooms are spacious and well equipped.

Posted by on 8 Oct. 2022

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Comment from Hotel Management

10 Oct. 2022 by Harry

Dear Harry,Thank you for this great feedback. The team at Quest in Albury on Townsend will be delighted to hear such positive feedback. We hope to welcome you back soon. Kind Regards,Harry

5 out of 5
Pet friendly and excellent service

Posted by on 30 Aug. 2022

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Comment from Hotel Management

10 Sep. 2022 by Harry

Dear Emily,Thank you for this great feedback. The team at Quest in Albury on Townsend will be delighted to hear such positive feedback. We hope to welcome you back soon. Kind Regards, Harry

5 out of 5
Good sized rooms with plenty of parking, close to shops and restaurants

Posted by on 14 Aug. 2022

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Comment from Hotel Management

22 Sep. 2022 by Harry

Dear John,Thank you for this great feedback. The team at Quest in Albury on Townsend will be delighted to hear such positive feedback. We hope to welcome you back soon. Kind Regards,Harry

3 out of 5
Not enough blankets for the beds.

Posted by on 18 Jul. 2022

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About the Quest Albury On Townsend

Location 450 Townsend Street, Albury, NSW 2640

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quest Albury On Townsend. Parking is available for a fee. This 4-star Albury aparthotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • Built in 2015
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Albury Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Albury On Townsend offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 64-cm flat-screen televisions come with premium satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60ยฐC/140ยฐF
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Albury Townsend
  • Quest Townsend Hotel Albury
  • Quest Albury Townsend Apartment
  • Quest Townsend Apartment
  • Quest Townsend
  • Quest Albury On Townsend
  • Quest Albury On Townsend Albury
  • Quest Albury On Townsend Aparthotel
  • Quest Albury On Townsend Aparthotel Albury

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.