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"Poor quality bathroom fittings broken and not repaired " More

By a verified traveller on Sat 12 Feb 2022

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Hotel Description

At Jesmond Executive Villas you'll be within a 20-minute walk of University of Newcastle and 2.4 km (1.5 mi) from John Hunter Hospital. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and washers/dryers.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, a DVD player, and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. A hair dryer, an iron/ironing board, and a phone are also available. Weekly housekeeping is available.

This pet-friendly aparthotel offers free WiFi in public areas, barbecue grills, and express check-in. Additionally, you'll find laundry facilities and express check-out. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 4-star Jesmond aparthotel include Westfield Kotara and Newcastle Beach.

Large Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$72* Per night/room 21 Jun. - 22 Jun.

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

Budget Apartment, 1 Bedroom - Pet Friendly

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Small Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jesmond Executive Villas ratings based on 1,038 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jesmond Executive Villas

Everyone (485) Couples (239) Business (5) Students (1) Family (302) Other (1)
1 out of 5
What was currently unique was receiving confirmation f booking prior to arrival with booking made 5 weeks prior.. That all OK, but on arrival all sold out and my booking was canceled! With a 5yo in tow as well!!!

Posted by on 15 May 2022

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1 out of 5
Room was filthy and certainly didn't demonstrate the "enhanced cleanliness measures" described - cigarette butt on floor of room - used ice-cream sticks and empty sugar sachets on couch - thick dust and grime - freeze box in minifridge not usable due to ice - many, many live and dead insects in cups and glasses, in toaster and under everything - personal lubricant and clothing from previous guests under bed Did not match the description for apartment advertised - much smaller than 25m2 (maybe 15m2) - did not have a full sized fridge/freezer - did not have own washer/dryer (public laundry only) - "free" wifi had very small limits before payment - Jesmond Executive Villas' own website states room had workstation and office chair which it did not Poor communication and resolution - 3 trips to reception and 2 emails sent. No reply to either of the emails. 1st visit to reception they promised a cleaner would come to thoroughly clean room and they would arrange a different room to match the description, but upon return to our room that day they had only made bed and left new towels (still cigarette butt on floor, icecream sticks, insects, dust, etc). 2nd visit to reception resulted in a cleaner to come while we were there, also offered a room change. 3rd visit to reception we were told unable to change rooms due to current bookings, may be able to the next night. Reception closed and no contact after this. After 7 nights we left and never intend to return.

Posted by on 18 Apr. 2022

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1 out of 5
I didn’t stay at the site originated they change my apartment blocks completely same company etc- no notice of this either - the new apartment was unclean light didn’t work dust in bathroom dishwasher full of dishes cockroaches etc extremely disappointed

Posted by on 9 Apr. 2022

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2 out of 5
What is advertised on Wotif is not what you get. The room was like a converted couch with a fold away bed that sits in the wall. I know Jesmond is not the nicest or safest place around Newcastle but with the permanent residents it’s like being in a crack house. Not safe at all. Do not recommend to anyone. Parking was terrible and very limited. The only up side to the stay was the bathroom and toilet had been updated but very easy to flood the bathroom.

Posted by on 31 Mar. 2022

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2 out of 5
The studio appartment is too small for 2 people and clostrophobic not as shown in the photo advertised

Posted by on 23 Mar. 2022

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1 out of 5
We did not stay at Jeanine villas. There was damage and we were moved across the road to azure apartments! I agreed to this after being assured that we would still have a balcony and parking! When we arrived, we couldn’t get in after 10 try’s. When we reached our room there was no balcony, and only 2 windows opened about 3 inches. The bedroom was Luke a sauna. Then I received a text saying parking was $20 a day. This was not what we signed on for! The parking fee was waived! I would have to consider if I would book through world again! We visit Newcastle from the blue mountains 4-5 times a year, so finding a good place to stay that is convenient is very important! Our only special needs are parking and a balcony for air! Not happy with this stay at all!

Posted by on 21 Mar. 2022

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1 out of 5
The propertys toilet blocked after 2 quick uses. Along with surrounding properties toilets. Then were told they couldnt fix it until the next morning. I am 20 weeks pregnant. In a room with 2 other adults. Upom arrival the rooms werent even ready or cleaned so they had to move us to another room. The rooms were filthy. The fold out lound mattress was extremely dirty and stained. Very rough area. Police patrolling through the premises. Avoid staying here. They take your money before you stay for a reason!

Posted by on 11 Mar. 2022

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1 out of 5
The photos are deceiving. When we got to the property there was a worker off duty abusing the receptionist about her roster. Not very professional. There was no parking or well inadequate parking. We had a 2 bedroom apt. One bedroom smelt like dead mice and mould. The air conditioner was not working at all. The place was disgusting. And there was another guest with staying with a dog in the room next to where our room was. Would not stay hear again. Left the property after being there for 25 mins as we booked somewhere else immediately after arriving and seeing conditions.

Posted by on 18 Feb. 2022

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1 out of 5
The property is absolutely discusting. Look at there online reviews. My family's feet were black from walking in the room.

Posted by on 14 Feb. 2022

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3 out of 5
Poor quality bathroom fittings broken and not repaired

Posted by on 12 Feb. 2022

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About the Jesmond Executive Villas

Location 189 Newcastle Road, Jesmond, NSW 2299

Property Features

Jesmond Executive Villas offers its guests an outdoor pool, barbecue grills, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Jesmond Executive Villas also features express check-in and express check-out. Free self parking is available. This 4-star Newcastle aparthotel is smoke free.

  • 1 floor
  • 75 guestrooms or units
  • Built in 2010
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sandgate Station (4.4 km / 2.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Jesmond Executive Villas offers 75 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. This Newcastle aparthotel provides complimentary wireless Internet access. 46-inch LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:30 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 8:30 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Jesmond Executive Villas offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • Pets: AUD 20.00 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per vehicle (one way)
  • Pet fee: AUD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Executive Villas Jesmond
  • Jesmond Executive Villas
  • Jesmond Executive Villas Apartment
  • Jesmond Villas
  • Jesmond Executive Jesmond
  • Jesmond Executive Villas Jesmond
  • Jesmond Executive Villas Aparthotel
  • Jesmond Executive Villas Aparthotel Jesmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.