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Aparthotel

Jesmond Executive Villas

4.0 star property
Suburban aparthotel units with kitchenettes and washing machines and dryers

Photo gallery for Jesmond Executive Villas

Property amenity
Standard Apartment, 1 Bedroom | In-room dining
Terrace/patio
Standard Apartment, 1 Bedroom
Full-sized fridge, microwave, coffee/tea maker, electric kettle

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Dryer
  • Barbecue grill
  • Housekeeping
  • Washer
The current price is AU$129
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
189 Newcastle Road, Jesmond, NSW, 2299
  • University of Newcastle
    ‪16 min walk‬
  • John Hunter Hospital
    ‪5 min drive‬
  • Newcastle International Sports Centre
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪26 min drive‬

Room options

Standard Studio Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Prestige Penthouse

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Prestige Accessibility

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Economy Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 2
  • 1 King Bed

One Bedroom Deluxe

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Corner Spa Bath

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Large Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 2
  • 1 King Bed

Prestige Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms, Spa Bath

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

1 bedroom, individually furnished, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed

Prestige One Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment , 1 Bedroom, Spa Bath

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Disability Access Spa

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 120 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Twin Beds, 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

One Bedroom Terrace Bath Spa

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Spa Bath & Shower

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Small Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Spa Bath Interconnect

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Double Sofa Beds

Two Bedroom Interconnect

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Deluxe Interconnect

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LCD TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Double Sofa Beds

Prestige Studio

  • Sleeps 3

Large Studio Apartment

  • Sleeps 3

Two Bedroom Apartment

  • Sleeps 4

One Bedroom Spa Apartment

  • Sleeps 3

Prestige Penthouse

  • Sleeps 5

Economy Studio

  • Sleeps 2

One Bedroom Disability Access SPA

  • Sleeps 3

Deluxe Studio

  • Sleeps 3

Prestige Accessibility

  • Sleeps 3

Standard Studio Suite

  • Sleeps 3

One Bedroom Prestige

  • Sleeps 3

One Bedroom Terrace Bath SPA

  • Sleeps 3

One Bedroom SPA Bath & Shower

  • Sleeps 3

One Bedroom Corner SPA Bath

  • Sleeps 3

Two Bedroom Deluxe Interconnect

  • Sleeps 6

About the area

Newcastle

At Jesmond Executive Villas you'll be within a 20-minute walk of University of Newcastle and 1.3 km (0.8 mi) from North Lambton Dog Off-Leash Area. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and washers/dryers. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, a DVD player and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. A hairdryer, an iron/ironing board and a phone are also available. Weekly housekeeping is available. .This pet-friendly aparthotel offers free WiFi in public areas, barbecues and express check-in. Other amenities include laundry facilities, express check-out and a vending machine. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Jesmond aparthotel include John Hunter Hospital and Lake Macquarie.
View more Aparthotels in NewcastleOpens in a new window

What's nearby

  • University of Newcastle - 16 min walk - 1.4 km
  • Blackbutt Reserve - 4 min drive - 3.1 km
  • John Hunter Hospital - 5 min drive - 4.3 km
  • Newcastle International Sports Centre - 6 min drive - 4.3 km
  • Newcastle Showground - 6 min drive - 5.4 km

Getting around

  • Sandgate Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Cynthia's Gourmet Kitchen - ‬2 min drive
  • ‪Hotel Elemore - ‬4 min drive
  • The Colliery Inn
  • ‪Lambton Park Hotel - ‬3 min drive

About this property

Jesmond Executive Villas

Suburban aparthotel units with kitchenettes and washing machines and dryers
As a guest of Jesmond Executive Villas, you'll find an outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Jesmond Executive Villas also features laundry facilities, express check-in, and express check-out. Free self parking is available.

This 4-star Newcastle aparthotel is smoke free.

  • 1 floor
  • 75 guestrooms or units
  • Built in 2010
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • No smoking on site
Jesmond Executive Villas offers 75 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers.

