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4.6 out of 5

"The 2nd room was fine (the TV didn’t work in the 1st so had to move.) Comfortable with a good bed. Breakfast was included but was disgraceful. You ca ... " More

By a verified traveller on Wed 05 Aug 2020

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Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$103* Per night/room 10 Aug. - 11 Aug.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

A luxury stay in Newcastle awaits you at Holiday Inn Express Newcastle. Within a 20-minute stroll, you'll find Newcastle Civic Park and Newcastle City Hall. Highlights at this hotel include free buffet breakfast, a restaurant, and a 24-hour fitness center.

You can enjoy LED TVs with satellite channels, and all 170 rooms feature free WiFi, coffee/tea makers, and safes. Nice touches to enhance your stay include free toiletries and premium bedding. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, The Great Room, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Free breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4.5-star Newcastle West hotel include Newcastle Beach and Charlestown Square.

Holiday Inn Express Newcastle ratings based on 103 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Newcastle

Everyone (36) Couples (37) Family (22)
3 out of 5
The 2nd room was fine (the TV didn’t work in the 1st so had to move.) Comfortable with a good bed. Breakfast was included but was disgraceful. You cannot advertise that breakfast is included when the only food on offer was muffins which are junk food and which I don't like. There was a bowl of fruit. I understand the restrictions caused by covid but packaged sandwiches would have been far more appropriate and at least qualify as real food. If I'd known beforehand I would have bought food from the supermarket the day before. I had a coach to catch in the morning and there was no food available at the interchange so it was a long hungry day. You must inform your guests that the only food included is a muffin. Not good enough.

Posted by , from Sydney on 5 Aug. 2020

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5 out of 5
Nice clean rooms, slightly noisey with people slamming doors

Posted by , from Sydney on 3 Aug. 2020

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5 out of 5
The reception staff were outstanding, room was very clean and facilities were great. I was hoping for more variety when it said "breakfast included'. Options were a bit limited.

Posted by , from Gold Coast on 1 Aug. 2020

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5 out of 5
The excellent service that was provided by Sarah on reception

Posted by , from Bathurst on 31 Jul. 2020

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5 out of 5

Posted by on 29 Jul. 2020

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4 out of 5
Very clean . Great staff . Quiet rooms. Quirky breakfast offering consisting of egg McMuffin style bun with bacon and egg ,but tastless unfortunately. Lots of fruit and coffee. overall enjoyable stay.

Posted by on 27 Jul. 2020

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3 out of 5
Deal was including Breakfast, was told the next day that breakfast was not available, and substituted with Coffee, muffins and fruit, gave us two coffees, asked later if we would like another, we assumed that was for free as well found at we got charged for that, should have been informed! , had to go and get our own breakfast at cafe down the road, they could have served breakfast instead of buffet, used Covid as an excuse, very disappointing.

Posted by , from Faulconbridge NSW on 27 Jul. 2020

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5 out of 5
Amazing from the start to the end, within walking distance to lovely restaurants on Huntah street. Lovely and clean, cosy and comfortable. Friendly and helpful staff who recommended places to eat. Breaky was altered due to covid but still enjoyable. Will stay again for sure

Posted by , from Harrington Park Nsw on 18 Jul. 2020

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5 out of 5
Nice hotel, modern room and staffs are very friendly.

Posted by on 13 Jul. 2020

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5 out of 5

Posted by on 12 Jul. 2020

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About the Holiday Inn Express Newcastle

Location 514 King Street, Newcastle West, NSW 2302

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The luxury Holiday Inn Express Newcastle also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 170 guestrooms or units
  • 5 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (25.5 km / 15.8 mi)
  • Train station: Newcastle Interchange Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Newcastle offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Great Room - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Newcastle Hotel
  • Inn Express Newcastle Hotel
  • Holiday Inn Express Newcastle Hotel
  • Holiday Inn Express Newcastle Newcastle West
  • Holiday Inn Express Newcastle Hotel Newcastle West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.