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4.6 out of 5

"Great location and a competitive price. " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

A luxury stay in Newcastle awaits you at Holiday Inn Express Newcastle, an IHG Hotel. Within just a 15-minute stroll, you'll find NEX and Newcastle Civic Park. Highlights at this hotel include free breakfast, a 24-hour gym, and a bar/lounge.

The Great Room is open for breakfast. Business travelers can take advantage of 2 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Newcastle West hotel include Newcastle Beach and John Hunter Hospital.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$156* Per night/room 8 Apr. - 9 Apr.

Standard Room, 1 Queen Bed, Park View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Park View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Newcastle, an IHG Hotel ratings based on 318 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Newcastle, an IHG Hotel

Everyone (127) Couples (102) Family (55)
5 out of 5
Good place to stay

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5

Posted by on 9 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5
Great location and a competitive price.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5
Convenient location, great breakfast.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5
Lovely greeting from the reception staff, actually all the staff were great. Very large clean rooms and a lovely buffet breakfast supplied.

Posted by on 19 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5
Excellent facilities.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

1 out of 5
I felt like we were staying in a hospital. This was extremely overpriced and no hotel atmosphere. The staff on arrival and departure were good with customer service. There was absolutely no compassion for us when we had to leave early for sickness. They are all about your money.

Posted by on 14 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

3 out of 5
Breakfast was good except the coffee machine was woeful. I had tea the second day. There was only two light switches for the room and one of them was for the bathroom. Lighting could have been more responsive to help with watching the telly.

Posted by on 10 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5
Convenient location, friendly and helpful staff.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

5 out of 5
Another great stay. Easy access, quiet and everyone available that you need.

Posted by on 30 Jan. 2024

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Comment from Hotel Management

15 Feb. 2024 by Reservations

Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

About the Holiday Inn Express Newcastle, an IHG Hotel

Location 514 King Street, Newcastle West, NSW 2302

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. The luxury Holiday Inn Express Newcastle, an IHG Hotel also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 170 guestrooms or units
  • 5 levels
  • Built in 2019
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newcastle Interchange Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Newcastle, an IHG Hotel offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Great Room - This bar serves breakfast and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Newcastle Hotel
  • Inn Express Newcastle Hotel
  • Express Newcastle, An Ihg
  • Holiday Inn Express Newcastle
  • Holiday Inn Express Newcastle, an IHG Hotel Hotel
  • Holiday Inn Express Newcastle, an IHG Hotel Newcastle West
  • Holiday Inn Express Newcastle, an IHG Hotel Hotel Newcastle West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.