This Newcastle aparthotel provides complimentary wireless Internet access. 46-inch LCD televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 20 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Vending machine

Location highlights

  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 floor
  • 75 units
  • Built in 2010
  • Connecting units available
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: AUD 20.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per vehicle (one way)
  • Pet fee: AUD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Executive Villas Jesmond
Jesmond Executive Villas
Jesmond Executive Villas Apartment
Jesmond Villas
Jesmond Executive Jesmond
Jesmond Executive Villas Jesmond
Jesmond Executive Villas Aparthotel
Jesmond Executive Villas Aparthotel Jesmond

Frequently asked questions

What is the cancellation policy at Jesmond Executive Villas?

Jesmond Executive Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jesmond Executive Villas?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Jesmond Executive Villas on 14 Sept 2025 start from AU$128.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jesmond Executive Villas?

Yep, Jesmond Executive Villas has a free self car park.

Are there any beaches close to Jesmond Executive Villas?

The closest beach to Jesmond Executive Villas is Newcastle Beach (9.3 km).

Does Jesmond Executive Villas have a pool?

Jesmond Executive Villas has an outdoor pool.

Is there a free airport shuttle available at Jesmond Executive Villas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Jesmond Executive Villas?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Jesmond Executive Villas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 623 out of 1874 reviews
Rating 8 - Good. 617 out of 1874 reviews
Rating 6 - Okay. 310 out of 1874 reviews
Rating 4 - Poor. 192 out of 1874 reviews
Rating 2 - Terrible. 132 out of 1874 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, the bed linen was dirty, the bedding had a cockroach in it and there were cockroaches running around the apartment. The couch was worn and sunken in. There were people shouting in the hallway at night. When we contacted the property we were told that we couldn’t get a refund because we didn’t contact the after hours line. (that incurs a fee) it doesn’t state this and they have told me that it doesn’t have too. We left at midnight rather than staying there. Would never stay again. It was disgusting.
Stayed 1 night in Aug 2025

8/10 Good

Garry

Business traveller, Travelled with partner
Red back spiders outside room. Wet weather access. Surrounding road works making entrance and exit unsafe
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Amenities
Overall a good stay. Modern kitchenette.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Business traveller
Liked: Amenities, property conditions & facilities
New building with modern fit out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nyomie

Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend. Quiet, safe, everyone is very friendly. Staff are amazing especially the cleaning crew. Always going above and beyond and were more than happy to extend our stay at very affordable rates.will definitely be our go to when needing accommodation in the Newcastle region. And were very accommodating with our furbabies too which was very important for us as they travel with us everywhere!
Stayed 6 nights in Jul 2025

8/10 Good

melissa

Travelled with family
Liked: Amenities
Easy no fuss online check in! Fantastic short walk to shops with plenty of dinner options! Parking was fine. Property was great size with big outdoor area for 2 adults 3 children. Only 1 thing i would suggest is regular deep clean of the property. Its the little things that matter. Overall a great stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
You could not pay me to stay here again. Do yourself a favour and find somewhere else. One of the main reasons I chose this motel was because parking was included and my car would be outside my room. WRONG. They had me staying in a room over the road, no parking, incredibly difficult to get to and no pool etc there as advertised in the property description. I argued and got free parking there, but only 3 spots available. The apartment block required 2 different codes to get in, and you used them 3 seperate times (door to enter building, in the lift to operate lift, and at door to get in) to get in. Not cool.The room had no storage space, nowhere to hang clothes, nowhere to put your bag besides the floor, no bedside tables or lamps, no where to put clothes in the bathroom and no screen around the shower so water went everywhere, including wetting all the toilet. The tv was on the wall at the head of the bed so no laying in bed watching tv. No lamps at all and the lighting was incredibly bright. There were curtains but the balcony had very very bright automatic lights that could only be turned off by flipping the switch in the fuse box, which turned off all lighting in the apartment. Inside the room was like day light all night long. The staff did not give a toss and the gentleman who works there was very rude. Not as advertised and not very nice. The cleaning staff were the only nice thing about the place. It was clean, but no spare blankets or pillows.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric Knox

