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4.3 out of 5

"Slightly run down but clean and tidy " More

By a verified traveller on Mon 30 Jan 2023

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Rydges Newcastle. Within steps you'll find Newcastle Museum and Newcastle Civic Theater within a short 5-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Restaurant, is open for breakfast, lunch, and dinner. Enjoy the gym and waterslide. Business travelers can take advantage of a meeting room and a business center. Other amenities include free WiFi in public areas and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 5-minute walk of this 4.5-star Newcastle hotel include Maritime Centre and Newcastle City Hall.

King Cityside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$200* Per night/room 5 Mar. - 6 Mar.

King Spa Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Spa Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rydges Newcastle ratings based on 435 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Newcastle

Everyone (220) Couples (99) Family (102)
5 out of 5
Slightly run down but clean and tidy

Posted by on 30 Jan. 2023

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5 out of 5
nice accomodation

Posted by on 22 Jan. 2023

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Comment from Hotel Management

25 Jan. 2023 by Thomas M.

Hi Hiwa,Thank you for taking the time to provide the hotel with your review - it is appreciated.I am glad that you enjoyed our location. We are very proud that so many guests like yourself come because of where we are situated. We look forward to welcoming you back to the hotel again in the near future.Kind Regards,

4 out of 5
Easy walking access to all needed

Posted by on 19 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by Adam R

Hi Adam,Thank you for your review.

4 out of 5
We had no soap or toiletries for the property. Chocolate was smeared all over the lounge so we could not sit on it. The room also was not overly clean. I am sure it would have been fixed up if we requested it but we didn't want to be late for our function so didn't raise it. Breakfast was typical and we ate it as it was included in the package but I wouldn't pay for it if we stayed again. We only stayed 1 night so we were not overly bothered but it did fall under the expectations we had for the property. Was convenient for our purpose.

Posted by on 11 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Adam R

Hi Stacy,I'm very sorry to hear your stay was not up to your our our standard.We definitely would have fixed this for you, but I understand the inconvenience this could have caused you.I hope we can welcome you back in the future, and if you contact our reservations team directly, noting this message, we will be able to offer a 20% discount on your next stay with us.Your feedback has been forwarded on to the relevant teams so we can fix these issues.

2 out of 5
Expensive for what they offer. $430.00 and no breakfast. Room had one dodgy chair to sit on and had to climb up into a spa to have a shower which doesn't suit anyone with mobility issues.

Posted by on 9 Jan. 2023

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Comment from Hotel Management

11 Jan. 2023 by Thomas M.

Hi Tim,Thank you for taking the time to provide the hotel with your review, it is appreciated.I am sorry that you were disappointed with the rate of the room and what was included during your stay regarding your room and add-on costs. I have passed your feedback onto our Front Office Manager and hopefully we can look forward to welcoming you back to the hotel again in the near future.Kind Regards,

5 out of 5
Great location

Posted by on 6 Jan. 2023

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Comment from Hotel Management

11 Jan. 2023 by Thomas M.

Hi Tim,Thank you for taking the time to provide the hotel with your review - it is appreciated.I am glad that you enjoyed our Harbourside and City center based location. We look forward to welcoming you back to the hotel again in the near future.Kind Regards,

5 out of 5
Front desk staff were friendly and super-helpful.

Posted by on 4 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Adam R

Hi Oscar,Thank you for your feedback - the team will be very happy to hear this.

5 out of 5
Nice play to stay with family.Only issue with parking as no on premise parking available

Posted by on 3 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Adam R

Hi Vineeth,Thank you for your feedback. I'm pleased to hear you enjoyed your stay with us.We do have parking available, but only offer a valet parking service.

4 out of 5
Was good for what I was doing on the night.

Posted by on 20 Dec. 2022

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Comment from Hotel Management

29 Dec. 2022 by Adam R

Hi Neil,Thanks for taking the time to leave us a review.

4 out of 5
Our room was dated but the room was clean & had everything we needed. What we did love was 2 Tv's & how you can close one room off. We would absolutely stay again.

Posted by on 19 Dec. 2022

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Comment from Hotel Management

29 Dec. 2022 by Adam R

Hi Maria,Thank you for your feedback of your stay. I'm happy to hear the room had everything you needed.

Property Features

Rydges Newcastle offers its guests an outdoor pool, a waterslide, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Rydges Newcastle. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Civic Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges Newcastle offers 175 accommodations with minibars and safes. Accommodations offer separate sitting areas. 43-inch plasma televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 12 for children (approximately)
  • Valet parking fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Newcastle
  • Rydges Newcastle Hotel
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle
  • Crowne Plaza Newcastle Hotel
  • Rydges Newcastle Hotel
  • Rydges Newcastle Newcastle
  • Rydges Newcastle Hotel Newcastle
  • Rydges Newcastle (formerly Crowne Plaza Newcastle)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.