Skip to main content
Beginning of main content
4.5 out of 5

"Very clean room and layout was cozy, perfect for a small one bedroom apartment with all essentials included minus balcony. Perfect location close to s ... " More

By a verified traveller on Mon 20 Jul 2020

Enter dates to see availability

Select your room to view prices

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$177* Per night/room 6 Sep. - 7 Sep.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

A luxury stay in Newcastle awaits you at Quest Newcastle West. Within a 30-minute stroll, you'll find Newcastle Civic Theater and Newcastle Local Court. Highlights at this aparthotel include free in-room WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features a sitting area, a coffee/tea maker, and a safe. A microwave and a stovetop make in-room dining convenient. A hair dryer, an iron/ironing board, and a desk are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include laundry facilities, concierge services, and barbecue grills. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Newcastle West aparthotel, you'll be 2 km (1.2 mi) from Foreshore Footpath and 2.8 km (1.8 mi) from Merewether Beach.

Quest Newcastle West ratings based on 42 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Newcastle West

Everyone (28) Couples (6) Family (8)
4 out of 5
Very clean room and layout was cozy, perfect for a small one bedroom apartment with all essentials included minus balcony. Perfect location close to shops and beach

Posted by , from Sydney on 20 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

23 Jul. 2020 by Front Office Reception

Dear Nat, Thank you for taking the time to complete a review of your recent stay with us at Quest Newcastle West. It was a delight to have you as one of our guests. We are so glad that you enjoyed your stay. Our one bedroom apartments provide the perfect home away from home experience, with all the essentials. Some of our apartments do have balconies, make sure you request one for your next stay with us! Our CBD location is perfect for every traveller. As you said, close to shops and the beach! We are located right opposite the Newcastle Interchange. We look forward to welcoming you back to Quest Newcastle West again soon! Warm Regards, Quest Newcastle West Reception

5 out of 5
A very well maintained property. Good location and proximity to shops and super markets. Great staff.

Posted by on 22 Jan. 2020

Was this review helpful to you?
5 out of 5
So quiet... even though the pub was across the road it was dead quiet

Posted by on 7 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Jan. 2020 by Jess Hoyes, Operations Manager

Thank you for your review, we appreciate you taking the time to share your quiet experience with us :)

5 out of 5
Love the beautiful old building and it has been tastefully decorated. Rooms are spacious and very quiet.

Posted by on 2 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

4 Dec. 2019 by Lauren

Good Evening Jac, Thank you for taking the time to complete your feedback on your recent stay. We appreciate all feedback, as it ensures that we are providing the best customer service that we can at all times. The Quest Newcastle West team will be delighted to know that you enjoyed the hotel and your apartment. Thank you once again for your feedback and we hope to welcome you back in the near future. Regards, Lauren Guest Service Agent

5 out of 5
Great property with vwry friendly staff. We enjoy3d our stay

Posted by on 11 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Nov. 2019 by Lauren

Good Afternoon, Thank you for taking the time to complete your feedback on your recent stay. We appreciate all feedback, as it ensures that we are providing the best customer service that we can at all times. The Quest Newcastle West team will be delighted to know that you enjoyed your stay. We hope to welcome you back in the near future. Regards, Lauren Guest Service Agent

5 out of 5
Loved the 2 bedroom room. So much space and so clean.

Posted by on 26 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Nov. 2019 by Lauren

Good Afternoon, Thank you for taking the time to complete your feedback on your recent stay. We appreciate all feedback, as it ensures that we are providing the best customer service that we can at all times. The Quest Newcastle West team will be delighted to know that you enjoyed your apartment. We hope to welcome you back in the near future. Regards, Lauren Guest Service Agent

4 out of 5

Posted by on 20 Oct. 2019

Was this review helpful to you?
5 out of 5
Spacious rooms that were very clean. Staff were friendly at reception. Communication was great with a phone call and follow up texts when the room was ready.

Posted by on 6 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Oct. 2019 by Lauren

Good Evening, Thank you for taking the time to complete your feedback on your recent stay. We appreciate all feedback, as it ensures that we are providing the best customer service that we can at all times. The Quest Newcastle West team will be delighted to know that you enjoyed your apartment and the service provided by our team. Thank you once again for your feedback and we hope to welcome you back in the near future. Regards, Lauren Guest Service Agent

4 out of 5

Posted by on 6 Oct. 2019

Was this review helpful to you?
4 out of 5

Posted by on 29 Sep. 2019

Was this review helpful to you?

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, barbecue grills, and concierge services are also featured at the luxury Quest Newcastle West. For a fee, parking is available. This 4.5-star Newcastle aparthotel is smoke free.

  • 78 guestrooms or units
  • Built in 2017
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (25.2 km / 15.6 mi)
  • Train station: Newcastle Interchange Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Newcastle West offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 8:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. Cash is not accepted.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 8:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Surcharges apply for use of the sofa bed in the guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 13 per person (approximately)
  • Self parking fee: AUD 25.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Newcastle West Apartment
  • Quest Newcastle West Aparthotel
  • Quest Newcastle West Newcastle West
  • Quest Newcastle West Aparthotel Newcastle West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Newcastle-Hotels-Quest-Newcastle-West.h7873782-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Newcastle-Hotels-Quest-Newcastle-West.h7873782-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Newcastle-Hotels-Quest-Newcastle-West.h7873782-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.