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4.5 out of 5

"Was great for what we wanted and the location for an overnight stay " More

By a verified traveller on Sat 23 Apr 2022

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Hotel Description

A luxury stay in Newcastle awaits you at Holiday Inn Express Newcastle, an IHG Hotel. You'll be 1.3 km (0.8 mi) from Newcastle Civic Theater and 2.5 km (1.6 mi) from Merewether Beach. Highlights at this hotel include free breakfast, a restaurant, and a 24-hour gym.

You can enjoy LED TVs with satellite channels, and all 170 rooms feature free WiFi, coffee/tea makers, and safes. Nice touches to enhance your stay include free toiletries and premium bedding. Hair dryers, phones, and irons/ironing boards are also available.

The Great Room is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Newcastle West hotel include Westfield Kotara and Newcastle Beach.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$160* Per night/room 22 May - 23 May

Standard Room, 1 Queen Bed, Park View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Park View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Newcastle, an IHG Hotel ratings based on 183 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Newcastle, an IHG Hotel

Everyone (67) Couples (59) Family (41)
5 out of 5
Was great for what we wanted and the location for an overnight stay

Posted by on 23 Apr. 2022

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4 out of 5
This is new hotel. Friendly staff. Fairly close to the main CBD of Newcastle.

Posted by on 21 Apr. 2022

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5 out of 5
Walking distance to everything one needs to see and do in Newcastle CBD and inner city!

Posted by on 19 Apr. 2022

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4 out of 5
The staff

Posted by on 11 Apr. 2022

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5 out of 5
I like that l could get a coffee or hot chocolate of good quality made at any time. Price was good.

Posted by on 11 Apr. 2022

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5 out of 5
No problems

Posted by on 3 Apr. 2022

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Comment from Hotel Management

8 Apr. 2022 by Reservations

Dear des, Thank you so much for taking the time to review your stay at Holiday Inn Express Newcastle. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5

Posted by on 27 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Dear Dylan, Thank you so much for taking the time to review your stay at Holiday Inn Express Newcastle. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5
Very clean, lovely and helpful staff. Very reasonable rates

Posted by on 19 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Dear Bronwyn, Thank you so much for taking the time to review your stay at Holiday Inn Express Newcastle. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5
The willingness of the reception staff to put themselves out for me. The showed great patience in always accompanying me up and down in the lift as I was unable to go in it by myself.

Posted by on 19 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Dear Diane, Thank you so much for taking the time to review your stay at Holiday Inn Express Newcastle. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5
Friendly staff, room was high quality, comfy bed, close to everything.

Posted by on 18 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Dear Brady, Thank you so much for taking the time to review your stay at Holiday Inn Express Newcastle. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

About the Holiday Inn Express Newcastle, an IHG Hotel

Location 514 King Street, Newcastle West, NSW 2302

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The luxury Holiday Inn Express Newcastle, an IHG Hotel also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 170 guestrooms or units
  • 5 levels
  • Built in 2019
  • To-go breakfast (free)
  • Dining venue
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newcastle Interchange Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Newcastle, an IHG Hotel offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Great Room - This bar serves breakfast and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Newcastle Hotel
  • Inn Express Newcastle Hotel
  • Express Newcastle, An Ihg
  • Holiday Inn Express Newcastle
  • Holiday Inn Express Newcastle, an IHG Hotel Hotel
  • Holiday Inn Express Newcastle, an IHG Hotel Newcastle West
  • Holiday Inn Express Newcastle, an IHG Hotel Hotel Newcastle West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.