"Booked for 4 people yet had to go down and ask for sheets and a quilt 2 times for the fold out. One of the phones in the room didnt work to call recep ... " More
The restaurant, Restaurant, is open for breakfast, lunch, and dinner. Enjoy the gym, waterslide, and pool loungers. A meeting room and a business center are among the business amenities offered. Other amenities include free WiFi in public areas and a coffee shop/cafe. On weekday mornings buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.
With a stay at this 4.5-star Newcastle hotel, you'll be 15.2 km (9.5 mi) from Lake Macquarie.
3 Sep. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
4 Sep. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
4 Sep. 2023 by Adam R
Hi Mark,I'm sorry that your recent visit with us was disappointing and that we were unable to turn your experience around.I agree that your sofa bed should have been ready prior to your arrival and I am addressing this issue with our team.I have reviewed your valet service on CCTV and can confirm that it took 10 minutes (not 20) to retrieve your vehicle. As discussed with you, I agreed that this was a little bit longer than we aim for and I have spoken with the team about prioritising the right jobs first.I understand that you had a few issues compiled all at once and this is not our standard. Thank you for taking the time to leave us your feedback so we can further improve our guest experience.
27 Aug. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
26 Aug. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
26 Aug. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
13 Sep. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
13 Aug. 2023 by Thomas M.
Hello,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future. Kind Regards,
12 Aug. 2023 by Thomas M.
Hi Anthony,Thank you for leaving us with your feedback.We are pleased you were able to enjoy our location, featured by the amazing entertainment precinct surrounding us. We are currently reviewing the Buffet Breakfast but we are glad you found the rooms to be a positive.We look forward to welcoming you back soon,
Rydges Newcastle offers its guests an outdoor pool, a waterslide, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Rydges Newcastle. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Valet parking (surcharge)
Rydges Newcastle offers 175 accommodations with minibars and safes. Accommodations offer separate sitting areas. 43-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.