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 Newcastle •1 Room
 Newcastle • 1 Room
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Rydges Newcastle

4.5-star property
Wharf Rd & Merewether St, Newcastle, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 447 wotif Reviews

"Booked for 4 people yet had to go down and ask for sheets and a quilt 2 times for the fold out. One of the phones in the room didnt work to call recep ... " More

By a verified traveller on Sat 23 Sep 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Rydges Newcastle. Within steps you'll find Newcastle Museum and Newcastle Civic Theater within a short 5-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Restaurant, is open for breakfast, lunch, and dinner. Enjoy the gym, waterslide, and pool loungers. A meeting room and a business center are among the business amenities offered. Other amenities include free WiFi in public areas and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

With a stay at this 4.5-star Newcastle hotel, you'll be 15.2 km (9.5 mi) from Lake Macquarie.

King Cityside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$200* Per night/room 8 Oct. - 9 Oct.

King Spa Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Spa Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rydges Newcastle ratings based on 447 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Newcastle

Everyone (202) Couples (105) Family (115)
3 out of 5
Booked for 4 people yet had to go down and ask for sheets and a quilt 2 times for the fold out. One of the phones in the room didnt work to call reception. No body mentioned anything about the mini bar and there was no prices, i had to again ask and was told there was a qr code on my keycards. One of the tvs didnt work. Couldnt change chanel and kept flicking between chanels. The fridge motor would start working randomly and was so loud i woke up 3 times. The sofa lounge matress was so thin i had to use blankets to raise it so i don't feel the poles. The restaurant was closed for a private function which we were not told about at check in 1t minutes before we went back down for dinner and had to sit in a lobby. Food was ok but there was no service because it wasnt the restaurant. Had to pay for vallet parking because there is no pther parking. Up side is the rooms were clean. They let me keep the car in parking for the day after we checked out until 5pm. Staff was really nice. I think it was mainly the management that was the issue and not staff that work there. Breakfast is good.

Posted by on 23 Sep. 2023

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5 out of 5
Amazing place

Posted by on 3 Sep. 2023

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Comment from Hotel Management

3 Sep. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

3 out of 5

Posted by on 3 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

1 out of 5
Overall, totally disappointed. My family checked in for an overnight stay to celebrate my husband’s birthday. We have stayed here previously ( years ago) and we were excited to come back. The room was outdated and needs a lift. The sofa bed that my children were to sleep on was not made up. Requested the bed to be made up. Waited for this to occur, finally a young girl arrives and offers to make the bed. I chose to do this myself. The bed sheets were old, stained and damaged. Reception were full of excuses .The mattress on the sofa bed should have been thrown out years ago. Service at valet parking was terrible. We understand parking is off site but it doesn’t take 20 minutes for the car to be brought back to the hotel. We were late to our booking at a restaurant. We were that upset that we requested a refund immediately. Again, another problem in processing a refund. As we were waiting for our refund another guest made a complaint that their sofa bed was not made up. Not a good look! Thank you Rydges for a ruined weekend 👎

Posted by on 3 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Adam R

Hi Mark,I'm sorry that your recent visit with us was disappointing and that we were unable to turn your experience around.I agree that your sofa bed should have been ready prior to your arrival and I am addressing this issue with our team.I have reviewed your valet service on CCTV and can confirm that it took 10 minutes (not 20) to retrieve your vehicle. As discussed with you, I agreed that this was a little bit longer than we aim for and I have spoken with the team about prioritising the right jobs first.I understand that you had a few issues compiled all at once and this is not our standard. Thank you for taking the time to leave us your feedback so we can further improve our guest experience.

4 out of 5
Nice

Posted by on 27 Aug. 2023

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Comment from Hotel Management

27 Aug. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

5 out of 5
Excellent stay, check in was easy and staff were lovely. Buffet breakfast was great as well

Posted by on 25 Aug. 2023

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Comment from Hotel Management

26 Aug. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

3 out of 5

Posted by on 24 Aug. 2023

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Comment from Hotel Management

26 Aug. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

4 out of 5

Posted by on 23 Aug. 2023

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Comment from Hotel Management

13 Sep. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

5 out of 5
Great accessible room.

Posted by on 12 Aug. 2023

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Comment from Hotel Management

13 Aug. 2023 by Thomas M.

Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,

5 out of 5
Great position on the Newcastle foreshore and also a very quiet position. Excellent dinner options around and in the hotel restaurant, breakfast buffer a little underwhelming as the only downside. Rooms are spacious, clean and in good repair.

Posted by on 11 Aug. 2023

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Comment from Hotel Management

12 Aug. 2023 by Thomas M.

Hi Anthony,Thank you for leaving us with your feedback.We are pleased you were able to enjoy our location, featured by the amazing entertainment precinct surrounding us. We are currently reviewing the Buffet Breakfast but we are glad you found the rooms to be a positive.We look forward to welcoming you back soon,

About the Rydges Newcastle

Location Wharf Rd & Merewether St, Newcastle, NSW 2300

Property Features

Rydges Newcastle offers its guests an outdoor pool, a waterslide, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Rydges Newcastle. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Civic Station (1.5 km / 0.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges Newcastle offers 175 accommodations with minibars and safes. Accommodations offer separate sitting areas. 43-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 12 for children
  • Valet parking fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Newcastle
  • Rydges Newcastle Hotel
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle
  • Crowne Plaza Newcastle Hotel
  • Rydges Newcastle Hotel
  • Rydges Newcastle Newcastle
  • Rydges Newcastle Hotel Newcastle
  • Rydges Newcastle (formerly Crowne Plaza Newcastle)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.