4.5 out of 5

"Perfect for business travelers, excellent restaurant & very comfortable beds. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

A luxury stay in Charlestown awaits you at Best Western Plus Apollo International Hotel. You'll be within a 15-minute walk of Charlestown Square and 2.7 km (1.7 mi) from Westfield Kotara. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

All 95 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet and sitting areas. Fridges and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like designer toiletries and premium bedding to enhance your stay. Coffee/tea makers, safes and hairdryers are also available.

The restaurant, Babbingtons Bar and Grill, serves international cuisine and is open for breakfast, lunch and dinner. 323 square feet (30 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Attractions within a 10-minute drive of this 4.5-star Charlestown hotel include Lake Macquarie and Merewether Beach.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 25 Aug. - 26 Aug.

Standard Apartment, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Apollo International Hotel ratings based on 876 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Apollo International Hotel

Everyone (478) Couples (259) Business (3) Family (136) Other (1)
5 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Richard

Thank you for your review. We look forward to welcoming you back soon.

4 out of 5
BIGGEST PLUS for this property is the staff!! AMAZING!!! sadly Too Dirty to sit on balcony furniture.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Richard

Thank you for your feedback. We look forward to welcoming you back soon.

3 out of 5
I didn’t like that I ordered food and was told it would be around 30mins which was fine, but it took 1 hour 15 mins to get to me, when I call to ask what had happened all I got was is on its way. Then hung up on me.

Posted by on 13 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Richard

Thank you for your feedback. I am sorry that you meal took longer than expected. I will be having a meeting with the team in this regard.

4 out of 5

Posted by on 9 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Richard

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Richard

Thank you for review. We look forward to welcoming you back soon.

5 out of 5
Staff are very friendly. Room service was very quick. All facilities are well maintained. Nothing more I could want.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Richard

Thank you for review. We look forward to welcoming you back soon.

4 out of 5

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Richard

Thank you for review. We look forward to welcoming you back soon.

5 out of 5
Great, no complaints. Room service meal was fantastic!

Posted by on 26 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Richard

Thank you for your feedback. We look forward to welcoming you back soon.

5 out of 5
Sitting on the balcony I had two kookaburra's join me for breakfast. The road traffic management when comming back fron Newcastle you have to take a u turn to get back into property.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Richard

Thank you for your review, we look forward to welcoming you back soon.

5 out of 5
Comfortable place, nice staff who remember you from past stays. Also recall what drinks I like in restuarant.

Posted by on 12 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Richard

Thanks for staying with us. We appreciate your feedback!

About the Best Western Plus Apollo International Hotel

Location 290 Pacific Hwy, Charlestown, NSW 2290

Property Features

Best Western Plus Apollo International Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You'll find a 24-hour business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 323 square feet (30 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury Best Western Plus Apollo International Hotel. Free self parking is available. This 4.5-star Charlestown hotel is smoke free.

  • 95 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Dining venue
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (29.3 km / 18.2 mi)
  • Train station: Kotara Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Apollo International Hotel offers 95 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. This Charlestown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Babbingtons Bar and Grill – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apollo International Hotel
  • Best Western Plus Apollo International Charlestown
  • Best Western Plus Apollo International Hotel
  • Best Western Plus Apollo International Hotel Charlestown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.