4.6 out of 5

"The activities of the harbour are great and close restaurants are excellent " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Newcastle awaits you at Rydges Newcastle (formerly Crowne Plaza Newcastle). You'll be 1.8 km (1.1 mi) from Nobbys Head Beach and 2.2 km (1.4 mi) from Newcastle Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 175 rooms feature plasma TVs with satellite channels, and you can enjoy free wired Internet, sitting areas, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Free newspapers, safes, and hairdryers are also available.

The restaurant, Restaurant, is open for breakfast, lunch, and dinner. A meeting room and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Full breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 30-minute drive of this 4.5-star Newcastle hotel, attractions include Lake Macquarie and Merewether Beach.

King Cityside Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$180 per night

King Spa Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Spa Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rydges Newcastle (formerly Crowne Plaza Newcastle) ratings based on 854 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges Newcastle (formerly Crowne Plaza Newcastle)

Everyone (378) Couples (426) Business (4) Family (45)
4 out of 5
I loved the close proximity to restaurants & shops, the beach & the esplanade. I also loved the pool.The shower/ bathroom needs an upgrade though. There was no water pressure in the shower.

Posted by on 18 Feb. 2019

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4 out of 5
View was good balcony was a bit small. Staff were nice and got complimentary drinks.

Posted by on 11 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay with us and we do look forward to welcoming you back to the hotel again soon. Kindest regards, Courtney P

5 out of 5
Extremely close to a lot of different cafes and restaurants. Great size rooms, comfy beds and pillows. Staff were friendly and knowledgeable.

Posted by on 11 Feb. 2019

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Comment from Hotel Management

11 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay, the hotel and facilities and of course our wonderful staff. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
Very nice hotel. Staff were helpful and pleasant. Room service meals were also very nice.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay, the hotel and services as well as our beautiful views and location. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
Absolutely beautiful!! Loved the king size bed and the rooms were perfect! location was brilliant! Loved the valet service, I did request our car be parked in ahade.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay, the hotel and services as well as our beautiful views and location. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

4 out of 5
staff very helpful despite bookings mix-up I lost an item of clothing . This was not returned although housekeeping was notified quickly.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay, and your issues whilst staying with us were rectified promptly. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
The location is great and why we always choose to stay here. Being able to watch the boats come and go from our room is a plus.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay, the hotel and services as well as our beautiful views and location. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

4 out of 5
When this hotel was the Crowne Plaza we stayed often. The service was exemplary and personal. A couple of moths ago we stayed at this hotel, now the Rydges, expecting the same level of service. We were sadly disappointed as the person at reception was cold and mechanical in her responses. It was an extremely unpersonal experience. Fortunately we decided to give Rydges another chance during and emergency trip. The asian woman in reception was wonderful. She was polite, kind and accomodating. That being said, we have decided that this will not longer be out go to hotel in Newcastle.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Courtney P

Hi Anonymous, Thank you for providing the hotel with your honest feedback it is appreciated and has been passed onto the appropraite managers for a further review to see what improvements are needed. We are saddended to hear that this is the impression that has been left with you as a loyal guest for many years. We do hope to be given the opportunity to welcome you back to the hotel and really showcase our usual high standards to which you are used to. Kindest regards, Courtney P

5 out of 5
Room did not provide utensils for cheese and nibbles. Staff happily provided on request.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are pleased to hear that your requests were able to be accomodated and your stay was enjoyable. We do look forward to welcoming you back to the hotel again in the near future.

5 out of 5
Excellent stay. Staff friendly and complimentary drinks for birthday was much appreciated. Great location.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed your stay, the hotel and services as well as our wonderful location and staff. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

About the Rydges Newcastle (formerly Crowne Plaza Newcastle)

Location Wharf Rd & Merewether St, Newcastle, NSW 2300

Property Features

Rydges Newcastle (formerly Crowne Plaza Newcastle) offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Rydges Newcastle (formerly Crowne Plaza Newcastle). For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.7 km / 16.6 mi)
  • Train station: Civic Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges Newcastle (formerly Crowne Plaza Newcastle) offers 175 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 10:30 AM.

Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28 and AUD 36 for adults, and AUD 8 and AUD 12 for children (approximately)
  • Valet parking fee: AUD 29.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Newcastle Hotel
  • Rydges Newcastle formerly Crowne Plaza Newcastle Hotel
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle
  • Rydges formerly Crowne Hotel
  • Rydges Newcastle formerly Crowne Plaza Newcastle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.