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4.4 out of 5

"Great location but in desperate need of a refurbishment. Shower inside a bath with a curtain and freeze dried coffee sachets with tired paintwork and ... " More

By a verified traveller on Tue 24 Nov 2020

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Rydges Newcastle. Within a short 5-minute stroll, you'll find Newcastle Civic Theater and Foreshore Footpath. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy plasma TVs with digital channels, and all 175 rooms feature free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Free newspapers, safes, and hair dryers are also available.

The restaurant, Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6 AM and 9:30 AM and on weekends between 6 AM and 10:30 AM.

Within a 20-minute drive of this 4.5-star Newcastle hotel, attractions include Newcastle Beach and John Hunter Hospital.

King Cityside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$191* Per night/room 8 Dec. - 9 Dec.

King Spa Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Spa Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rydges Newcastle ratings based on 436 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges Newcastle

Everyone (295) Couples (84) Business (4) Family (53)
3 out of 5
Great location but in desperate need of a refurbishment. Shower inside a bath with a curtain and freeze dried coffee sachets with tired paintwork and tiling. Properties of 4 star and above moved beyond this years back

Posted by , from Sydney on 24 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by Jonathon L

Hi Andrew, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I am glad you enjoyed our location and I have passed your comments regarding the refurbishments onto our management team. I hope we can look forward to having you back with us again in the near future. Kind Regards, Jonathon L

4 out of 5
Good place to stay. Location great. Paying for “valet parking” on bill, but it being “park yourself” in a vacant block across the road and offsite was a bit rich. Finding an unused sick bag and empty chip packets strewn under bed when double checking on leaving was a bit ordinary too.

Posted by , from Brisbane on 23 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Alex B

Hi JAF, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I'm glad you enjoyed our location and that you think Rydges Newcastle is a great place to stay. I'm sorry to hear you feel paying for secured self parking was a bit rich compared to our usual service which was affected by COVID. I'm also sorry to hear about the rubbish found in the room. This is not our standard of cleanliness and will be looked into by our housekeeping team. Thank you again for your feedback. We look forward to having you back with us again in the near future. Kind Regards, Alexander B

5 out of 5

Posted by on 25 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Alex B

Hi Anonymous, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards, Alexander B

5 out of 5
Great location and views of the harbour. Room was clean and quite spacious. Within walking distance to light rail. Would recommend this property

Posted by , from Sydney on 20 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Jonathon L

Hi Christine, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I am glad that you had a great stay and that you had the chance to experience our great location and everything that it has to offer. I look forward to having you back with us again in future. Kind Regards, Jonathon L

3 out of 5

Posted by on 19 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Alex B

Hi Anonymous, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards, Alexander B

4 out of 5
I stayed for 2 nights and I was surprised that I didn’t get a cleaning service. Also the kitchenette had very few utensils. No toaster or microwave

Posted by , from Sydney on 18 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Jonathon L

Hi Tom, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I hope that you had a pleasant stay and I would like to advise you that currently our housekeeping staff only service guest rooms, provide plates, cutlery and a microwave upon request and I apologise if there was any confusion or miscommunication. We also do not provide toasters as this presents as a fire hazard. We look forward to having you back with us again in future. Kind Regards, Jonathon L

4 out of 5
Great location comfortable room ...............,..,....,,,,,,,.............

Posted by on 17 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Jonathon L

Hi Anonymous, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I a glad that you had a comfortable stay and that you enjoyed our great location. We look forward to having you back with us again in future. Kind Regards, Jonathon L

5 out of 5
Fantastic service from the get go. Room was amazing. Definitely booking again.

Posted by , from Newcastle on 15 Oct. 2020

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Comment from Hotel Management

16 Oct. 2020 by Jonathon L

Hi Andrew, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I am glad that you had a great stay and we look forward to having you back with us again in future. Kind Regards, Jonathon L

4 out of 5
Nice, clean n friendly service. The staff were helpful

Posted by , from Sydney on 12 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Alex B

Hi Rob, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I'm glad to hear that your stay was great with a clean hotel, friendly service and that we were able to assist you during your stay. Thank you again for your feedback. We look forward to having you back with us again in the near future. Kind Regards, Alexander B

4 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Alex B

Hi Anonymous, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards, Alexander B

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Rydges Newcastle. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.7 km / 16.6 mi)
  • Train station: Civic Station (1.1 km / 0.7 mi)

Room Amenities

Rydges Newcastle offers 175 accommodations with minibars and safes. Accommodations offer separate sitting areas. 43-inch plasma televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM.

Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 12 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Newcastle
  • Rydges Newcastle Hotel
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle
  • Crowne Plaza Newcastle Hotel
  • Rydges Newcastle Hotel
  • Rydges Newcastle Newcastle
  • Rydges Newcastle Hotel Newcastle
  • Rydges Newcastle (formerly Crowne Plaza Newcastle)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.