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, shops nearby, security, nice apartments, excellent staff. I love the place
Stayed 3 nights in Jul 2025

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, amenities
Room was large, cleverly designed and well equiped with full size fridge. Property is close to a good bush walking trail that I used for exercise. To limit intermittent air conditioner fan noise at rear of ground floor apartments windows had to be closed tightly. The windows seal well but then prevent fresh air flow into apartment. Air conditioner in my apartment didn't seem to be working - notice on screen referred to filter needing to be cleaned. The apartment stayed surprisingly and comfortably warm during the cold days. Exterior walkway lighting was very bright at night coming through translucent entrance door - I was able to block this by a hanging a curtain, (not designed for door) found in the wardrobe, from the curtain rod at the top of the door. En suite floor becomes wet when showering.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely on the top of my list for another stay.
Stayed 1 night in Jul 2025

6/10 Okay

dimity

Overall good and convenient. Bedroom space tiny and one side of queen bed against the wall limiting access to that side. No hand towels or face washers.
Stayed 1 night in Jul 2025

6/10 Okay

Tony

Business traveller
Liked: Cleanliness
Ok for one or two nights, wouldn’t advise for much longer
Stayed 3 nights in Jul 2025

6/10 Okay

Bo

Travelled with partner
Jesmond Executive Villas, the name greatly overstated what they offered! A motel opposite Jesmond shopping centre
Stayed 7 nights in Jun 2025

6/10 Okay

Pam

Travelled with partner
no parking bed too small
Stayed 3 nights in Jun 2025

2/10 Terrible

Ian

Business traveller
Disliked: Amenities, property conditions & facilities
If a converted garage is your idea of an "executive villa' then this place is for you.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rebecca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place was noisy at night. The bath was not cleaned and I had to clean it before use. There was rubbish left under bed from previous guests. The place needed a good deep clean lots of dust and grime.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Ian

We were initially put into a room that hadn't been cleaned. Beds were unmade and cleaning gear on the floor. To their credit they upgraded our room but it initially didn't have an extra bed (there were 3 of us). Otherwise stay was ok.
Stayed 1 night in Jun 2025

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Some road works at the moment but when finished it will be good
Stayed 1 night in Jun 2025

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities
Very reasonable price, not very easy to find due to road works in the area. The spa bath wasn't practical for me to shower in. The area was quite noisy
Stayed 1 night in Jun 2025

6/10 Okay

Lindy

Renovations going on outside room. Noisy mornings. Doors hard to open.
Stayed 2 nights in May 2025

6/10 Okay

Philip

Stayed 2 nights in May 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was nice but stove was dirty there was lolly wrappers on the floor. The night manager called my mobile and told me that he doesn’t care what we are doing in the room but we need to be quiet and I explained we were not making any noise we were eating food and he replied I don’t care just be quiet so i walked down to the office and no one answered feeling unsafe not understanding why the manager was so rude and the person next door started yelling because he must have heard me talking to to my mum about the weird call I ended up calling the police and was then informed by the police lady that it’s the worst place to ever stay in Jesmond that it’s full of people who have drugs and alcohol problems if I wasn’t as tired as I was I would have drove us home at midnight but it wasn’t safe so I got a little bit of sleep and at 7am I got up to shower and I had not hot water at all so packed up and left will never ever return to this hotel
Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with family
Disliked: Cleanliness, amenities
I loved their spa. Nice and spacious however the pool was out of use the whole time after someone had confirmed the pool WOULD be in use the next day. The staff at reception seem miserable and not forth coming. They don't appear happy to be there. The pillow case had yellow stain, the bed sheet had a cigarette hole in it. The cleaners were more forth coming than reception staff. They could learn a thing or two from their cleaners.
Stayed 3 nights in May 2025